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BEST WESTERN Naples Plaza Hotel

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503 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Baytown, Texas, USA
Reviewed 5 days ago NEW

The area is very upscale and quiet. As stated in several other reviews the remodeling has lifted this stay to a higher level of enjoyment.I have stayed in BW Plus and Premium that didn't stand up to the experience we had staying here. The rooms are overly comfortable staying for three days. We felt at home not in a motel...

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Helpful?
Thank larryb147
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review

Thank you so much for taking the time to leave a review about your stay at the Best Western Naples Plaza. We recently went through a renovation and glad you enjoyed the accommodations. We greatly appreciate the comments about William and Greg. If you ever need anything in the future , please feel free to contact us right away. Safe...

Baytown, Texas, USA
Reviewed 5 days ago NEW

This is next to the BEST BW I have stayed at in my traveling life... For the price it is on top... I have stayed at BW Plus units that would not measure up to this level of comfort and relaxation experience. This BW was the cherry on top of our trip to Florida from Texas.

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Helpful?
Thank larryb147
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review

Thank you so much for taking the time to leave a review about your stay at the Best Western Naples Plaza. We did just finish up a renovation here at the property and glad you enjoyed our accommodations. We hope to see you again in the near future. Safe Travels, Christian Hernandez Front Office Manager Best Western Naples Plaza

Saint-Laurent du Var
Reviewed 1 week ago

When you enter the Naples Plaza, you are already feeling the nice and friendly atmosphere of the fancy Naples resorts. This hotel has been renovated and we enjoyed the perfect accommodation of brand new facilities carefully designed by Greg NICHOLS, the cheerful General Manager. From a practical point of view: nice and cozy guest rooms, wireless high-speed internet everywhere, safe...

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Helpful?
Thank Auragata
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review

Thank you so much for taking the time to leave a review about your stay with us. We greatly enjoy reading the comments and sharing them with our staff so that way may offer the best possible experience. We have just finished the renovation and love them, they are great! We hope to see you again soon! Safe travels, Christian...

Reviewed 1 week ago via mobile

Room was clean and relatively quiet. Didn't eat breakfast so can't comment on that. Seems a little expensive for what you get - very basic. Tiny soap, 3 tiny pillows on a king sized bed (weird), thin towels, badly designed outlets make it hard to use phone charger by the bed.

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Helpful?
Thank Amy S
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review

We are so sorry we fell short in providing you with the best experience possible while visiting our property. We dont find it fine that we werent able to meet your expectations. We will be sharing your comments with our staff and use it as a tool to better ourselves and the property. Please give me a call at your...

Des Moines, United States
Reviewed 1 week ago

Remodel hotel has appearance of an upscale facility. Amenities all in working order and convenient. Enjoyed the balcony and the beautiful weather that came with it. The breakfast was well present with lots of choice and tasty.

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Helpful?
Thank Veryl K
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review

Thank you so much for taking the time to leave a review about your stay at the Best Western Naples Plaza. We are glad you enjoyed our new renovation we just completed in Aug. 2016. Our rooms do come with balconies except for a limited a few. We have improved are breakfast and still look for feedback to improve other...

Bradenton, United States
Reviewed 1 week ago

Staff here very helpful, also nice rooms with great beds. Nice breakfast and great location. when we have any problems or needed the room cleaned extra, the staff always tries to make it happen. also staff was great during recent hurricane while they were booked full and still took great care of us

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Helpful?
Thank michaelfI7053JD
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review

Thank you so much for taking the time to leave a review about your stay at the Best Western Naples Plaza. We hold customer satisfaction to the highest regard and am joyed to here we were able to accommodate you so well. If you ever need any assistance in the future, please dont hesitate to contact us right away. Safe...

Salisbury, Maryland
Reviewed 2 weeks ago

We were racing approx. half hour away. This was well worth the stay. The breakfast was a little off a couple days but still not bad. If in the area this will be my stay again. Nice pool outside the room and close to many places for dinner.

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Helpful?
Thank Frank L
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review

Thank you so much for taking the time to leave a review. We apologize about the breakfast, I will definitely share your comments with the General Manager. We hope to see you again very soon and look forward to being your host while visiting Naples. Safe travels, Christian Hernandez Front Office Manager Best Western Naples Plaza

Naples, United States
Reviewed 2 weeks ago

Check in was fast & easy, room was stocked & clean, bed very comfortable. We completely enjoyed our stay & will definitely be back. Affordable & friendly. Staff at breakfast was very courteous & helpful. Our room was right across from lake & in view of pool. Very nice. Highly recommend!

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Helpful?
Thank 295nicholasd
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review

Thank you so much for sharing your experience with us. We are glad we were able to accommodate you and satisfy you while traveling. If there is ever anything that we can assist you with, please do not hesitate to call. Safe travels, Christian Hernandez Front Office Manager Best Western Naples Plaza

Lake City, Florida
Reviewed 3 weeks ago

It was fortunate that we had printed out our hotel conformation and brought it with us because the hotel's front desk was unaware of our reservation! The front desk individual commented that they had problems with a new system (glitch). The room was very nice and the morning breakfast was great. The breakfast staff were outstanding! PS: I have noticed...

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Helpful?
Thank recoveryteach2
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review

We apologize about the issue with your reservation and can assure you that its a recurring problem here at the Best Western Naples Plaza. We appreciate your comment and am glad to hear that even though we had the reservation problem, we were still able to accommodate you. Thank you so much for taking the time to leave a review...

Boynton Beach, United States
Reviewed 4 weeks ago

The hotel was very well kept. The room was large, well-appointed and extremely clean. The facilities were more than adequate. Although we did not use the fitness center, we did check it out and found it to have nice equipment. The pool area was large and well kept. We enjoyed two nice breakfasts in a very large breakfast area. Also,...

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Helpful?
Thank Eileen S
Best_WesternNP, Front Office Manager at BEST WESTERN Naples Plaza Hotel, responded to this review

Thank you so much for taking the time to leave a review. We greatly appreciate your comments and am glad you enjoyed your stay. If there is ever anything we can assist with in the future, please don't hesitate to call us. Safe travels, Christian Hernandez Front Office Manager Best Western Naples Plaza

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN Naples Plaza Hotel

Address: 6400 Dudley Dr, Naples, FL 34105-3849 (Formerly Naples Plaza Hotel)
Region: United States > Florida > Southwest Gulf Coast > Naples
Price Range: RM471 - RM853 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Naples Plaza Hotel 2.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
BEST WESTERN Naples Plaza Hotel Florida
Naples Best Western
Hotel Style:
#28 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Naples Plaza Hotel staff and other travellers.
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Naples, Florida
1 month ago

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Questions? Get answers from BEST WESTERN Naples Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms have direct outside access to parking area”
 of 5 bubbles larryb147, 1 Dec 2016 | Read review
“Great breakfast and the rooms were large”
 of 5 bubbles recoveryteach2, 9 Nov 2016 | Read review
“Room 426 was a great room.”
 of 5 bubbles Trip-Review01, 29 Oct 2016 | Read review
“If you want quiet ask for a top level floor over looking the parking lot and not the pool”
 of 5 bubbles vipguestv, 11 Sep 2016 | Read review
“We chose a high floor room...”
 of 5 bubbles tupgirl88, 31 May 2016 | Read review
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