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We stayed there for 3 nights in the end of august. Just needed a hotel to leave our things while traveling around Miami.... so we didn't use any facilities like pool or any other...The hotel is very worn and needs major renovation. Last night of...More
Response from 00gc, Guest Relations Manager at Four Points by Sheraton Miami BeachResponded 1 week ago
We appreciate your feedback about the issues that occurred in your room during your recent stay, we apologize for these problems which caused inconvenience for you. We were happy to see that the front desk took care of you. We are normally known...More
I am a SPG platinum member and had read depressing reviews about the hotel, but still decided to give it a try. And my experience at the hotel was really amazing - right from the start, we were given an early check-in and a room...More
Response from Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami BeachResponded 6 March 2017
Thank you for sharing your experience at the Four Points by Sheraton Miami Beach. It was a pleasure to read your review.
I would like to point out that by the poo there is a bar and we do have a pool menu,...More
Firstly I'd like to say that although I have used trip advisor for advice, I've never once felt the need to write any derogatory reviews......despite travelling all over the world and staying at many hotels over the years. Until now.
We arrived to a hotel...More
Thank A TripAdvisor Member
Response from 00gc, Manager at Four Points by Sheraton Miami BeachResponded 1 week ago
Thank you for being our guest and for taking time to share your feedback. We are sorry you had such a disappointing experience with us. We work hard to provide a clean and comfortable stay for our guests, and we are sorry that you left...More
Before I stay in a hotel I like to read reviews on what people have to say about their stay. I don't believe that all reviews are 100% accurate since many people take things to extremes. Although I did not read many positive reviews for...More
Response from 00gc, Manager at Four Points by Sheraton Miami BeachResponded yesterday
Thank you for your feedback of your stay. We would like to apologize that your stay was not up to yours or our standards, clearly we messed up. We hope that the next time you come around, you will stay with us and...More
Very disapointing hotel:
- Small rooms and small beds,
- Faded decoration,
- Cleanliness to be seriously improved,
- The breakfast is average.
- Proximity to the beach, right behind the hotel,
- The staff is rather friendly in general.More
Thank Karim S
Response from 00gc, General Manager at Four Points by Sheraton Miami BeachResponded 4 weeks ago
Thank you for choosing to stay at our hotel. Our first priority is customer satisfaction, and we are sorry we failed to deliver during your stay. Please accept our apologies for letting you down. We hope you will visit us again so we...More
US$139 - US$349 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#92 On the Beach Hotel in Miami Beach
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Four Points By Sheraton Miami Beach Hotel Miami Beach ,