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Penguin Hotel

Booking.comUS$174*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Penguin Hotel
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1,167 Reviews from our TripAdvisor Community

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Showing 803: English reviews
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Reviewed 3 days ago NEWvia mobile

Just remembered that I stayed at this place about six months ago. This since my fiancé and I nowadays use it as a reference as "lousy hotel". I'm always looking to cut costs since she is the expensive one and I try to keep up with the spendings. This gave us an experience in bad smells, no air passing through...

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Helpful?
Thank Peter J
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Peter J, Thank you very much for the feedback left. Kind regards

Palos Park, United States
Reviewed 6 days ago NEWvia mobile

Room was clean. Bed was comfortable. View of the ocean spectacular. Staff really went the extra-mile to make our stay memorable. Every staff member gave 110%! Breakfast was great. The cafe in the lobby and on the sidewalk served delicious food at reasonable prices. I highly recommend the Penguin Hotel without reservation.

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Helpful?
2Thank Lois E
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Lois E, Thank you for choosing the Penguin Hotel, and taking the time to write a review. It is a true pleasure to read your comments. We are happy to hear that you had a good experience at our property, and it is very important to us. Thank you for giving us the opportunity to serve you. We greatly...

maine
Reviewed 1 week ago NEW

ok all of you people that complain about this hotel you really don't know what you want. we just got back from south beach and Penguin is an awesome place to stay. we had a corner ocean view room and the view was great to wake up to. the room was very clean and the bathroom was spotless, the staff...

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1Thank 2mainetraveler1
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear 2Mainetraveler1, Thank you for choosing and recommending the Penguin Hotel here on TripAdvisor community. We are delighted to hear that your enjoyed your stay at our property. Your generous comments on the guest room, the location, the breakfast and the service culture are greatly appreciated. It was a true pleasure to host you, and we look forward to welcoming...

Bronx, New York
Reviewed 1 week ago

I stayed at the Penguin last year Mother's Day weekend. When I got there I was kind of disappointed because I was told I had to leave a deposit but the the clerk there spoke to the manager and I wasn't charged the full deposit. My room was on the first floor, I only had a bed and table with...

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Helpful?
1Thank ebonys115
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Ebonys115, Thank you for your continuous loyalty, and taking the time to review your last year stay at the Penguin Hotel. We are very happy to hear that you had a good experience at our property. Thank you for choosing our property for coming Mother's Day weekend as well. Please feel free to send me an email to volhas@penguinhotel.com...

Leixlip, Ireland
Reviewed 1 week ago

We had breakfast here the morning we were leaving Miami - the food was excellent, not too expensive and the service was brilliant. Shame we only found it the morning we were leaving but we would definitely recommend it!

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Helpful?
1Thank EmmaReilly0809
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear EmmaReilly0809, Thank you for visiting the Purple Penguin Cafe, and taking the time to write a review. We are very happy to hear that you enjoyed, and it is very important to us. We look forward to having you dine with us during your next visit to Miami Beach. Breakfast is served all day long at the Purple Penguin...

New York City, New York
Reviewed 2 weeks ago via mobile

paid 1421 usd us fees for 4 nights in this motel ,elevator not working ,always,nasty rooms ,no closets,no service ,bed sheets never xhanged ,with hairs from other people prices are over the roof for what? food not good ,service worst ..management really don t care but they care about your money as they steal your money ..Well Tourists are not...

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Helpful?
Thank Giulio B
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Giulio B, Thank you for taking the time to review your recent stay. We are disheartened to learn of your experience here at the Penguin Hotel. The genuine care and comfort of our guests is our highest mission, and we apologize for the disappointment you had. Unfortunately I cannot locate your reservation. Could you please send me an email...

Dublin, Ohio
Reviewed 3 weeks ago

We loved our stay at the Penquin Hotel. This was a pre-cruise winter getaway. All we were looking for was sunshine. The Penguin provided a reasonably priced room including breakfast. The hotel provides some physical limitations because of its age. . . no pool, no workout room, etc., But, it makes up for it with an amazing location right on...

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1Thank VickyHart
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear VickyHart, Thank you for choosing the Penguin Hotel and leaving such a positive feedback! We are very happy to hear that you enjoyed, and it is very important to us. It was a true pleasure to host you, and we look forward to your return. Kind regards,

Reviewed 3 weeks ago via mobile

I can honestly say that this trip was made amazing by these wonderful employees! Never have I had such great customer service in my life. I am truly grateful for the experience made by the penguin hotel and their staff. Although all staff was fantastic, these are a couple of the people who went above and beyond making us feel...

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Helpful?
Thank Hannah D
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Hannah, Thank you for choosing the Penguin Hotel and leaving such a wonderful feedback! It is a true pleasure to read your comments. We are delighted to hear that your stay was amazing, and look forward to hosting you again. Kind regards

Reviewed 3 weeks ago

The location was perfect, just in front of the Ocean and close to pretty much everything. The atmosphere was very relaxed and most of the staffs was very friendly and service minded. This hotel charge your card a $250 deposit for your stay, it did take some time to get it back, just keep that in mind. The breakfast café...

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Helpful?
Thank Getko
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Getko, Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Penguin Hotel. Your generous comments on the location, the hotel atmosphere and the service culture are greatly appreciated. You have also provided us with the pertinent comments in regards to the...

New York City, New York
Reviewed 22 March 2017

Review collected in partnership with Amoma.com
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Thank 151olenab
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about Penguin Hotel

Address: 1418 Ocean Drive, Miami Beach, FL 33139-4108
Region: United States > Florida > Miami Beach > City Center
Price Range: RM537 - RM1,254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Penguin Hotel 3*
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Priceline, Travelocity, Hotels.com, TripOnline SA and HotelQuickly so you can book your Penguin Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#49 Business Hotel in Miami Beach
#65 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Penguin Hotel staff and other travellers.
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Questions? Get answers from Penguin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views very clean very convinient location”
2mainetraveler1, 20 Apr 2017 | Read review
“If a view is important, ask for an ocean view. We opted for the better price and no view.”
VickyHart, 6 Apr 2017 | Read review
“This hotel charge you a $250 deposit for your stay, it did take some time to get it back”
Getko, 3 Apr 2017 | Read review
“The only issue - the hotel next to it has a really loud ac, and you hear those all the time”
151olenab, 22 Mar 2017 | Read review
“choose it at another hotel”
wego4Us, 29 Jan 2017 | Read review
5 of 5
Booking.com
US$174* /night
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TripAdvisorUS$174
HotelQuicklyUS$180
Expedia.comUS$174
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*Disclaimer
Prices are for 1 room, 2 adults
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