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The Palms Hotel & Spa

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The Palms Hotel & Spa
The Palms Hotel & Spa
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2,404 Reviews from our TripAdvisor Community

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Showing 1,486: English reviews
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MA
Reviewed yesterday NEWvia mobile

We have stayed here for four years in a row and there has been a distinct change in service. We still love the location, the pool, the room, beach and tiki bar but new management seems to be skimping on service. Examples are: no maid service twice in a six night stay, turn down service only twice, a fifteen minute...

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Thank scmdux
Reviewed 2 days ago NEWvia mobile

Stayed at the Palms at a friend's recommendation. The room was a decent size and spotless. The check in process was smooth and the staff was pleasant. Pedro, Arturo and Dayron at the Tiki Bar were all great. They were both attentive and personable which made our stay that much better. The pool and the beach were both beautiful, and...

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1Thank Katie H
Houston, Texas
Reviewed 5 days ago NEW

$430 a night, including taxes, the now-ubiquitous "resort fee" (which means towels at the pool). And that was the rate after they adjusted it. The room: Well, it was as advertised, 270 square feet. But do you realize how small a 270-square-foot hotel room is? The bathroom was woefully small. The closet was large -- but who cares? I asked...

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Thank Bill P
Princeton, New Jersey
Reviewed 5 days ago NEW

I've reviewed this hotel before & have essentially the same things to say. We stayed for an extended weekend in November 2016. The property remains spotless and a tropical oasis. The beach & pool continue to be fantastic & the location overall is wonderful. The staff & service is professional, courteous, & welcoming. Again, the rooms tend to be on...

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Thank Arun R
Marblehead, Massachusetts
Reviewed 5 days ago NEW

My daughter and I headed to Miami for a couple of days of sunshine at The Palms. The spa was fabulous, but our favorite activity was spending time on the beach. The staff at the beach was attentive and incredibly friendly, especially Leoner Reus.

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Thank SAnnHaller
Burlington, Vermont
Reviewed 5 days ago NEW

We stayed at The Palms for four nights in conjunction with a destination wedding and found it delightful in every way. Unlike the scores of glitzy hotels on Miami Beach, this one has a relaxed but elegant style: picture double height French doors, verandas with ceiling fans, tropical plants indoors and out, and lush, private grounds. Our city-view room was...

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Thank vtms
Noblesville, Indiana
Reviewed 6 days ago NEWvia mobile

The hotel was beautiful. I had a ocean front view which was amazing to look at during sunrise and sunset. The shower was great. The staff was very helpful and attentive. Somewhat expensive but worth it!

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Thank jacksonlashundra
Reviewed 6 days ago NEWvia mobile

Stayed for the weekend have no complaints at all. The hotel is a true diamond. Room was nice, view was amazing, the check in process very smooth. The guy who checked us in was very friendly and attentive, don't remember his name but he had curls and he is from Germany. The team at the pool bar was awesome. (Diego,...

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Thank Γεωργιάνθη Μ
Reviewed 1 week ago

Everything about the hotel is mediocre. For the money, you'd be best to take your dollars elsewhere, and in South Beach there are plenty of better options. The hotel, and the style is outdated. South Beach has so many luxury hotels to choose from, The Palms, in my opinion, is not luxury, not even close. Think of a mid western...

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2Thank Skei S
South Miami, Florida
Reviewed 1 week ago via mobile

Great hotel. Really great service by the beach by Leoner Rios. Really friendly and professional. It's hard to find services like this nowadays. He was always kind to us and respond fast to our request.

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Thank yolaine561

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: RM1,023 - RM2,285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Hotel Style:
#15 Spa Hotel in Miami Beach
#23 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 On the Beach Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Paying a little extra for an ocean view is worth it.”
 of 5 bubbles SAnnHaller, 22 Mar 2017 | Read review
“Stay someplace else.”
 of 5 bubbles , 19 Mar 2017 | Read review
“ocean view is worth it”
 of 5 bubbles swisstravelers_12, 19 Mar 2017 | Read review
“Stick with a high floor. And confirm that the room is sufficiently close to the router so that wireless functions.”
 of 5 bubbles pricardolaw, 14 Mar 2017 | Read review
“Garden View or Beach View Room are a must”
 of 5 bubbles amandak2782, 3 Mar 2017 | Read review
5 of 5