We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

East Miami

Save
Share
788 Brickell Plaza, Miami, FL 33131-3521
Lowest prices for your stay
Booking.com
US$999
View deal
Free cancellation until 27/12/21
Reserve now, pay at stay
Expedia.com
US$999
View deal
Free cancellation until 27/12/21
Traveluro
US$765
View deal
Official Site
Hotels.comUS$999
Trip.comUS$967
View all 23 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (973)
360
Panoramas (95)
Room & Suite (307)

About

#34 of 150 hotels in Miami
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travellers visiting Miami, EAST, Miami is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, EAST, Miami makes it easy to enjoy the best of Miami.

Free wifi is offered to guests, and rooms at EAST, Miami offer a flat screen TV, a minibar, and air conditioning.

During your stay, take advantage of some of the amenities offered, including a rooftop terrace, room service, and a concierge. Guests of EAST, Miami are also welcome to enjoy a pool and breakfast, located on site.

Nearby landmarks such as Gesu Catholic Church (0.6 mi) and Freedom Tower (1.0 mi) make EAST, Miami a great place to stay when visiting Miami.

If you’re looking for a sushi restaurant, consider a visit to Zuma, Komodo, or SuViche, which are all conveniently located a short distance from EAST, Miami.

Should time allow, Bayside Marketplace and American Airlines Arena are some popular attractions that are within walking distance.

Whether you’re travelling for business, pleasure or both, EAST, Miami is sure to make your visit to Miami one worth remembering.

Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Paid private parking nearby
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Snack bar
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Spanish
1020Reviews78Q+A100Room tips
Traveller rating
  • 618
  • 209
  • 86
  • 48
  • 59
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Ana O wrote a review Nov 2021
1 contribution
Not what I expected at all…we didn’t receive housekeeping service two days in a row. I had to call and when they came the room wasn’t properly cleaned. Coffee capsules were not replenished, the hairdryer wasn’t working and there is a light flickering. We tried going to the rooftop and we were very rudely turned away because I had my baby with me. Additionaly there are not pots available to cook. Let’s see how the stay continues….
Read more
Date of stay: November 2021Trip type: Travelled with family
Helpful
Share
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 1 week ago
We are very sorry to hear that you did not receive proper service. We are striving to provide daily housekeeping service with full amenity replacement. Navigating the pandemic era, we are always seeking to enhance and become more populous as a team, in all departments, including housekeeping, not unlike every other business in the service industry regardless of status tier. Our rooftop lounge, Sugar, is a nightlife adults only element after 6pm, like all major clubs. It does welcome families with children are welcome prior to 6pm. Our residences come with a full compliment of pots/pans for guests to cook in, available upon request at no additional cost.
Read more
Ricardo B wrote a review Nov 2021
Dominican Republic4 contributions1 helpful vote
Terrible service, nobody answers the guest service phone. Incredible but frayed towels. ! Awful experience for the money spent. Lugage assistance had to call 3 times and 20 minutes later had the assistance required. Do not recommend going to this hotel.
Read more
Date of stay: November 2021Trip type: Travelled with family
Helpful
Share
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 1 week ago
We are very sorry to hear that you did not receive proper service. Navigating the pandemic era, we are always seeking to enhance and become more populous as a team, in all departments, not unlike every other business in the service industry regardless of status tier. Thank you for being our guest, now more than ever.
Read more
CYS44 wrote a review Nov 2021
Madison, Georgia4 contributions2 helpful votes
We didn’t stay here. I made reservation but had to cancel. Canceled almost 1 month before reservation and received cancellation notice via email. However, they continued to email us about our “upcoming” stay. I tried 5 times to call and tell them it was canceled and I had their verification email. They hung up on me each time!! They charged us for the stay!! BEWARE DEALING WITH THIS HOTEL!!We will be denying the charge through AMEX!
Read more
Date of stay: November 2021Trip type: Travelled with family
Room Tip: Don’t go here!
See more room tips
Helpful
Share
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 2 weeks ago
We appreciate your feedback. All canceled reservations booked directly with us that are confirmed as such by return email, are automatically canceled and if the rate is not a non-refundable special promotional rate, is refunded back on the original form of payment. We would like to offer our email address and are looking forward to reviewing your email and assist further eastmiamibilling@swirehotels.us
Read more
Traveller881206 wrote a review Nov 2021
Stuttgart, Germany54 contributions69 helpful votes
Positive: - Room was spacious, bed comfy and we had a great view. - Staff at the entrance was very friendly and helpful. - Directly located in Brickell with a lot of restaurants, shopping malls and a short walk to the FTX arena. Negative: - Staff at the reception was fast, but not really friendly and motivated. Staff at the pool was terrible. No smile and unfriendly. - Pool closes at 6:30pm at the moment (don‘t know, if this is a covid issue), which is far too early for such a hotel. Pool hours should be at least until 8pm. Additionally the whirlpool and other things were switched off 20min earlier that you had the feeling of not being welcome any longer. Sheets of the sun lounger looked dirty. - I understand the deposit per night and room, but I don‘t know, why the hotel blocked the whole amount plus deposit at check in, blocked the full amount again at check-out and finally charged two days later. Because of the blocking at check-in and check-out around USD 2.000 we’re blocked in my credit card account for over one week, which it is a problem, if you your holiday of four weeks is ahead of you. One time blocking should be enough to guarantee the payment. - Room was never cleaned the three nights, not at all a problem for us, but would have been nice, if the garbage was emptied at least everyday for such a price per night.
Read more
Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 3 weeks ago
Thank you very much for your preference in starting with us. Happy to hear that you enjoyed the views, central location and the friendliness of our entrance team members. Upon arrival, we do authorize the entire room+tax amount, along with a daily $150 incidental hold for the guest convenience of opening up their room account for any charges from our restaurants, bars, minibar consumption, parking charges etc. During arrival this is only an authorization. Upon departure, we finalize the actualized charges against that preauthorized amount and release any remaining amount for the incidental hold that has not been utilized. This, it is not an additional charge, but an actualization of any posted charges from the initial “pending” authorized amount. The process outlined above is a standardized procedure among all hotels and businesses where upon first contact there is not a complete and final amount outlined. We invite you to reach out to us to review your specific situation, and we will be more than happy to assist.
Read more
Tulemar Dave wrote a review Nov 2021
Manuel Antonio, Costa Rica1511 contributions89 helpful votes
I've stayed at East several times and I really like the hotel.....I have a favorite room style (corner view with wrap around balcony)......the location is perfect.......but the service is spotty.......my arrival at the front desk was totally average.......until a bellman jumped in......he remembered me from prior visits.....(or at least from looking at my profile) and made me feel welcome.....I stayed 4 nights and asked for a 3 PM check out (to avoid a LONG wait at the airport).....and was denied that request......after a little pushing I was given a little bit later check out......but not what I needed......so my return stay in Miami will be back to the Mandarin Oriental......but I'll continue to stay here from time to time......hoping for improvements.
Read more
Date of stay: October 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 3 weeks ago
Wonderful to know that you had such an enjoyable time with us. We apologize for the experience during your arrival and promise to address with our team. We do experience full sellouts almost daily, which severely limit a possibility for a later checkout, due to most guests arriving on or before 3pm, and require their rooms to be ready. However we certainly prioritize offering limited later checkout possibilities for our repeat guests, and we will certainly take that into consideration during your next visit.
Read more
Previous
123456
PRICE RANGE
US$210 - US$581 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
352
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about East Miami
Which popular attractions are close to East Miami?
Nearby attractions include Brickell City Center (0.05 km), Blue Martini Brickell (0.3 km), and Mary Brickell Village (0.2 km).
What are some of the property amenities at East Miami?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at East Miami?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at East Miami?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at East Miami?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to East Miami?
Conveniently located restaurants include Marabu Brickell, The Capital Grille, and Truluck's Ocean's Finest Seafood & Crab.
Are there opportunities to exercise at East Miami?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at East Miami?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at East Miami?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does East Miami offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at East Miami?
The staff speaks multiple languages, including English and Spanish.