The hotel looks great on the websites, but once you get there everything just proves to be a big let down. Let's start with the elevator... It moves so slow and loud that i felt like i was in a horror movie waiting on the...More
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Stayed overnight on a Saturday. Front desk people were friendly. Had 2 rooms for 6 people. Both rooms were clean, bed was comfortable (queen size) WiFi worked well. Free breakfast in the morning had a good selection (make your own waffles, eggs and sausage, cereal,...More
Dear indianaresident400, Thank you so much for your compliments to our breakfast options and service. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience as a...More
The people at this hotel really care about the guest and their experience. When I arrived I was treated by one of the housekeeping staff that was so eager to make sure we were comfortable and pleased with our room. Very clean and well run...More
Dear Brawney22, Thank you for taking the time to tell us how our staff efforts to provide a comfortable experience have been successful. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the...More
First the rug seemed wet, the room was dirty, the bed had stains, the whole place smelled musty and yucky, the pool was dirty, and worst of all after walking on the carpet my feet burned. The place is right off the highway and there...More
Dear Denise A, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. I assure you that we have the highest standards of cleanliness and that your comments are...More
"Request a high floor to help reduce overhead noise. Even though there was none available, hotel was very..."
"Second floor room gives you a choice of taking the stairs or elevator."