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All reviewsevening receptionfull kitchenbasketball courtputting greensmall kitchenpull out couchbreakfast and dinnergreat hotelan extended stayliving roomquiet locationshopping and restaurantscomplimentary breakfasthotel is locatedhot tubhome away from homegreat stay
We stayed at Homewood Suites in Ocala on the road to Disney World. We arrived very late and left very early, actually were only there for about five hours. The room was spacious and clean. I called ahead to let them know about our late...More
This stay was picked for us, since we were attending a planned event. The hotel is close to many stores, restaurants, bars, the hospital and the interstate.
Our group had over twenty rooms with adults and children for the weekend.
The hotel was great for...More
Thank Tina S
Response from Renee S, Manager at Homewood Suites Ocala at Heath BrookResponded 27 October 2017
Dear Tina S
We thank you for staying with us and for your detail description of our hotel and amenities. We are happy to hear that you enjoyed your stay and was able to partake in what we have to offer. We look...More
The room was satisfactory but the lack of housekeeping services one day was not. And there was no follow up to a complaint about that. Complimentary breakfast was fine with friendly kitchen staff. Internet service was spotty.More
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Response from Renee S, Manager at Homewood Suites Ocala at Heath BrookResponded 1 week ago
Please except our apologies. We are working with the Housekeeping staff so this will not happen again in the future.
We thank you for your review and I will definitely share your thoughts with the staff as a additional training tool to continue...More
We have stayed at this HS a number of times and we’ll be back. It is in a very quiet location, far enough away from I-75 plus far enough back from SW College (the main road) that there is no traffic noise, regardless of where...More
I will first agree with another reviewer the place needs a face lift. The rooms are very dark and the wall paper is a hundred years old. Carpet is in rough shape and needs a deep clean, but I do not blame maid service. The...More
Response from Renee S, General Manager at Homewood Suites Ocala at Heath BrookResponded 4 weeks ago
Thank you for your insight and we sincerely appreciate your feedback. I will definitely share your review with the Housekeeper that took care of your suite. As for the carpet I'm a bit surprise to hear this because all the guest suites have...More