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Shelborne South Beach

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Shelborne South Beach
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1,507 Reviews from our TripAdvisor Community

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Showing 1,222: English reviews
Greater London, United Kingdom
Reviewed 7 June 2016

Great location for beach, restaurants for breakfast and dinner and (if that's what you are looking for) shopping and the pool area is good, given the location, if overly busy The hotel is clean, the staff professional and helpful and my only complaint would be the resort fee, which is one of my bug bears with US city hotels. It...

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Helpful?
Thank dabkdan
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear dabkdan, Thank you for your review! We are glad that you enjoyed your visit to the beautiful Shelborne Wyndham Grand Hotel! Our staff is always available to provide helpful service to our guests. We are glad that you enjoyed our pool area and our convenient location to several restaurants and shops in South Beach. The daily resort fee provides...

Heathfield, United Kingdom
Reviewed 7 June 2016

From start to finish we have a had a great week staying at the Shelborne, we had the Memorial weekend during our stay where it all gets a bit busy, but the hotel kept a close watch on everything. the staff were helpful from our first check in to the check out, always happy to help. Hotel was in good...

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Helpful?
Thank Clive N
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Clive N, Thank you for choosing the Shelborne Wyndham Grand for an amazing week stay! We are thrilled to hear that you received helpful assistance from our staff during your stay. The upgraded room is definitely a wonderful way to enjoy our property, as the ocean view is absolutely breathtaking! We definitely appreciate your valuable feedback, and look forward...

Bridgeport, Connecticut
Reviewed 7 June 2016

The staff at Shelbourne treated us like second class citizens. Prior to arriving we made innumerable calls to the hotel to confirm our reservations and to discuss our stay. No calls were returned. Upon arrival they shifted our room around to place us in the lowest accommodations.

Review collected in partnership with this hotel
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Helpful?
Thank arthurd158
Reviewed 7 June 2016 via mobile

I had a great experience last month when I stayed in your hotel your employees were very helpful specially Susie.. I will be returning to your hotel real soon I loved it there.. The location is awesome it gives you a option to go to beach which is only a few steps away from the back off the hotel or...

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Helpful?
Thank Jordy N
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Jordy N, We are delighted to hear of your great experience while staying with us last month! Our staff is always willing to offer helpful assistance to our guests. Our goal is to ensure that we have done everything in our power to make sure you have the best possible experience. We appreciate your review, and definitely look forward...

Atlanta, Georgia
Reviewed 6 June 2016

I've always stayed at the same hotel every time I come to South Beach but this time I wanted to do something different. The purpose of the trip was to be stress-free and relax. What I ended up getting was the complete opposite to the point I have a list of all the things that went wrong. 1. I checked...

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Helpful?
1Thank 305Disappointed16
Cleveland, Ohio
Reviewed 6 June 2016

Checking in the place is beautiful. Valet and door man are all welcoming. During check in the process went smoothly. Rooms were beautiful pool and amenities all wonderful. I didn't like been hit with a daily $25 resort fee for water, tea, coffee, pool seating, and towels. I didn't receive housekeeping the first day. Called and inquired about it twice....

Review collected in partnership with this hotel
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Helpful?
Thank Gabrielle H
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Gabrielle H, We are glad that you were pleased with the appearance and ambiance of our property. We take great pride in the overall ambiance of our property, as we want our guests to feel welcome and enjoy their stay with us. The daily resort fee of $25 includes two chairs at the beach, along with daily coffee, tea,...

Miami Beach, Florida
Reviewed 6 June 2016

My family and I had a wonderful stay at the Shelborne! All the staff we encountered were great and provided excellent service. We cannot wait for our next trip to South Beach to stay at this beautiful property.

Review collected in partnership with this hotel
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Helpful?
Thank LissetteAlbelo
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Thank you for choosing the Shelborne Wyndham Grand for your South Beach stay! We are thrilled to hear that the service you received exceeded your expectations. We aim to please, and our staff strives to ensure that every guest has a unique and memorable experience. We appreciate your review, and cannot wait until your return! Warmest Regards, Amaury Piedra

Reviewed 5 June 2016 via mobile

I paid for my stay through Hotwire prior to arrival. Stayed for 3 days in the most humid room I have ever been in. The AC was set to 68 yet it never broke 80 in the room, as you walked across the floor you could feel the water in the carpet. It was disgusting. Also 2-3 days after I...

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Helpful?
1Thank Carly L
Reviewed 5 June 2016 via mobile

My friends and I met for the weekend, and thought South Beach would be the perfect location! The hotel was very busy, but staffed perfectly, so we never had to wait long for service! Check in was smooth and we were offered many dinner options and helpful tips about the area. Beach accommodations - fantastic! Iron at the beach was...

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Helpful?
Thank Audrey B
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Audrey B, Thank you for your wonderful feedback! We are delighted that you chose the Shelborne Wyndham Grand for your girls getaway weekend! Our staff knows how to provide exceptional service, and it shows in the delivery to each and every guest! We are glad that you received attentive and helpful recommendations for dining. Our goal is to ensure...

Nashville, Tennessee
Reviewed 5 June 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Thank 820juanital
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An Art Deco landmark in the heart of South Beach, our iconic oceanfront resort offers exceptionally chic design and everything your lifestyle deserves - from leisure to dining to entertainment. With a vintage Miami aesthetic, infused with modern luxury, Shelborne South Beach is a refreshing blend of urban energy and classic cool. Overlooking the golden sands of the Atlantic and the Art Deco district, this quintessential South Beach hotel celebrates local culture, art and music. ... more   less 

Additional Information about Shelborne South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Price Range: RM1,021 - RM2,559 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shelborne South Beach 4.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Cheap Tickets and Priceline so you can book your Shelborne South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne
Hotel Style:
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#18 Family Hotel in Miami Beach
#24 Spa Hotel in Miami Beach
#40 Luxury Hotel in Miami Beach
#46 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Shelborne South Beach staff and other travellers.
55 questions
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Questions? Get answers from Shelborne South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are on the ocean facing side!!”
 of 5 bubbles griffinu2015, 25 Feb 2017 | Read review
“Use Hotwire to secure a deal. Select "miami beach" + four stars+ and Collins Avenue”
 of 5 bubbles msmargaretg, 9 Feb 2017 | Read review
“Try to get a beach view and the higher up the better. Its a quieter.”
 of 5 bubbles 283gerardoc, 8 Feb 2017 | Read review
“Stay away from elevator shaft and garbage chute, elevators make noise and it will drive you crazy...”
 of 5 bubbles 548rickj, 4 Feb 2017 | Read review
“Beach front with balcony is the best!”
 of 5 bubbles DebNDayton, 2 Feb 2017 | Read review
5 of 5