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We stayed here in June for 1 night and requested a room as high as possible. We got that and a view of the sea.
The room was pretty basic but as we were only staying for one night this wasn't a problem as it...More
Thank David H
Response from ocnrf, Guest Relations Manager at Lorraine HotelResponded 13 July 2017
Thank you so much for leaving us this wonderful review, we too agree that our location is very conveniently situated. We also highly pride ourselves on the quality of customer service our staff provides so we take these comments very graciously.
Is not as beautiful as you see in the pics. I was not looking for luxury because I know the price I paid, but at least the basic things.
I'll list all my disappointments so you make your own criteria.
1. you can't control the...More
Response from ocnrf, Guest Relations Manager at Lorraine HotelResponded 29 June 2017
We apologize for any inconvenience that you may have experienced during your stay, the elevator has been fixed since you stay with us. We're happy to hear that our staff was always friendly and accommodating. We are sorry to hear that you were displeased overall....More
I read the reviews..... saw the photos from the hotel...and it looked pretty decent.... wow! Was I wrong.... ask yourself this.... if people think it is so great... where are the photos of these fabulous rooms!! Don't be fooled like I was....the pictures say a...More
2 Thank Scottwold
Response from ocnrf, Guest Relations Manager at Lorraine HotelResponded 7 June 2017
We're sorry you had a bad experience during your stay with us, if you could find it within yourself to give us another chance we would greatly appreciate it.
Location excellent away from the crowds at south beach and on the north side. nice easy walk to down town to good espanhola way restaurants, bus free rides around town trolley type for tourists ! One day is sufficient in this area ! Hotel old...More
Thank VILACASTELOEU V
Response from ocnrf, Public Relations Manager at Lorraine HotelResponded 7 June 2017
We too believe our location is ideal for being close to the party but also far enough away to be able to get a good nights rest! Thank you for the advice on our hotel we are currently working on renovating the hotel soon! Hope...More
Hotel is average, you get what you pay for. It was the best deal for the location. We walked to the beach everyday! And we were within walking distance to some restaurants. It's not the Ritz but rooms are clean, beds are decent & they...More
1 Thank Natallie O
Response from ocnrf, Guest Relations Manager at Lorraine HotelResponded 15 May 2017
Dear Natalie thank you for leaving us this great review! We're glad that you enjoyed walking to the beach everyday, we definitely think its something to be excited about!
We are also very glad to hear that the check in & out process was quick...More