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Penguin Hotel

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Traveller (417)
Room & Suite (244)
Dining (41)
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Overview
  • Excellent34%
  • Very good29%
  • Average19%
  • Poor7%
  • Terrible11%
Travellers talk about
“ocean drive”(154 reviews)
“welcome drink”(22 reviews)
“south beach”(89 reviews)
Free Wifi
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,294)
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868 results
Traveller rating
311
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311
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All reviewsocean drivewelcome drinksouth beachbeach towelsfree breakfastperfect locationlummus parkhappy hourrooms are smallart decopeople watchinglincoln roadmiamipenquinsservercruisehousekeeper
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1 - 5 of 868 reviews
Reviewed 1 week ago via mobile

Penquin hotel. Ocean  Drive Miami room 309 Receptionist  very quick and promt with our check in. Air conditioned Bed Room with complimentery bottled water. Good size mini bar fridge un stocked  perfect for placing your own beverages A  large bed and en suite shower toilet...More

Thank Karl G
Response from Belinda T, Front Office Manager at Penguin HotelResponded 6 days ago

Thanks so much for your remarks – they’ll be shared with our team. I am truly happy to hear that we exceeded your expectations. Please contact the hotel for any future reservations and we will make sure we take care of you. It’s the least...More

Reviewed 2 weeks ago via mobile

I will come back. The bartender Carlos made our vacation experience great. Because if him we will be coming back very soon. We love him and the staff. The breakfast and welcome drinks was a great surprise.More

Thank lilliandiaz
Response from Belinda T, Front Office Manager at Penguin HotelResponded 1 week ago

We are thrilled that you enjoyed your stay with us and for sharing your comments. Our goal is to exceed every guest’s expectations. We have used your valuable feedback to review and refine our service. We look forward to welcoming you as our guest during...More

Reviewed 2 weeks ago via mobile

We had such a great time at the Penquin. Everyone was so friendly and made sure we were happy and enjoying our stay. The view from our oceanfront room was amazing. Beautiful sunrises. Our room was quiet and we slept so well. Everyday housekeeping cleaned...More

1  Thank aramjames
Response from Belinda T, Front Office Manager at Penguin HotelResponded 1 week ago

We are thrilled that you enjoyed your stay with us and for sharing your comments. Our goal is to exceed every guest’s expectations. We have used your valuable feedback to review and refine our service. We look forward to welcoming you as our guest during...More

Reviewed 3 weeks ago via mobile

Pros: great location in the midst of the hype of ocean drive. Staff was friendly. Cons: the old hotel is old, the appearance is very poor. Walling down the hallway to get to our room, it looked horrible. I would not stay here again..More

1  Thank ANDEC
Response from Belinda T, Front Office Manager at Penguin HotelResponded 2 weeks ago

We are sorry to hear that your experience at Penguin Hotel did not meet your expectations. While this is not the typical experience our guests we view your comments as an opportunity to improve service. Your feedback has shared with our staff. We would welcome...More

Reviewed 4 weeks ago via mobile

Well we booked the most expensive room in the hotel, only to find there were no chairs to sit on so the Terrance is pretty much useless (all of the cushions were missing). Asked at the desk four times land was given four different reasons...More

Thank Teachershep
Response from Belinda T, Front Office Manager at Penguin HotelResponded 4 weeks ago

Thank you for your sharing your comments. We appreciate the opportunity to have you as our guest during your visit to Miami and apologize that we did not meet your expectations during this trip. We have used your valuable feedback to review and refine our...More

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About
Amenities
Top amenities
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$147 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Miami Beach
#65 On the Beach Hotel in Miami Beach
Room types
Non-Smoking Rooms
Details
Price range
US$147 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Miami Beach
#65 On the Beach Hotel in Miami Beach
Room types
Non-Smoking Rooms
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Traveller (417)
Room & Suite (244)
Dining (41)
Pool & Beach (15)
Family and Play Areas (3)
Questions & Answers
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Nidipersevere
19 February 2018|
AnswerShow all 3 answers
Response from nosbigs | Reviewed this property |
Sorry never booked one and never inquired just call and ask as they do a very good job answering inquiry
1
Vote
TwoBlackCatsInMass
19 February 2017|
AnswerShow all 8 answers
Response from twhitt829 | Reviewed this property |
Yes they have a blanket in the closet with spare pillow. I'm sure you can also request from front desk. Hope this helps
0
Votes
elirad01
27 October 2016|
AnswerShow all 5 answers
Response from Liza S | Property representative |
Hello, Hope this finds you well. We provide valet parking to all of our guests for a fee of 40.00 USD plus taxes per night. This may use valet unlimited times, we only ask you to request vehicle at least 15 minutes in... More
0
Votes
Room Tips
"forget getting the oceanfront as it is noisy with street traffic"
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"Stay in the back rooms not oceanview, to noisy"
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"didnt stay here so can only speak about the food"
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"Now I know, next time I would look at getting a proper Ocean View room with views of South Beach & more..."
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