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WoodSpring Suites

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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Aventura
Reviewed 11 October 2016

This is a basic no frills establishment. You pay for your internet, linen changes, housekeeping (provided free every other week), and as long as you know this going in all is good. The staff is very friendly and helpful. The rooms are really efficiencies, with a full kitchen. The beds were actually quite comfortable. There is a huge laundry on...

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Helpful?
Thank Robert G
Heather L, Guest Relations Manager at WoodSpring Suites, responded to this review

The WoodSpring Suites team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!

Reviewed 13 September 2016

Good rates and value and the place is very clean and quiet. Great for extended stay situations. However, they advertise Wifi- which you pay 10-20 bucks a week for depending on the speed you want, they have a kitchen stove, microwave, fridge, and freezer- but no silverware, plates, cups, or anything at all. They sell dish and cookware packs but...

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Helpful?
Thank S. J. C
Heather L, Guest Relations Manager at WoodSpring Suites, responded to this review

We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another...

India
Reviewed 24 July 2016

We stayed here for about a month when we sold our home in Florida....the room was fine and so was the service......we stayed in a none smoking room ...the hotel is in a great location close to shops and restaurants..

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Helpful?
Thank calypsobob2015
Heather L, Guest Relations Manager at WoodSpring Suites, responded to this review

We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.

Florida
Reviewed 24 July 2016

I stayed here when I sold my home for just about a month before going on my extended travels....I found the room to be clean and my stay was without incident ....the noise outside sometimes can be a bit loud but all in all my stay was fine.

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Helpful?
Thank ADVENTURES47
Heather L, Guest Relations Manager at WoodSpring Suites, responded to this review

Thank you for taking the time to comment on your recent stay at Value Place. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed the rest of your stay.

Reviewed 1 May 2016 via mobile

I came to ocala for a week long visit we picked this hotel because it seems like a good deal the first night I noticed a couple bugs didn't think anything of it friend says oh there's cockroaches in Florida it happems. So we stayed in the room but by the 2nd night we woke up to them all over...

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Helpful?
Thank Tiffany B
Heather L, Guest Relations Manager at WoodSpring Suites, responded to this review

We extend our sincerest apologies. We strive to ensure every guest stay is satisfying. We take your feedback to heart and would like to connect with you for more details. Would you please email ContactUs@ValuePlace.com? This will allow us to take the appropriate measures to address the issue promptly.

Reviewed 14 April 2016 via mobile

I was remodeling homes on business looking for a 30-day stay somewhere Came Upon This Place prices seems legit pictures on internet seems legit ask to see the room the minute we walked past the doors of the front counter it smells like body odor and sausage as soon as the guy open the door we saw the roaches run...

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Helpful?
3Thank Dj M
Heather L, Guest Relations Manager at WoodSpring Suites, responded to this review

We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.

Ocala, Florida
Reviewed 25 March 2016

I first went in to get a tour of this place considering my other horrible experiences with other extended stay Motels/Hotels....I was greeted very kindly by the Host as soon as I entered,she was very friendly and very willing to take the time to show me the rooms and what to expect from my stay there. When I entered the...

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Helpful?
Thank Tammy A
Heather L, Guest Relations Manager at WoodSpring Suites, responded to this review

We are glad Value Place provided you with an enjoyable stay. We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive review and hope to see you back with us again.

Reviewed 26 February 2016 via mobile

absolutely terrible. Filthy stench upon arrival. Vagrants smoking and dealing drugs in the parking lot ALL HOURS of the day. Children running and screaming unless they're asleep. $10/$20 for WiFi per week that is ridiculously slow. Disrespectful staff who could learn a thing or 2 about good customer service. ROACHES ROACHES ROACHES ROACHES....oh and SOME MORE ROACHES. The bathroom was...

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Helpful?
1Thank Sean P
Heather L, Guest Relations Manager at WoodSpring Suites, responded to this review

We apologize for finding insects in the room. The room and the rest of the hotel will continue to be monitored for any infestation problems. Thank you for letting us know where we can improve. We hope you will give us an opportunity to serve you again in the future.

Summerfield, Florida
Reviewed 30 January 2016

My wife and I were hoping to stay there for about 3 weeks starting 12/28/2015. They put us in the 3rd floor. That first night we found small roaches coming out of the wall behind the nightstand. We complained and because there was no other room available they decided to fumigate. Day 2, the elevator broke and as seniors we...

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Helpful?
2Thank Nestor M
Heather L, Guest Relations Manager at WoodSpring Suites, responded to this review

We apologize for failing to provide you with a wonderful stay. We will be utilizing your feed back to work towards improving our location. Our goal is to provide our guest with an exceptional stay but it seems we have come up short. Thank you for your feedback and we wish you well on your future travels.

Reviewed 5 January 2016

There were roaches, Top floor isn't good for families with small children, They charge for every little extra thing. You have people outside in the open smoking weed by the doors. Rooms were not very clean. There was trash under the beds. They advertise that there are dishes in the room which there are not any at all and they...

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Helpful?
3Thank Jacquelynn S
Heather L, Guest Relations Manager at WoodSpring Suites, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case. We wish you the best in your future travels.

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
WoodSpring Suites Ocala (formerly Value Place Silver Springs) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more   less 

Additional Information about WoodSpring Suites

Address: 4120 E Silver Springs Blvd, Silver Springs Blvd. & 36th Ave., Ocala, FL 34470-5004 (Formerly Value Place Silver Springs)
Region: United States > Florida > Central Florida > Ocala
Price Range: RM196 - RM365 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites 2.5*
Number of rooms: 121
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Also Known As:
Value Place Silver Springs Hotel Ocala
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Questions & Answers

Questions? Get answers from WoodSpring Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the type of rooms carefully as there are different bed arrangements- we ended up getting the wrong one.”
 of 5 bubbles 437sjc, 12 Sep 2016 | Read review
“Top floor was OK but not clean and smelled bad.”
 of 5 bubbles oleyc2014, 31 Oct 2014 | Read review
“there is no restaurant or swimming pool”
 of 5 bubbles 469jeffc469, 15 Jun 2013 | Read review
“down the street”
 of 5 bubbles 516franks, 8 Mar 2013 | Read review
“If at all possible; stay on the top floor to reduce the interior and exterier traffic noise.”
 of 5 bubbles jackb332, 31 Dec 2012 | Read review
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