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Sanctuary South Beach

868 reviews
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Traveller (238)
Room & Suite (125)
Pool & Beach (31)
Overview
  • Excellent24%
  • Very good34%
  • Average17%
  • Poor11%
  • Terrible14%
Travellers talk about
“ola restaurant”(16 reviews)
“south beach”(98 reviews)
“rooftop pool”(38 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (868)Write a Review
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All reviewsola restaurantsouth beachrooftop poollincoln roadcontinental breakfastsister propertyliving areasmall kitchenrooms are largeenjoyed my staythe hotel managerlocation is excellentocean driveblockgalemiamimicrowave
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1 - 5 of 687 reviews
Reviewed 26 August 2017

It was a good time, the skyloft allowed me and my girlfriend to have our own privacy. The only problem was the breakfast, the waffle maker did not work and had residue from other guests using it. But other than that it was fine.

Review collected in partnership with this hotel
Thank belsonr
Reviewed 21 July 2017 via mobile

The place is derelict and deserted. Mouldy and damp and infested with cockroaches and insects. The pool and facilities are closed. No concierge. It's abandoned. Apartments are deserted some leaking water through the roof. The lift is stinking and filthy. It is scary unsafe and...More

1  Thank Rhiannon98
Reviewed 25 June 2017 via mobile

The hotel itself was in a great location, close to a lot of stuff but the room was not worth the price we paid. We were greeted by a dead roach when we got to the room. The next morning, there was another roach crawling...More

1  Thank HeyHiHelloThere
Reviewed 30 May 2017

The place is very nice & Clean the service wasn't too bad. I did get charged 136$ for a late checkout fee. They didn't call or come knock on the door. They get you when you checking out. The AC was ok

Review collected in partnership with this hotel
Thank javonter2017
Response from Sjoy11, Front Office Manager at Sanctuary South BeachResponded 5 June 2017

Thank you, javonter2017, for leaving your review. I am sorry you were not fully pleased with your experience, and will work hard to fix those things you did not like. We hope for another opportunity to welcome you and wish you pleasant future travels.

Reviewed 30 May 2017

many cockroaches in the room , the bathroom is not cleaned, breakfast was very poor and the pool is very small. the location is fine. the rooms are very nice except for the cockroaches and the bathroom.More

Review collected in partnership with this hotel
1  Thank 658sterns
Response from Sjoy11, Front Office Manager at Sanctuary South BeachResponded 5 June 2017

Thank you for your review, 658sterns. We will use your observations for ongoing training and development, but also as we plan property improvements for our future guests. Should your travels bring you back to South Beach, we will be sure to give you a much...More

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About
Amenities
Top amenities
Restaurant
Breakfast included
Pool
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Breakfast included
Multilingual Staff
Room Service
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Outdoor pool
Pool
Bar/Lounge
Details
Price range
US$172 - US$809 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$172 - US$809 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (238)
Room & Suite (125)
Pool & Beach (31)
Dining (11)
Family and Play Areas (3)
Questions & Answers
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Nadelia B
19 November 2015|
AnswerShow all 2 answers
Response from Clancy W | Reviewed this property |
Our balcony had no view and we could see directly into the building next to the hotel save for the bamboo and palm trees occupying the 3-5 feet of space between the buildings.
0
Votes
SLSimon
1 October 2015|
AnswerShow all 3 answers
Response from Antnyi | Reviewed this property |
The Sanctary Hotel has an arrangement with the Shelbourne Hotel to provide beach lounges for their guest. It's $16.50 per day "resort fee" applied to your final bill, regardless whether you go to the beach or not. However... More
0
Votes
Jacqueline T
28 February 2015|
AnswerShow all 2 answers
Response from livegooddesign | Reviewed this property |
Breakfast is continental, Danishes and coffee. The beds are queens in the rear of the unit with television. The modern decorated and furnished living room is at the front of the unit with the bath and open kitchen dividing... More
0
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Room Tips
"Room was quiet on the second floor."
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"Find another hotel."
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"The inside rooms are quiet, while the street side can be noisy."
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"Prefer a reformed suite - (Escolha umas das suites já reformadas)"
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