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Shelborne South Beach

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Shelborne South Beach
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1,506 Reviews from our TripAdvisor Community

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Showing 1,221: English reviews
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Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

Just arrived to Miami , very friendly staff at reception , ( John) the bell man was so helpful who assisted me to store my bags, arrived at 8.30 am, and wasn't able to check early to the hotel, I had a minor hiccup while I was waiting for my room to be ready, However, Karlos (manager on duty )...

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Helpful?
Thank mghattas
Monaco
HOTEL’S FAVOURITE REVIEW
Reviewed 4 December 2016 via mobile

Amazzzzing spot ! This hotel is just outstanding ! Perfect accommodations that will always fit your expectations :) Staff always available and great sense of hospitality. What else are you expecting. Good food and place quite easy to find. Location is perfect if you are visiting the city for a few days. I strongly recommend this Hotel !

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2Thank unitalianovero
About Hotel's Favourite Review
Management response:

Hello unitalianovero, Thank you for choosing to stay with us at the Shelborne Miami Beach hotel and for sharing your feedback. We are glad that you found your Shelborne experience was a memorable one and look forward to welcoming you back in the future. On your next visit; enjoy our perfect location in South Beach, near shops, restaurants, Museums and...

Boston, Massachusetts
Reviewed 3 days ago NEW

Beautiful hotel! The front when you pull up gives you an old Miami feel, the lobby and the rest of the first floor spectacular. The pool out back with the old diving board and the cabanas continues the old Miami feel and beyond the pool the beach. The bar beside the pool has great drinks and you can order food....

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Helpful?
Thank Cathy A
Management response:

Hello Cathy A, We thank you for taking the time to review our Shelborne Miami Beach Hotel. We are always looking to improve and your feedback is very important to us. I'm sorry to hear that certain elements of your stay did not meet your expectations. As you know, South Beach Miami pulsates with activity as we are footsteps away...

San Francisco, California
Reviewed 4 days ago NEW

This is a hotel that seems to think, since they are close to the beach in South Beach, they don't need to do anything else to serve their customers. The rooms are a bit dingy, but okay. The rest of the hotel is lack luster. But what stands out is their dishonesty and lack of consideration. After I checked out,...

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Thank Elefthera
Cape Coral, Florida
Reviewed 5 days ago NEW

This hotel is beautiful. Right on the beach, it's two block from prime dining and shopping. Our room was just the right sized with a balcony with a view of the sunrise and sunset. The bar down stars is small but well stocked, with an amazing DJ. We were able to rent lounge chairs and an umbrella right on the...

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Helpful?
1Thank MartafruitT
Management response:

Hello MartafruitT, Thank you for choosing to stay with us at the Shelborne Miami Beach hotel and for sharing your feedback. We are glad that you found your Shelborne experience was a memorable one and look forward to welcoming you back in the future. On your next visit; enjoy our perfect location in South Beach, near shops, restaurants, Museums and...

Reviewed 1 week ago

When I vacation in Miami and want to be on the beach this is it. Nice room and very comfortable. Staff is helpful and friendly. Accomodations are great. Parking is private, painfull and expensive. If I could avoid the parking issues this would be a perfect trip every time. Side note; beware the food vendors on Lincoln. Hidden costs on...

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Helpful?
2Thank Tim H
Management response:

Hello Tim H, Thank you for choosing to stay with us at the Shelborne Miami Beach hotel and for sharing your feedback. We are glad that you found your Shelborne experience was a memorable one and look forward to welcoming you back in the future. On your next visit; enjoy our perfect location in South Beach, near shops, restaurants, Museums...

Reviewed 1 week ago

I never stayed in this hotel but had a very unpleasant experience. I negotiated the price with the reception stuff and they would not disclose, although I asked for the final costs, that the final price would be more than $50 higher than the quoted one (because of tax and fees). Hence, when I realized the final price stated on...

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1Thank Spadina_Nbg
Reviewed 1 week ago via mobile

The hotel blocked us from transiting through the front of the hotel in order to rent the pool forma bunch of drank and noisy people who walks everywhere at the hotel almost nude. Not good for family. We wanted to go to the beach and they forced us to exit the hotel through a side door and gave no towels...

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2Thank ary v
Reviewed 1 week ago via mobile

This hotel is a jewel. The staff is exceptional. Shanda at the front desk was delightful and checked in with me every day to find out how my stay was going. Great and delicious tapas/wine happy hour. Room was beautiful with many unexpected conveniences. Spectacular pool area. This will be my go to spot in South Beach.

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1Thank Joe Z
Management response:

Hello Joe Z, Thank you for your feedback! We are delighted to hear that you enjoyed our convenient location and exceptional service at the beach from our dedicated staff. I'll be sure to let Shanda know of your kind comments. The team really react well to great feedback. Our team strives to provide top level service to ensure our guests...

Salem, Ohio
Reviewed 1 week ago via mobile

Not bad amenities but service is soooo slow and everything is expensive. They do offer a happy hour at 5,6,7 where certain drinks and appetizers are those prices within the hour. Had to always go to bar for drinks, walk around server never even approached us. Also an 18% gratuity is automatically built in all bills. Guess they figure they...

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Helpful?
1Thank Remmi08
Management response:

Hello Remmi08, We thank you for taking the time to review our Shelborne Miami Hotel. We appreciate your tripadvisor review. We are always looking to improve and your feedback is very important to us. I have passed along your comments to the appropriate department heads to ensure our we don't make this mistake moving forward. As you know, we are...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An Art Deco landmark in the heart of South Beach, our iconic oceanfront resort offers exceptionally chic design and everything your lifestyle deserves - from leisure to dining to entertainment. With a vintage Miami aesthetic, infused with modern luxury, Shelborne South Beach is a refreshing blend of urban energy and classic cool. Overlooking the golden sands of the Atlantic and the Art Deco district, this quintessential South Beach hotel celebrates local culture, art and music. ... more   less 

Additional Information about Shelborne South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Price Range: RM1,029 - RM2,553 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shelborne South Beach 4.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Travelocity and Cheap Tickets so you can book your Shelborne South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne
Hotel Style:
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#18 Family Hotel in Miami Beach
#24 Spa Hotel in Miami Beach
#40 Luxury Hotel in Miami Beach
#46 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Shelborne South Beach staff and other travellers.
55 questions
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Questions? Get answers from Shelborne South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use Hotwire to secure a deal. Select "miami beach" + four stars+ and Collins Avenue”
 of 5 bubbles msmargaretg, 9 Feb 2017 | Read review
“Try to get a beach view and the higher up the better. Its a quieter.”
 of 5 bubbles 283gerardoc, 8 Feb 2017 | Read review
“Stay away from elevator shaft and garbage chute, elevators make noise and it will drive you crazy...”
 of 5 bubbles 548rickj, 4 Feb 2017 | Read review
“Beach front with balcony is the best!”
 of 5 bubbles DebNDayton, 2 Feb 2017 | Read review
“balcony over pool”
 of 5 bubbles da149, 28 Jan 2017 | Read review
5 of 5