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Penguin Hotel

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Penguin Hotel
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1,116 Reviews from our TripAdvisor Community

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Showing 775: English reviews
Port St Lucie, United States
Reviewed 1 week ago

We supposedly won a free trip to Miami Beach, but as it turned out it was one of those time share presentation gimmicks. We did stay at the Penguin and were very pleasantly surprised. The room was austere but it was perfectly clean especially the bathroom. The king size bed was very comfortable. Instead of bureaus it had a closet...

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Helpful?
3Thank Edward C
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Edward, Thank you very much for such a kind feedback. We are very delighted to hear you enjoyed your short vacation in Miami Beach. It was a true pleasure to host you and we look forward to welcoming you back again. Plan your next getaway with great deals our property offers. The Penguin Hotel is located on famous Ocean...

Switzerland
Reviewed 2 weeks ago

Good hotel location on Ocean Drive. Very small room. No chairs because room so small... 2 suitcases on the floor need to walk in it to go to the bathroom. Free breakfast... better go to the Starbuck 2 minutes from there. Choice of one croissant or a little scrambled egg. We asked for a second croissant and they asked 8.00$....

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Helpful?
Thank Nat_from_Switzerland
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Nat_from_Switzerland, Thank you for taking the time to post the review. We are very happy to hear you liked the central location of the Penguin Hotel. Please accept our sincere apologies for the disappointment you experienced in regards to the room accommodations and the breakfast. We will note your comments to help improve future stays and service level. Thank...

Reviewed 2 weeks ago via mobile

Im visiting from california and I came here tonight with my dad to have drinks and dinner and coming from a server/waiter (me) Melanie is one of the best waitresses I have ever had. She is extremely nice, gives great service and she overall made my experience wonderful.

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Helpful?
Thank jesstopher12
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Jesstopher12, Thank you for visiting the Purple Penguin Cafe. We are so glad you enjoyed and look forward to welcoming you back again! Please check out our Happy Hour specials on hand-crafted cocktails from 3 pm till 8 pm. The restaurant has seating right on Ocean Drive which is great for people watching. Quality food and drinks await you...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

Great place to stay. The perfect location! Staff were friendly and helpful. Great breakfast each morning. Great drinks at bar. Small quant space but perfect and comfortable!! Will be my go to place in Miami South Beach!!

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Helpful?
Thank A TripAdvisor Member
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Valued Hotel Guest, Thank you for choosing and recommending the Penguin Hotel, your advocacy is greatly appreciated. Kind regards

Mandello del Lario, Lombardia, Italy
Reviewed 3 weeks ago via mobile

I was quoted a price on the phone of $115 for a night- what a bargain! I booked for a one- night getaway with my boyfriend. Pity that when we arrived I discovered that our credit card had already been charge $215 for our evening. With an extra club fee and $100 deposit to be payed on arrival! Once again...

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Helpful?
Thank Carol F
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Carol, Thank you very much for your feedback! Kind regards

Hackensack, NJ
Reviewed 4 weeks ago

Hotel was in a great location on Ocean Drive. Clean. In our room was only the bed. No chairs, no place to put second suit case. Only 1 receptacle to charge our phones and ipad. Very very inconvenient. Thanks to Carmen at front desk who gave us an extension cable so we could charge our devices. Special thanks to morning...

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Helpful?
Thank N Z
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear N Z, Thank you for taking the time to post the review. The genuine care and comfort of our guests is our highest mission, and we apologize for the experience you had at our property. Thank you for having chosen the Penguin Hotel, we truly appreciate the opportunity to have served you! Kind regards

Cairo
Reviewed 5 weeks ago

We had a ocean view room. Nice and big, short but nice stay. I loved the location at Ocean Drive and the nice restaurant. Food was ok, but overpriced. The negative point: the breakfast was included, and you had a choice of ONE Croissant OR a little scrambled egg portion OR a cheese-bagel ... That was it. If you would...

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Helpful?
Thank sakkara11
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Sakkara11, Thank you very much for your kind review. We are so delighted to learn that you enjoyed your vacation in sunny South Beach and we hope to see you again soon. Kind regards

Arlington, United States
Reviewed 18 December 2016 via mobile

It was great, i especially loved Noriemise at the front desk. She was very friendly and helpful. 2 thumbs up. Great location, everything is nearby. The plan was to stay for one night but ended up staying for 2, enough said.

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Helpful?
Thank Sue I
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Sue, Thank you for taking the time to post the review. We are very pleased to read that you spent a good time at the Penguin Hotel and you are willing to visit us again and recommend our property to others. Our team works hard to make your stay a memorable one. We look forward to welcoming you back....

Bakersfield, California
Reviewed 14 December 2016

Hotel was in a great location on Ocean Drive. Hotel was small and could use some maintenance, but what you would expect from an older Art Deco hotel. Welcome drink was nice. Staff was very nice, even accommodated holding our luggage following our cruise until we left for the airport. All in all, a good hotel in a great location...

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Helpful?
Thank bmxermom
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Bmxermom, Thank you for leaving such a positive review. We are so delighted to hear that you had good time with us and we look forward to hosting you again. Simply grab a complimentary towel from our front desk and walk across the street to the beautiful, sandy beach which you can enjoy almost all year around. Cheers to...

Conneaut, Ohio
Reviewed 14 December 2016

We stayed at this hotel before a cruise. The place was clean and our beds were comfy. the shower was great, too! All the staff were very friendly and accommodating to us. I would definately stay there again!

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Helpful?
Thank Nancy C
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Nancy, Thank you for choosing and recommending the Penguin Hotel! It is a pleasure to read you comments. Your advocacy is greatly appreciated. We truly look forward to welcoming you back Kind regards

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Multilingual Staff

Additional Information about Penguin Hotel

Address: 1418 Ocean Drive, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach > City Center
Price Range: RM584 - RM1,200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Penguin Hotel 3*
Number of rooms: 43
Reservation Options:
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Hotel Style:
#16 Best Value Hotel in Miami Beach
#49 Business Hotel in Miami Beach
#64 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Penguin Hotel staff and other travellers.
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Questions? Get answers from Penguin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the upper floors would have a view and more quiet surroundings.”
 of 5 bubbles edwardc555, 12 Jan 2017 | Read review
“Booked through trip advisor”
 of 5 bubbles 762yvetteb, 22 Nov 2016 | Read review
“There are no window views unless you obtain like the best Suite they have.”
 of 5 bubbles twhitt829, 17 Oct 2016 | Read review
“Not sure what to say here, we didn't get what we booked.”
 of 5 bubbles 823scottd, 11 Oct 2016 | Read review
“Best view and night life”
 of 5 bubbles sequitah2016, 26 Sep 2016 | Read review
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