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Hilton Naples

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#11 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
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Hilton Naples
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1,484 Reviews from our TripAdvisor Community

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Showing 1,322: English reviews
Chichester, United Kingdom
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 days ago NEW

It's a Hilton so you expect a certain standard and this hotel certainly delivers, excellent staff, nice rooms, good pool plus shuttle to the beach. Great restaurant on site, but man more within a few minutes.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Howard O
Winter Park, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

The Hilton in Naples offers many things to their guests. Great service, no resort fee, free valet, Shula's is a very good restaurant with a outstanding bar and staff. The location is in the middle of Naples and convienent to everything. Within steps are the Waterside Shops. T

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Craig D
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago NEW via mobile

This is our second stay at this hotel in less than 3 years. Naples is beautiful. The hotel is quite a distance from the beach. You can walk to to the beach parking lot in about 15 minutes or take the hotel shuttle. The shuttle only runs about 3 times on weekdays and a bit more often on weekends. From... More 

Helpful?
Thank Kristine K
Level Contributor
6 reviews
Reviewed 1 week ago via mobile

This was the first time we have visited Naples. Choosing a Hilton gave us the comfort knowing we should get quality. We were not disappointed, we used the hotel primarily as a base but what we experienced was great. We had breakfast every morning and the team were warm and welcoming and engaged with the kids. The food was of... More 

Helpful?
Thank Kevin C
Hampshire
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 1 week ago

The hotel is very good and the staff are all excellent - helpful and attentive. And the beach package (chair, towel and water) is a really good idea. However, there are some negatives, which, if I hadn't stayed using Hilton points, would have made this review harsher. Firstly, the hotel is one of the few around with function facilities so... More 

Helpful?
Thank dk011
Salem, South Carolina
1 review
Reviewed 1 week ago

Great family wedding trip to Naples Florida. Wonderful access to beach. Had good food delivered pool side. The rooms were clean and the staff friendly. I especially enjoyed the shuttle service to the beach and access to bikes at no cost.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank thomascF5166WT
Chase P, Guest Relations Manager at Hilton Naples, responded to this review

thomascF5166WT, Terrific to hear you had such a wonderful time. Our guest service team feels a sense of pride when we are able to go above and beyond your expectations. The entire team would like to thank you for choosing the Hilton Naples. We look forward to welcoming you in the not too distant future. More 

Warwickshire, United Kingdom
Level Contributor
5 reviews
Reviewed 1 week ago

We spent 7 nights here at the beginning of November and really enjoyed it. This is a fabulous hotel in a good location on the Tamiami trail. Staff very friendly and efficient. The room we had was of a good size and kept very clean. We had complimentary water every day. Great courtesy shuttle to Clam Pass beach and they... More 

Helpful?
Thank NetnEric
Chase P, Guest Relations Manager at Hilton Naples, responded to this review

NetnEric, Our guest service team would like to give you a big"HIGH FIVE" for the great 5 Star review. I do see you had a bump in the road during your stay. I will inform the GM of Shula's in order to improve future experiences. Our business depends on our ability to meet or exceed your expectations. We value your... More 

Chicago, United States
2 reviews
Reviewed 2 weeks ago

Great Hotel. Enjoyed the room, restaurant, and work out room. Very good for my business stay while in town. Was able to conduct my business, visit family, and play some golf! Very accessible and not too fare from everything.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank R Gregory H
Chase P, Guest Relations Manager at Hilton Naples, responded to this review

Thank you, R Gregory H, for your "Awesome" review! Simply a joy to hear such wonderful comments. Your positive feedback will be shared with our amazing guest service team. Thank you for choosing the Hilton Naples. Hope that the Hilton Naples will be your choice each time you return to the area. More 

Charlotte, North Carolina
Level Contributor
3 reviews
Reviewed 2 weeks ago

I had a very pleasant stay recently that started at check in. All of the staff (parking, front desk) were extremely friendly & helpful; I was in my room within a couple of minutes of arriving. Room was very comfortable, particularly the bed. Great shower, water pressure, towels and my room had a fresh scent, not artificial, just fresh. While... More 

Helpful?
Thank Lesdcog
Chase P, Guest Relations Manager at Hilton Naples, responded to this review

Dear Lesdcog, The entire Team would like to thank you for choosing the Hilton Naples. Very Thrilled to hear we were able to exceed you expectations. We are passionate about delivering exceptional guest experiences. We look forward to welcoming you back to our hotel in the not too distant future. More 

New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

This hotel catered more to the business traveler and not if you are on vacation. They also seem to have many business functions and there were 2 weddings during our stay. Parts of the pool area were off limits to the guests during the weddings. They stated that the hotel is only a half a mile from the beach but... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank MamaSing21
Chase P, Guest Relations Manager at Hilton Naples, responded to this review

MamaSing21, We are passionate about delivering exceptional guest experiences. We failed to meet not only your expectations of quality service, but ours as well. Please accept my sincere apology for your recent experience. "This hotel catered more to the business traveler and not if you are on vacation." Not a vacation Hotel o The Hilton Naples offers the following COMPLIMENTARY... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 

Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Price Range: RM661 - RM1,612 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Cancelon, Orbitz, Expedia, Travelocity, HotelsforEveryone, Booking.com, Hotels.com, Odigeo and Jetsetter so you can book your Hilton Naples reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida
Hotel Style:
#8 Luxury Hotel in Naples
#8 Business Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Naples staff and other travellers.
20 questions
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Questions? Get answers from Hilton Naples staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th Floor is the best”
 of 5 bubbles 624martina, 13 Nov 2016 | Read review
“stay somewhere else! Actually the rooms were fine, it was the staff and the dining facilities that let it down”
 of 5 bubbles nic353, 8 Nov 2016 | Read review
“Room 259 or 261 have pool view balconies”
 of 5 bubbles pncwils, 3 Oct 2016 | Read review
“Higher floor end of hallway.”
 of 5 bubbles 213AnthonyM, 11 Sep 2016 | Read review
“all rooms should be fairly quiet where it is located”
 of 5 bubbles 130matthewp, 8 Sep 2016 | Read review
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