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Casa Grande Suite Hotel of South Beach

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#125 of 207 Hotels in Miami Beach
Certificate of Excellence
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Casa Grande Suite Hotel of South Beach
Casa Grande Suite Hotel of South Beach
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475 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Baltimore, Maryland
Reviewed 7 March 2015

This was my first trip to South Beach Miami. I had the time of my life. Drunk every night, laying in the sun. OMG if you go to Wet Willies, get the Bob Marley drink, it is sooooo good. But I stayed at the Casa Grande Suite and hotel. It was nice and spacious, the only downfall is that it...

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Helpful?
1Thank Ciante' B
CasaGrandeManager834, Manager at Casa Grande Suite Hotel of South Beach, responded to this review

Dear Past Guest, Thank you for your review. I am so pleased to hear you enjoyed your time in South Beach and enjoyed the prime location of the Casa Grande. Next time you visit you might want to consider the fully renovated 2 bedroom suite, they comfortably sleep 6. Look forward to seeing you back at the Casa Grande Best...

Long Island
Reviewed 5 March 2015

My boyfriend and I stayed here after an unexpected layover and being stuck here. Small place, didn't notice it at first, nestled between two other business. The hotel itself is very European style. The staff is incredibly friendly and accommodating. The employee at the front desk (unfortunately did not catch his name) was a true gentleman. Really made our day...

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Helpful?
1Thank EdnaMarisela
CasaGrandeManager834, Manager at Casa Grande Suite Hotel of South Beach, responded to this review

Dear Past Guest, Thank you for your review. We are glad you had the opportunity to experience our little hidden gem on Ocean Drive. We hope to see you again in the future. All the best, Steven Annicharico Assistant Manager

Denver, Colorado
Reviewed 25 February 2015

These rooms are owned individually, and they are like a condo, complete with a bedroom, 2 baths, a kitchen, living room and dining area (at least the one I stayed in, not sure about all of them). The hotel is exceptional in location, you could not get any better, it is directly across from the beach, looking out at all...

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Helpful?
2Thank pski765
CasaGrandeManager834, Manager at Casa Grande Suite Hotel of South Beach, responded to this review

Dear Past Guest, Thank you for your review. I am glad you enjoyed your stay and apologize for the confusion of the extra person charge. Our reservations are based on a 2 person occupancy with a maximum of 4 sleeping in the suites therefore the 3rd and 4th person pays the 50.00 extra per night. I apologize this was not...

Reviewed 17 February 2015

I didn't like the way the front desk handled two situations with two sets of people that were unhappy with their reservation at The Casa Grande. In no way did they try too satisfy these people. I felt as though if this were me having some issues that they would not do everything that they could to make me happy...

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Helpful?
5Thank Mary M
CasaGrandeManager834, General Manager at Casa Grande Suite Hotel of South Beach, responded to this review

Dear Past Guest, Thank you for your review and for expressing your opinion of the suite you stayed in. Please note that we have brand new suites and all apartments are receiving nice renovations within the next few months. We would love to have you as our guest again in the future so please contact me directly so we can...

Key West
Reviewed 17 February 2015

Great location on Ocean Drive. However, if you have an ocean view room and like to sleep before midnight, or are sensitive to loud noise, you will not rest well. The bar next door plays loud live music every night until at least 1am or later. The street is party central so street sounds and music are heard through closed...

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Helpful?
Thank Kathy D
CasaGrandeManager834, Manager at Casa Grande Suite Hotel of South Beach, responded to this review

Dear Past Guest, Thank you for the review. I apologize your room was not fully stocked with supplies when you checked in. I do wish you would have requested whatever it is you needed because we would have been more than happy to get you everything. I hope you enjoyed your visit and will consider staying with us again in...

Buffalo, New York
Reviewed 16 February 2015

Upon checking into the Double room we had booked and PrePaid for we were told that a $50 per night fee would be added for the 3rd person in the room. Rooms are NOT serviced/cleaned everyday unless you pay an extra fee. The guy who checked us in seemed to become irate with us as we asked questions about the...

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Helpful?
Thank djkBuf
CasaGrandeManager834, Manager at Casa Grande Suite Hotel of South Beach, responded to this review

Dear Past Guest, Thank you for your review of the Casa Grande. I apologize for the confusion upon check in. Also for the fact the online booking agency did not clearly explain the charges to you. I appreciate you bringing this to my attention so I can check all of the terms and conditions on those sites and make sure...

Milwaukee, Wisconsin
Reviewed 8 February 2015 via mobile

Scam artists. Different price advertised and different charge. I got confirmation of one price and then while later email that my price is 4 times higher. They (GM -Marissa) don't respond to emails. When we tried to cancel the stay almost 60 days prior to stay we were informed that they will charge one night anyway ~$475.

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Helpful?
8Thank Matt111
CasaGrandeManager834, Manager at Casa Grande Suite Hotel of South Beach, responded to this review

Dear Past Guest, Thank you for your review and I am sorry to hear you had a bad experience with the hotel. Please accept my apology and contact me directly so I can better understand your situation. The General Manager was out on maternity leave as of mid January perhaps that is why you did not hear back. Unfortunately I...

Milwaukee, Wisconsin
Reviewed 8 February 2015

The lack of service and professionalism is extreme. The personnel has very poor skills, in general! In addition, this hotel runs a scam in their website. They charge the first night at the time of booking. Stay away from this business.

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Helpful?
5Thank Daisitas
CasaGrandeManager834, Manager at Casa Grande Suite Hotel of South Beach, responded to this review

Dear Past Guest, Thank you for your review. I appreciate all feedback regardless if it is good or bad. I would like a better understanding of exactly why you said the staff lacks professionalism and poor skills so I can work on whatever it is that needs to be corrected. As for the 1st night non refundable payment this is...

Woodbury, Minnesota
Reviewed 6 February 2015

If you want to be in the center of all the action on South beach this hotel will fit your needs. Besides the location the suite itself was great. The suite I was in had a bedroom with one queen bed and then a sleeper sofa in the livingroom and a full kitchen. I did book for 2 queen beds...

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Helpful?
Thank PaulaP2828
CasaGrandeManager834, Manager at Casa Grande Suite Hotel of South Beach, responded to this review

Dear Past Guest, Thank you for your review. We hope that you enjoyed your stay with us and do look forward to having you come back for a future visit. On a side note, next time you stay, even though we do not service rooms daily we Will be more than happy to give you fresh towels and sheets as...

Englewood, New Jersey
Reviewed 5 February 2015

Had been debating staying at this hotel prior to planning my trip to Miami. The location, for me, is a bit further down than I would like to be so I booked an apartment on 13th and Collins. On my last day my flight was cancelled due to weather in New York. On Expedia, this hotel was listed for $99...

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Helpful?
1Thank frankralfano
CasaGrandeManager834, General Manager at Casa Grande Suite Hotel of South Beach, responded to this review

Dear Past Guest, Thank you for your review. I apologize you were not 100% satisfied with your stay. We strive to provide the best customer service possible but sometimes even we have bad days. Please contact me directly, I would love to offer you something special so you can get the real feel of who we are at the Casa...

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Great 2 bedroom plus a den Condo Hotel in South Beach. ... more   less 

Additional Information about Casa Grande Suite Hotel of South Beach

Address: 834 Ocean Dr, Miami Beach, FL 33139-5809
Region: United States > Florida > Miami Beach
Price Range: RM522 - RM2,275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Grande Suite Hotel of South Beach 3.5*
Number of rooms: 35
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Also Known As:
Casa Grande Hotel Miami Beach
Hotel Style:
#84 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Casa Grande Suite Hotel of South Beach staff and other travellers.
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Questions? Get answers from Casa Grande Suite Hotel of South Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room where you don't have to use the unreliable elevator”
artmarcelino, 26 Feb 2017 | Read review
“Park at 7th and Collins”
164sheilap, 14 Jul 2016 | Read review
“go somewhere else”
chrisnc23, 15 May 2016 | Read review
“Make sure you get what you book. ”
MadBaltimore, 11 Mar 2016 | Read review
“Room 203 faces Ocean drive and was recently remodeled.”
mdluvs2shop, 29 Feb 2016 | Read review
5 of 5