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Marseilles Hotel

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Marseilles Hotel
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311 Reviews from our TripAdvisor Community

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Showing 104: English reviews
New York
Reviewed yesterday NEW

Traveled with friends for a birthday weekend. Great location! Your able to walk to a few awesome spots. The beach is beautiful and clean, daily lounge chairs provided by hotel is very convenient really great plus. The pool at the resort is great, clean, quiet and relaxing. Really enjoyed the happy hour special the hotel offered, drinks were not watered...

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Helpful?
Thank alicenyy
budapest
Reviewed 3 days ago NEW

Great: the location. Perfect. Next the beach. Our room was too used, with old furnitures. The carpet was ugly. The bathroom has no ventillation, just the door to the room.Hmm.. And, of course, too loud. Please, check my pics, and see the truth

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Helpful?
Thank zsolt e
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

We truly appreciate the time you took to provide us with your honest feedback, zsolt e! We truly wish that the time you spent with us was a 5 star one! We work hard to provide that to all of our guests, so it truly pains us to read that is not what you experienced! The location is indeed prime!...

Nashville, Tennessee
Reviewed 5 days ago NEWvia mobile

The location to this hotel is amazing. The pool area and outside eating area is stunning but that's about it. Jose (I think was the bellboy's name) and the night security guy was really nice but that's where it stops. (BAR) Went to the bar area to order breakfast and the young man wouldn't even get of the phone to...

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Helpful?
Thank Chann_smile
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Dear Chann_smile, Thank you so much for your feedback and for taking the time to relay your experience here with us at Marseilles. We take every comment seriously and want to ensure we are able to address the positives as well as the opportunities gleaned from every stay. First off, I appreciate your positive thoughts regarding the location, pool area,...

Plano, Texas
Reviewed 1 week ago

Excellent staff that caters to the travelers! Enjoyed the Happy Hour Pool Bar Drink Specials. I want to personally say thank you to Ashley and Tatiana for making my stay an enjoyable one. Access to the beach was very close!

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Helpful?
Thank tim249
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

tim249, this is one of my favorite reviews ever! Thank you so much for the five stars and the fantastic shout outs for Ashley and Tatiana! You are absolutely right – they know everything there is to know about South Beach and will show you a Kanye-good time. Please let us know when you will be back and we will...

Reviewed 1 week ago via mobile

We stayed at the Marseilles for one night in January. Before booking I had read some negative reviews on trip advisor about noise issues, but decided to book as I am generally very tolerable of outside noise and appreciate that the hotel is based in the heart of South Beach. Unfortunately the noise we experienced during our stay was from...

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Helpful?
1Thank Traveller0192
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Dear Traveller0192, Thank you so much for your feedback and for taking the time to relay your experience here with us at Marseilles. We take every comment seriously and want to ensure we are able to address the positives as well as the opportunities gleaned from every stay. We are terribly sorry that you had an issue with the noise...

Reviewed 1 week ago via mobile

Very nice hotel with a very central location. Direct access to the beach. Missed a minibar/ fridge in the room. Special thanks to Gilda in the reception for a great service and kindness, and to the rest of the staff. Raoul

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Thank Raoul L
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Raoul L we are greatly appreciated of your honest feedback! Thank you so much for sharing it with us, and our future guests! The location of Marseilles is just blocks from the hottest restaurants, clubs, shops, and located directly on the beach. We provide our guests with a fridge on a first come first serve basis. The next time you...

malvern
Reviewed 1 week ago

Spent two nights here over New Years after a weeks cruise around the caribbean. We arrived at 10 am in the morning and obviously no rooms were available at the time, the staff couldn't have been nicer. We were a party of 13 and they let us use all of the facilities without any issue. We spent the next couple...

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Helpful?
Thank lukewMalvern
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

You like us! You really like us! lukewMalvern, thank you for making our day with your spectacular review. We adore having the chance to take care of new visitors like you and can’t wait to do it again! Please email me directly, and let me know when you are set to return. I would love to take care of your...

Reviewed 1 week ago via mobile

All the people working at the hotel were very kind at all times, however the wi-fi conncetion was a complete disaster, something truly unnacceptable considering the high prices we had to pay per night. At the end we had to move from hotel because of the awful (almost inexistent wifi connection). At least they acknowledged the problem and didn't charge...

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Helpful?
Thank Juan Francisco B
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Good Evening Juan Francisco B, Thank you so much for sharing your recent experience with us, and our future guests! We are glad that you enjoyed the service that our team provided you with! We are aware of signal issues in a few rooms. We have planned an overhaul of the entire system in the coming months to bring faster...

Brentwood, United Kingdom
Reviewed 12 December 2016

I stayed for 2 nights after my Disney Cruise. The Hotel was clean and staff very helpful. I only had breakfast there which was very good. It has lovely pools one of which I think you need a reservation as they have their own private cabana. You walk through the garden to the beach and very central for shops etc....

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Helpful?
1Thank Diane M
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Nothing beats a review such as the one you posted Diane M!! We are absolutely stoked that you had such an amazing time with us, and everything that we have to offer here at Marseilles! The food that is served at the restaurant here called Gavroche is insanely delicious and very reasonably priced. We would love to host your following...

Toronto, Canada
Reviewed 9 December 2016

I recently stayed at the Marseilles for Miami Basel as I do every year, but this year the newly renovated pool area jus blew me away!!!! One day, while relaxing poolside I left a bag of cash by my lounger with no identification. It was returned to me by staff member Alberto Gutierrez completely in tact! I was so moved...

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Helpful?
1Thank martinimonkey2016
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

What an amazing review martinimonkey2016!! We are thrilled that the time you stayed with us was such an amazing one! Art Basel is such a fun time here! The pool area is out of this world! Glad that you enjoyed it! :) I will definitely make sure to share your praise with Alberto! We hope to see you sooner then...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Marseilles Hotel

Address: 1741 Collins Ave, Miami Beach, FL 33139-2092
Region: United States > Florida > Miami Beach > City Center
Price Range: RM835 - RM1,683 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marseilles Hotel 3.5*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#64 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Marseilles Hotel staff and other travellers.
41 questions
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Questions? Get answers from Marseilles Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the lower level incase the elevator goes out a couple times.”
 of 5 bubbles alicenyy, 16 Jan 2017 | Read review
“Forget it. I dont recommend this hotel”
 of 5 bubbles zsolte, 14 Jan 2017 | Read review
“Sea view rooms have not only a view of the see but also of the nice backyard!”
 of 5 bubbles , 13 Oct 2016 | Read review
“Back rooms are quieter”
 of 5 bubbles glow1125, 23 Sep 2016 | Read review
“Ask for a room away from the street”
 of 5 bubbles PierreB817, 8 Sep 2016 | Read review
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