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Ocean Surf Blue

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392 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Reviewed 1 June 2016 via mobile

I've stated in plenty of hotels This was by far the worst experience ever.... Last minute trip to Miami Memorial Day weekend we grab this hotel and upon arrival we knew it was a bad idea they have some little sketchy side hotel they put us in IT did not have >carpet< floor was sticky felt like it was where...

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3Thank Chriswalker519
Moscow, Russia
Reviewed 25 May 2016

I was travelling with my friends and we were looking for a hotel near the beach. Yes, the location is very good, you can reach the beach in 2-3 minutes, BUT!!! It's an old building, almost no Wifi (just in the lobby), uncomfortable and very noisy. Breakfast is quite poor and usually no sits on the 1st floor and outside,...

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1Thank Joy1717
Palm Bay Florida
Reviewed 23 April 2016

Bookded on hotels website. No mention of "resort Fee" until I checked in. Typical discussion with desk person go me nowhere...."why wasn't it listed in the booking agreement made on their website." By the way there is nothing to warrent a resort fee since there is not a pool, an exercise room or anything a resort has. Room not dirty...

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1Thank RogerPsz
Reviewed 19 March 2016

If you are trying to save some money in Miami Beach, it's not worth it! Hotel is very run down and smells very moldy. Customer service here is very bad. Safe was rusted and didn't work, blinds were broken TV had like 6 channels and the walls where extremely dirty. They don't even haven ice machine! What?!?! Even a motel...

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1Thank jla0004
Guillermo O, General Manager at Ocean Surf Blue, responded to this review

Dear jla0004, thank you for taking your time to share your feedback, we value the opinion from our guest. Please accept our apologies for the discrepancies and the bad customer service you have experienced during your stay. Your feedback is being shared with our team and will be used for service improvements. In the near future the hotel will be...

Windsor, Canada
Reviewed 16 March 2016

No good. unsavoury people in this hotel. Dirty rooms. poor location in Miami beach. I would not recommend. Questionable activities going on in this hotel. Felt unsafe and left to spend 14 hours at the airport for a flight

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Thank arnold s
Guillermo O, General Manager at Ocean Surf Blue, responded to this review

Dear arnold s, Thank you for sharing your experience with us.We are very sorry your stay was unsatisfactory. Your feedback is being shared and will be used for service improvement. The hotel will be going under renovation in the near future and we hope we can welcome you back. Regards.

Columbia, South Carolina
Reviewed 7 March 2016 via mobile

This hotel was very disappointed. I wouldn't let my dog stay in this hotel. The room is tiny. No ice machine, no iron. The furniture is very old ,carpet is dirty etc. This hotel need to be torning down. I came over 700 miles to celebrate my birthday for this ****.

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1Thank Catherine S
Guillermo O, General Manager at Ocean Surf Blue, responded to this review

Dear Catherine S,Thank you for taking your time to share your feedback. We are truly sorry to hear that you found the hotel disappointing and that the size of the room was tiny. The hotel is under new management and we are in the process of making improvements and upgrading our amenities, we hope to have another opportunity to exceed...

Fortaleza, CE
Reviewed 5 March 2016

Worst hotel ever. First, Bedroom is pretty dusty and old. Second and most important, costumer service is the WORST I have EVER seen in my life. If you need anything, they just won't help you. Run far from that hotel.

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Thank dacostajs
Guillermo O, General Manager at Ocean Surf Blue, responded to this review

Dear dacostajs, Thank you for taking the time to write and post your review, we value all feedback from our guest. Please accept our apologies for the discrepancies you have experienced during your stay. Your feedback is being shared and will be used for service improvements. In the near future the hotel will be renovated and I hope you will...

Miami Beach, Florida
Reviewed 2 March 2016

terrible I wanted to watch the grammys on tv and the local channel was not on the tv there was only six channels working and six explaining how dish network works i asked at the reception desk if someone could get the channel one guy came but did not know how to get the channel.Also the first room they assigned...

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1Thank liambrady2000
Guillermo O, General Manager at Ocean Surf Blue, responded to this review

Dear liambrady2000, Thank for taking the time to write a review about your stay. Please accept our apologies for the discrepancies you have experienced during your stay with us. The hotel will be going under renovations in the near future and hope we can welcome you back as our guest when this is complete. Thank you,

Ottawa, Ontario, Canada
Reviewed 21 February 2016

My brother-in-law and his girlfriend booked this room through Hotwire. After reading the reviews, we ventured out with them to provide moral support and to witness firsthand the catastrophe that is the Ocean Surf Blue. I have never been in such a dirty hotel in all my life. The smell was putrid (it literally left a bad taste in your...

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Thank kirabergs
Guillermo O, General Manager at Ocean Surf Blue, responded to this review

Dear kirabergs, Thank you for taking the time to provide a feedback, we appreciate it. We are very sorry about your overall experience with our hotel and we are glad to hear that our front desk agent was able to take care of you. Our hotel will be going into renovations in the near future and we hope to have...

San Francisco, California
Reviewed 7 January 2016

I am not a picky person and normally not brother by stuffs like slow elevator or spotty wifi. This is not the case. The building next door to the main hotel, where I stayed, is severally water damaged. The whole building reek of mildew and mold and it is even worst inside the rooms. The first room I got, the...

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Helpful?
Thank Bluesky9962
Guillermo O, General Manager at Ocean Surf Blue, responded to this review

Thank you Bluesky9962 for taking the time to write review. It is unfortunate to hear that your stay was less than expected and I am sorry and understand your frustration. Properties are under new management and we are in the process of making improvements. Thank you.

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Amenities

Highlights
  • Beachfront
About the property
  • Beachfront

Additional Information about Ocean Surf Blue

Address: 7436 Ocean Ter, Miami Beach, FL 33141-2774
Region: United States > Florida > Miami Beach
Price Range: RM346 - RM886 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ocean Surf Blue 2*
Number of rooms: 40
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Surf Blue staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there is no good room. Just pay a little more and you can find something decent.”
 of 5 bubbles dacostajs, 5 Mar 2016 | Read review
“it is not possible”
 of 5 bubbles liambrady2000, 2 Mar 2016 | Read review
“Do not book here!”
 of 5 bubbles kirabergs, 20 Feb 2016 | Read review
“View the room first if at all possible! The lift was very slow and antique so upper floors may not be for those with mobility issues.”
 of 5 bubbles 857stephenj, 28 Nov 2015 | Read review
“Beware. sometimes you get less than you pay for even when what you paid is fairly small.”
 of 5 bubbles meandsue, 26 Oct 2015 | Read review
5 of 5