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Bentley Hotel South Beach

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Bentley Hotel South Beach
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1,249 Reviews from our TripAdvisor Community

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Showing 1,075: English reviews
Des Plaines
Reviewed 3 days ago NEW

The entrance to the hotel is not the easiest to find. Check-in was ok, although after doing this survey I feel like i was not told of the additional items I could have used. I was never told about the spa or electric car. I ordered room service which the food was good and I was sick so they gave...

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Helpful?
Thank emilyjk22
Simone M, General Manager at Bentley Hotel South Beach, responded to this review

Dear emilyjk22, We appreciate the time you have taken to give us your impression. Thank you kindly for acknowledging our beautiful suites, rooftop views and our helpful staff. We are displeased by the challenges you encountered during your stay, please accept my sincere apology for your experience. We value you as a guest and look forward to the opportunity to...

Frankfurt, Germany
Reviewed 3 days ago NEW

Excellent located hotel. Room size ok, Bath very small. Very friendy staff but not always effective (check in process). Good view from the roof top pool area to the beach, sunchairs also available at the beach. If cleanliness was under control this hotel would be a real alternative for this area. At first view everything looked clean, after opening of...

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Helpful?
Thank JuergenFL2017
Simone M, General Manager at Bentley Hotel South Beach, responded to this review

Dear JuergenFL2017, Your feedback is very important to us. We thank you for sharing this constructive information to let us know how we are doing. We are glad to hear you enjoyed location. However, I would like to express sincere apologies for the issues you observed and any uneasiness you may have experienced. Be assured your comments will be used...

Ottawa, Canada
Reviewed 1 week ago via mobile

I was initially nervous about coming to this hotel because of reviews that had been quite negative. My husband and I decided to come despite these reviews and we have been pleased with our decision. This hotel, established many years ago, is representative of many hotels found along the Ocean Drive strip of South Miami where you need to meander...

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Helpful?
Thank LNGOttawa
Simone M, General Manager at Bentley Hotel South Beach, responded to this review

Dear LNGOttawa, Thank you for your kind words regarding our beautiful property and your recent stay with us. We are pleased our property offerings catered to your every need and that your visit was a memorable one. Your compliments on our prime location, excellent value, amenities clean and comfortable suites, and staff hospitality are greatly appreciated. Thank you for taking...

Baden-Baden, Germany
Reviewed 1 week ago

Location is excellent...sound isolation and sleep quality did not meet expectations. Breakfast which was included needed some paying supplements to make it a good one. Beach facility closes at 5, so if you want to stay longer, you have to sit on the sand.

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Helpful?
Thank MassimoEzzy
Simone M, General Manager at Bentley Hotel South Beach, responded to this review

Dear MassimoEzzy, Thank you for taking the time to post your review. We are delighted you enjoyed our excellent location. However, it is truly displeasing to learn of your dissatisfaction regarding the sleep quality meeting your expectations. I promise to look into these challenges and do hope you will consider coming back again. We value you as a guest and...

Loveland, Colorado
Reviewed 1 week ago

In traveling through Miami, I decided to spend one night before my next flight. This is a wonderful getaway in South Beach. I enjoyed the views from the swimming pool (and hot tub) area having arrived too late at night to take advantage of them. They made my travels very enjoyable.

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Thank Nanci2468
Simone M, General Manager at Bentley Hotel South Beach, responded to this review

Dear Nanci2468, Thank you for taking time to post your perfect rating of the Bentley! Your experience is what we aim for everyday and with every guest and I am delighted we accomplished this with your visit! We look forward to welcoming you back to the hotel in the future. All the best, -Simone Morgan

Kennesaw
Reviewed 1 week ago

Got this hotel on priceline.com. Great location, staff was very friendly, rooms were clean and comfortable. Only negative is the check in process. Very slow. Seems to take to long to go over everything. Probably just need 1 more person there.

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Helpful?
Thank bengtj2017
Simone M, General Manager at Bentley Hotel South Beach, responded to this review

Dear bengtj2017, Thank you for taking the time to post your compliments! We are pleased you enjoyed your suite accommodations and that you found our excellent location suitable for your stay. We will use your comments to improve the guest experience and we hope that you will allow us the opportunity to surpass your expectations in the future. Pleasant Regards,...

Painesville, Ohio
Reviewed 1 week ago

The Bentley is on Ocean Dr. directly across the street from the beach and park, so a quick walk puts your right on the water. The building is one of the originals in the area, so it is a bit older than the more modern options of South Beach, but don't necessarily let this steer you away. It depends, I...

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Helpful?
Thank Mike S
Simone M, General Manager at Bentley Hotel South Beach, responded to this review

Dear Mike S, Thank you for your kind words regarding our beautiful property and your recent stay with us. We are pleased our property offerings catered to your every need and that your holiday vacation was a memorable one. Your compliments on our prime location, excellent value, amenities clean and comfortable suites, and staff hospitality are greatly appreciated. I am...

Miami
Reviewed 2 weeks ago

Great location! but horrible check in, customer service was POOR! They didnt care at all! Elevator so slow! and only 5 floors! Dated rooms, front desk service was HORRIBLE! Please fix this as its a great location,but staff needs retraining, and basic customer service! Im ashamed of this hotel!

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Helpful?
Thank edwardl584
Simone M, General Manager at Bentley Hotel South Beach, responded to this review

Dear edwardl584, Thank you for taking the time to give us your impression. We work hard to ensure all of our guests are comfortable and we are sorry to hear of your dissatisfaction with your visit. On behalf of the Bentley team, please accept my sincere apology for your experience. We value you as a guest and look forward to...

Toronto
Reviewed 2 weeks ago

Great location! Very friendly staff, nice modern and clean room! We stayed for 7 days! Free breakfast vouchers every day (you have to tip 3 bucks) and free drinks at happy hour. The roof patio has amazing views and nice furniture for shade and comfort.

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Thank ilyam2017
Simone M, General Manager at Bentley Hotel South Beach, responded to this review

Dear ilyam2017, Thank you for your generous comments regarding your recent stay. We take pride in ensuring our guests’ experience is seamless and are truly proud to have achieved this with you. We are delighted you have decided to make the Bentley your new home away home and look forward to assisting in create many more memorable visits to come....

Youngsville
Reviewed 2 weeks ago

Difficult to pull up to Valet area, in turn lane for intersection. Worried about parking illegally. Toilet did not work properly. On positive side great view from roof, great location, and quiet. Miami Beach needs more parking, perhaps some more garages.

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Helpful?
Thank Hans W
Simone M, General Manager at Bentley Hotel South Beach, responded to this review

Dear Hans W, Thank you for the time you gave to post your impressions and also for your kind words about our location and great ocean views from the rooftop. However, I would like to express sincere apologies for the issues you observed and any uneasiness you may have experienced. Be assured your comments will be used as we continue...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Recognized by Official Best of Florida, as "2010 Best Boutique Hotel in Florida", the Bentley South Beach's prime location on Ocean Drive is only a half mile away from Lincoln Road Mall and the Miami Beach Convention Center, and five miles away from the Port of Miami, making it a convenient overnight pit stop. Bentley South Beach's all-suite hotel offers a variety of room categories including large balconies with stunning views of the Atlantic Ocean and the city of Miami Beach. Guests can choose from a Junior Suite, One Bedroom Suite or Two Bedroom Suite, all featuring a kitchenette, wet bar, Italian marble bathroom, plush terry bathrobes, a fully stocked minibar and room service.The accommodating and personable staff strives to make your stay at Bentley South Beach both memorable and effortless. Located along Ocean Drive, guests of Bentley South Beach have the luxury of enjoying our rooftop with a pool and Jacuzzi overlooking the Atlantic Ocean, or venturing across the street to our exclusive private beach club, featuring beach access, lounge chairs and towels. ... more   less 

Additional Information about Bentley Hotel South Beach

Address: 510 Ocean Dr, Miami Beach, FL 33139-6616
Region: United States > Florida > Miami Beach
Price Range: RM942 - RM2,041 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bentley Hotel South Beach 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Bentley Hotel Miami Beach
Hotel Style:
#41 Family Hotel in Miami Beach
#43 Luxury Hotel in Miami Beach
#49 Romantic Hotel in Miami Beach
#50 Business Hotel in Miami Beach
#52 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Bentley Hotel South Beach staff and other travellers.
32 questions
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Detroit, Michigan
London, United Kingdom
over a year ago
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Questions? Get answers from Bentley Hotel South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room on the 5th floor puts you only steps from the pool... elevator is very slow.”
 of 5 bubbles mikesM7068YB, 4 Jan 2017 | Read review
“Book early and get a balcony!!!”
 of 5 bubbles ajb0400, 26 Dec 2016 | Read review
“Love this hotel, Just ,make sure you know which Bentley you are booking”
 of 5 bubbles sue8clair, 22 Dec 2016 | Read review
“hopefully Jason never leaves!”
 of 5 bubbles bbobber761, 20 Dec 2016 | Read review
“any of them are good”
 of 5 bubbles dpmpnavarre, 14 Nov 2016 | Read review
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