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Holiday Inn Miami International Airport

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Holiday Inn Miami International Airport
Holiday Inn Miami International Airport
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743 Reviews from our TripAdvisor Community

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Showing 502: English reviews
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Madison, Wisconsin
Reviewed 1 week ago

We spent 3 nights here on our way south -- because of needing an extra day or two in order to make our connecting flights. The staff were very helpful and courteous -- even took us down the road to dinner one night! When we wanted to plan excursions to fill our extra days, they were also helpful in offering...

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Helpful?
Thank Tom W
00gc, Manager at Holiday Inn Miami International Airport, responded to this review

Tom, thank you for being our guest at the Holiday Inn Miami-International Airport. We are pleased you enjoyed your overall stay and that our associates left you with a good impression of our hotel. However, I am sorry if any inconvenience was caused during your stay. We also appreciate you recognizing our on-site restaurant El Mirador. We appreciate your business...

maidenhead
Reviewed 1 week ago

We used this hotel for an over night stay in Miami before flying out to Antiqua. It was very friendly and clean. Meet us at the door to help with our suitcases. Reception book in and out were very welcoming.

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Helpful?
Thank morrisMaidenhead
00gc, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for reviewing your stay at the Holiday Inn Miami-International Airport. It's good to know you had an excellent stay and that our location, as well as the service provided by our associates, were to your satisfaction. I will be sure to share your compliments with my entire team for a job well done. It was a pleasure hosting...

Bath, United Kingdom
Reviewed 2 weeks ago via mobile

I am going to be objective as always. Re. room 603 The good points were that it was clean and check in smooth. Bed was comfortable and coffee machine and TV worked. On the negative, I have never met staff more dopey. No customer service training at all. Cafe staff pleasant but when I mentioned I only had $9, failed...

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Helpful?
Thank Candelabrum
00gc, General Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for choosing to stay at our hotel. Please accept my apologies for my staff not being attentive to your needs and for the unsatisfactory service you received during your visit. I have discussed your feedback with my staff and changes have been made to our processes. We would love the opportunity to welcome you back and provide you...

Hampstead, North Carolina
Reviewed 3 weeks ago via mobile

The hotel staff is friendly and helpful but you may as well had dial up internet. It was so bad that the wifi on the tour bus is faster!!! Also the room was damp the entire time. The air conditioner could not dry it out.

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Helpful?
Thank CroomUNC
00gc, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for your candid feedback. We are glad you enjoyed your overall stay and that you were impressed with the service provided by our staff. However, I am sorry for the difficulties you experienced while connecting to the internet. We are working with our service provider to determine if there is a greater problem or if this was an...

Reviewed 15 February 2017

I stayed in the hotel for more than 6 days due to work....the hotel itself is ok , a bit rundown. Staff at the reception are nice and helpful especially Ron. I had a problem with my room with plumbing but it was sorted quickly and I got a better room for the trouble. I would say the hotel is...

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Helpful?
Thank castel2747
00gc, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for staying with us and for providing us your feedback. We are glad our location was convenient for your business visit and you were very pleased with our front desk staff especially, Ron. We value your patronage and look forward to welcoming you back soon. Markos A Rivas General Manager

Toledo, Ohio
Reviewed 10 February 2017 via mobile

We used there park and fly when we traveled to Switzerland. Pick up and drop off at airport went very well. Traffic in Miami is difficult at best. Hotel was nice and bed very comfortable. It seems very busy as it is close to airport. We usually stay where a breakfast is provided but not the case here. Since our...

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Helpful?
1Thank 586haroldk
00gc, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for choosing to stay at the Holiday Inn Miami-International Airport during your travels. We are glad our “Park n Fly package” was perfect for your needs and you were pleased with our comfortable facilities. Although we do not serve complimentary breakfast, our on-site restaurant El Mirador serves delicious choices for breakfast. We appreciate your business and look forward...

Plattsmouth, Nebraska
Reviewed 19 January 2017

We were on our way to the Caribbean and had a 10 hour lay over. We decided to catch some sleep and a meal. We reserved the HI at MIA. Upon collecting our bags I called the hotel about the shuttle. It was on it way...good timing on our part. The shuttle picked up others and was full by the...

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1Thank Dpekms
00gC, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for being our guest and for providing your valuable feedback. It’s a pleasure knowing you loved our proximity to the airport, the service provided by our well-trained staff and had a great night’s sleep in our comfy bed. Thanks again for mentioning that you had a wonderful time in our bar and found us to be a reasonable...

Geneva, Switzerland
Reviewed 6 January 2017 via mobile

My flight was cancelled and I was taken here. In spite of dealing with a lot of people they dealt with everyone courteously and helpfully. Ronald was especially good and got me a late check out. Room is great bed comfortable and nice pool. Didn't have breakfast but it was included.

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Helpful?
1Thank swissladybird
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you for staying with Holiday Inn Miami International Airport. We strive to make every guest feel as comfortable as possible while away from home, so I'm glad we accomplished this for you. I am pleased you were happy with your room and enjoyed all aspects of our hotel. Thanks for appreciating Ronald for his efforts; he will be delighted...

Reviewed 4 January 2017 via mobile

I had to stop over because my flight was canceled with American Airlines. Though I was upset with my flight, the chauffeur to the hotel was quite comfy, assisted with my bags and brought them in to the front desk. The clerk at front desk was very polite, ensured I had all the information I needed. It was okay 👌🏾

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Helpful?
Thank Sancia G
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

Thank you so much for writing a review about your stay. We are happy to read you loved the service provided by our shuttle driver and one of our front desk associates. I will certainly let them know you were impressed with their customer service. I'm glad you had such an overall enjoyable visit, and we hope to see you...

Reviewed 3 January 2017 via mobile

Our 2016 and 2017 January 1st were exactly the same, Miami airport put us up at the Holiday Inn instead of on our scheduled planes. The staff were very friendly, at check in and in the restaurant on premise. The shuttle is PROMPT, we watched some poor guy be left at 5:01am. Bus driver saw him, he just didn't care....

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Helpful?
Thank Christine W
ManagerX1, Manager at Holiday Inn Miami International Airport, responded to this review

It was our pleasure to have you as our guest at the Holiday Inn Miami-International Airport once again. We are happy to note that your stay with us was a comfortable one and the friendly service from our staff met your expectations. We value your observation. Thank you for being our guest, we would love to be of your service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The signs of change are everywhere at the Holiday Inn Miami International Airport hotel. From our iconic signs to our genuine service, from our lobbies to our linens, you'll see the difference the moment you arrive. We invite you to come see for your self, the newly re-launched Holiday Inn. ... more   less 

Additional Information about Holiday Inn Miami International Airport

Address: 1111 South Royal Poinciana Boulevard, Miami Springs, FL 33166
Region: United States > Florida > Miami Springs
Price Range: RM532 - RM935 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Miami International Airport 3*
Number of rooms: 219
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Also Known As:
Holiday Inn Miami International Airport Hotel Miami Springs
Miami Springs Holiday Inn
Holiday Inn Miami Springs
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Miami International Airport staff and other travellers.
16 questions
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1 month ago
Virginia Beach, Virginia

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Questions? Get answers from Holiday Inn Miami International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for an over night stay not necessary for a holiday”
 of 5 bubbles morrisMaidenhead, 13 Mar 2017 | Read review
“Hotel is situated at NE corner of Miami Airport”
 of 5 bubbles davidwJ5194AW, 14 Nov 2016 | Read review
“get a room with a newer A/C unit in it for less noise”
 of 5 bubbles LDR7, 13 Oct 2016 | Read review
“The bar on floor 9 has a great view to airport. Mr Austin is an excellent barman.”
 of 5 bubbles pelorrucho38, 10 Oct 2016 | Read review
“last resort only”
 of 5 bubbles fredgold2g, 28 Aug 2016 | Read review
5 of 5