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My family and I checked into this hotel last night. The smell when you first walked in is intense took my breath away not in a nice way. They had a green Tea type incense throughout the hotel very overpowering. Smokers where in my room...More
Thank Ky G
Response from VeroPaglione, Public Relations Manager at Crest Hotel SuitesResponded 9 May 2017
Dear Ky G, for your information we have never placed any incense throughout the hotel. On the other hand, our hotel is entirely non smoking and guests who are found to be smoking inside are charged a penalty; we cannot do much more than that....More
I stayed here with 17 friends last week for a bachelorette party. Not only is the location great (just a block from Lincoln Rd) but all the rooms and all the acommodations were clean and up to date.
But the staff was amazing, they made...More
Thank Monica G
Response from VeroPaglione, Public Relations Manager at Crest Hotel SuitesResponded 5 May 2017
Dear Monica, what an awesome review! We are so excited to hear that our staff made such a difference during your stay! You couldn't have expressed it better; that's what hospitality is all about! Thanks so much from the bottom of our hearts and please...More
The only genuinely positive thing that all guests could possibly agree on is this hotel's location. It is 2 minutes walk to the beach, supermarkets, 24/7 shops and fast food, nice restaurants/bars/clubs and Lincolns mall.
HOWEVER, the location at this price means everything else is...More
Response from VeroPaglione, Public Relations Manager at Crest Hotel SuitesResponded 2 May 2017
We are always surprised to see guests who take such an effort to send a negative review. We wish the ones who had a great experience would use the same amount of time and passion to send us their thoughts. In any case, we are...More
We got moved here because our hotel had overbooked.
Words cannot describe the hassle. We are in our third room now. We had a gas leak in one which was even more worrying because the management couldn't have cared less. Showers that don't work, bath...More
Response from VeroPaglione, Public Relations Manager at Crest Hotel SuitesResponded 11 April 2017
We understand your frustration after having being moved from a different hotel. Management hasn't been notified of any gas leaks which they would have obviously been taken very seriously. We are sorry your stay was not relaxing. Thanks for letting us know.
Celebrated our birthday in Miami We really enjoyed our stay our only complaints the bathrooms are the size of a closet, no towels, also no refrigerator, or microwave available, and no parking.
Great room tho just the right amount of space. Key locks with actual...More
Response from VeroPaglione, Public Relations Manager at Crest Hotel SuitesResponded 28 March 2017
Thanks so much for this lovely review 785familytrip2012!
Just a few clarifications for everyone else reading this review, standard rooms do not have fridge or microwave but studios and suites do offer both of those amenities. Key locks have been recently been replaced for electronic...More
US$113 - US$288 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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