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Hilton Naples

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#11 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
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1,489 Reviews from our TripAdvisor Community

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Showing 1,326: English reviews
Reviewed 3 days ago NEW

EXCELLENT HILTON NAPLES Is the perfect place for a wedding and rehearsal Every detail is perfection Shannon and the entire staff went far and beyond to make us comfortable and fulfill our every request If you are looking for a wedding venue please make Hilton Naples your destination WE CANNOT SAY THANK YOU ENOUGH TO THE ENTIRE STAFF WE WERE...

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Helpful?
1Thank S1117ELdianah
West PalmBeach, Florida
Reviewed 4 days ago NEW

We were right in the heart of things. Easy access to shopping areas and restaurants. We got excellent suggestions and ate where the locals dine, some within walking distance. Everything was decorated for Xmas.

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Helpful?
Thank 663susiep
Reviewed 5 days ago NEWvia mobile

Hotel was in great shape, Location was great, could walk to beach or take shuttle down. The Shula steakhouse in the hotel was Excellent for dinner and breakfast. Great Bar area. Good fitness center and pool area. Executive floor lounge was a little on small side, good snacks and drink. All the hotel staff were very customer driven.

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Helpful?
Thank Ronald C
Fort Lauderdale, Florida
Reviewed 1 week ago NEW

Walls are paper thin. Staff seems to be hanging out side my room for the entirety of my stay, making noise like construction site and talking loudly. I place the do not disturb bc I want to sleep in yet I get startled half to death by a maid barging over and trying to enter the room in the morning,...

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Helpful?
Thank E4856XVfrancescar
Chase P, Guest Relations Manager at Hilton Naples, responded to this review

Thank you,E4856XVfrancescar, for taking the time to share your feedback. We are so sorry for the challenges that you encountered. I can assure you that we strive to make the guest feel cared for, valued and respected. Your feedback will help us deliver the brand promise. Our rooms do provide Coffeemakers with complimentary coffee and tea. Thank you again for...

Chichester, United Kingdom
Reviewed 1 week ago

It's a Hilton so you expect a certain standard and this hotel certainly delivers, excellent staff, nice rooms, good pool plus shuttle to the beach. Great restaurant on site, but man more within a few minutes.

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Helpful?
Thank Howard O
Winter Park, United States
Reviewed 1 week ago

The Hilton in Naples offers many things to their guests. Great service, no resort fee, free valet, Shula's is a very good restaurant with a outstanding bar and staff. The location is in the middle of Naples and convienent to everything. Within steps are the Waterside Shops. T

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Helpful?
Thank Craig D
Reviewed 2 weeks ago via mobile

This is our second stay at this hotel in less than 3 years. Naples is beautiful. The hotel is quite a distance from the beach. You can walk to to the beach parking lot in about 15 minutes or take the hotel shuttle. The shuttle only runs about 3 times on weekdays and a bit more often on weekends. From...

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Thank Kristine K
Reviewed 2 weeks ago via mobile

This was the first time we have visited Naples. Choosing a Hilton gave us the comfort knowing we should get quality. We were not disappointed, we used the hotel primarily as a base but what we experienced was great. We had breakfast every morning and the team were warm and welcoming and engaged with the kids. The food was of...

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Helpful?
Thank Kevin C
Hampshire
Reviewed 2 weeks ago

The hotel is very good and the staff are all excellent - helpful and attentive. And the beach package (chair, towel and water) is a really good idea. However, there are some negatives, which, if I hadn't stayed using Hilton points, would have made this review harsher. Firstly, the hotel is one of the few around with function facilities so...

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Helpful?
Thank dk011
Salem, South Carolina
Reviewed 2 weeks ago

Great family wedding trip to Naples Florida. Wonderful access to beach. Had good food delivered pool side. The rooms were clean and the staff friendly. I especially enjoyed the shuttle service to the beach and access to bikes at no cost.

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Helpful?
Thank thomascF5166WT
Chase P, Guest Relations Manager at Hilton Naples, responded to this review

thomascF5166WT, Terrific to hear you had such a wonderful time. Our guest service team feels a sense of pride when we are able to go above and beyond your expectations. The entire team would like to thank you for choosing the Hilton Naples. We look forward to welcoming you in the not too distant future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 

Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Price Range: RM674 - RM1,654 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Orbitz, HotelsforEveryone, Cancelon, Travelocity, Hotels.com, Booking.com and Jetsetter so you can book your Hilton Naples reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida
Hotel Style:
#8 Business Hotel in Naples
#8 Luxury Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Naples staff and other travellers.
20 questions
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Questions? Get answers from Hilton Naples staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th Floor is the best”
 of 5 bubbles 624martina, 13 Nov 2016 | Read review
“stay somewhere else! Actually the rooms were fine, it was the staff and the dining facilities that let it down”
 of 5 bubbles nic353, 8 Nov 2016 | Read review
“Room 259 or 261 have pool view balconies”
 of 5 bubbles pncwils, 3 Oct 2016 | Read review
“Higher floor end of hallway.”
 of 5 bubbles 213AnthonyM, 11 Sep 2016 | Read review
“all rooms should be fairly quiet where it is located”
 of 5 bubbles 130matthewp, 8 Sep 2016 | Read review
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