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Hilton Ocala

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#3 of 35 Hotels in Ocala
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Hilton Ocala
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1,531 Reviews from our TripAdvisor Community

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Showing 1,519: English reviews
Fort Myers
Reviewed 25 July 2016 via mobile

We are Hilton loyal if there is one in the area. This hotel had many of the Hilton experiences...it was obvious that it is a bit dated...but it hit our standards. Clean room, good bed, never heard neighbors and pleasant staff. Pool loungers should be replaced for something more comfortable and not so worn. It was in a good location...

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Helpful?
1Thank Kristina959977
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review and comments. We apprecaite your feedback and look forward to sharing our plans for a complete refresh of our hotel and pool deck beginning this fall. We hope to see you again soon.

Reviewed 24 July 2016 via mobile

Just had a wonderful brunch at the Ocalla Hilton. Sally was our server and we had excellent service. She was friendly and attentive, the food was excellent and I can't say enough about the pleasure of having brunch here. My husband and I always enjoy coming here

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Helpful?
1Thank Mary E
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review and comments about our Sunday Brunch in Arthur's bistro. Happy to hear that we once again exceeded your expectations and I will be happy to pass your comments on to Sally. We look forward to seeing you again.

Reviewed 24 July 2016 via mobile

I've seen reviews saying needs updating, etc! Our experience was wonderful! Beautiful room, pool area, lobby, restaurant and everything was very clean! We stayed three nights and wish we could have stayed longer! Our room was great! The staff was wonderful! Thank you for the wonderful hospitality!

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Helpful?
1Thank Krista M
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your stellar review. We truly appreciate your feedback and we do look forward to being of service when your travles bring you back to the Ocala area.

Reviewed 24 July 2016 via mobile

After a quick trip into Ocala to see family, Arthur's served up the perfect brunch to get me back on the road! Jeremy was very informative about the Hilton property and events happening around Ocala. Sadly it's back home to reality! See you next time Hilton Ocala!

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Helpful?
1Thank Scott R
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your fabulous review of our F&B operations in Arthur's Bistro. Wonderful to hear that you enjoyed our brunch and that Jeremy went above and beyond to create a memorable experience for you. We look forward to being of service when you return to the Ocala area.

NJ
Reviewed 23 July 2016

Three of us went to Ocala Hilton for dinner. We sat in the lounge and waited and waited. Finally, I went to the Starting Gate bar and asked the bartender to send a server to our table as we wanted to eat and drink. After 15 minutes, a waiter appeared. While we were sitting, there were many flies annoying us....

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Helpful?
Thank G_J_Travelers_2010
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review and feedback. Your experience is not reflective of our ongoing F&B service standards and we do apologize for the inconvenience. We did have Artnur's Bistro closed during your visit and we appreciate that you chose to experience our Starting Gate Lounge. We hope to have the opportunity to be of service in the future.

Reviewed 23 July 2016 via mobile

Room was clean and spacious. However, I do agree with several other comments, the room had a musty smell and just felt damp. Even the bedding felt wet. I don't know if it was the humidity or what, but the air didn't seem to help it. Pool was nice. Hot tub filled with little kids. No exhaust fan in bathroom....

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Thank lmr0114
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review and we appreciate your feedback. It has been unseasonably hot here in Ocala and we did have a chiller challenge which did impact AC to our rooms. This has been rectified and our guest rooms are operating at perfect capacity. We do look forward to having an opportunity to service you in the future.

Naples, Florida, USA
Reviewed 23 July 2016

This hotel desperately needs updating. It is convenient to I75 but was not clean. We will not be staying here again unless they completely update it. The a/c didn't work. It was freezing the in hallways and sweltering in the room. The sheets were rough. The carpets were not clean. It served the purpose for us to stop somewhere on...

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1Thank FLA1026
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review. We will begin a renovation of our rooms in October and we look forward to sharing this with you in the future. We did have an isolated challenge with our chiller during your stay impacting AC to our rooms but this has been rectified. We look forward to being of service in the future.

Ocala, Florida
Reviewed 20 July 2016

Received a warm welcome at check in. Establishment atmosphere was inviting. Housekeeping did a superb job keeping rooms and public areas fresh and clean. I also intended a special event at the hotel and the staff was amazing as well.

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Thank traveler19723
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review and comments about our hotel and our amazing staff. We look forward to being of service in the near future and hope to see you again soon.

Live Oak, United States
Reviewed 20 July 2016

Full restaurant, bar and business bar area on upper floor. Nice place for banquets or meetings. Would be nice to take a horse drawn carriage ride but be sure that you check which night(s) that is done. Easy access on/off I-75.

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Thank Melissa C
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for your review. We do carriage rides with Buddy, our resident Clydesdale Horse, every Sunday. If you are in town please stop by and Buddy will be happy to take you for a tour around our property.

Menomonie, Wisconsin
Reviewed 20 July 2016

Our family was in town for a wedding and drove through the night from WI. Front desk was nice enough to allow early check-in, great front desk recommendations of Rainbow & Silver Spring State Parks, Breakfast buffet was good with great service from Teresa. Very clean and very comfortable.

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Helpful?
Thank John S
HiltonOcalaGM, General Manager at Hilton Ocala, responded to this review

Thank-you for discovering our hotel and for your stellar review of our hotel and services. I will be happy to share your comments with Teresa and we look forward to being of service in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Ocala is truely a "Piece of Paradise in the Heart of Horse Country." Located just off I-75 at SR200 you will find the area's most popular restaurants within walking or a short drive distance from the hotel. At the Hilton Ocala, you will find every comfort of home or office. Each room features comfortable, plush bedding, ample work-desk space, modern decor, and more. Our 8th & 9th VIP floors include access to our 9th floor VIP lounge with morning continental breakfast, evening appetizers, drink specials, and more.When it's time to relax, induldge in our large outdoor heated pool or whirlpool, or just relax on our enormous pool deck. If a little exercise is part of your day, take a jog outback in the glade and visit Buddy, our resident Clydesdale horse, and enjoy our outdoor fitness stations or workout in our well-equipped in door fitness center.The Starting Gate lobby bar is perfect for a cool beverage, dinner, or late night snack. Arthur's Restaurant is on of Ocala's most popular dining destinations open for Breakfast, lunch, dinner, and Sunday Brunch. ... more   less 

Additional Information about Hilton Ocala

Address: 3600 SW 36th Ave, Ocala, FL 34474-4474
Region: United States > Florida > Central Florida > Ocala
Price Range: RM489 - RM769 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Ocala 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Ocala Hotel Ocala
Hilton Hotel Ocala
Ocala Hilton Hotel
Hotel Style:
#1 Green Hotel in Ocala
#3 Business Hotel in Ocala
#5 Romantic Hotel in Ocala
#5 Family Hotel in Ocala
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Ocala staff and other travellers.
3 questions
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Questions? Get answers from Hilton Ocala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Views would be to ask for anything over looking pool or pastures, Really pretty.”
 of 5 bubbles 153deedees, 30 Nov 2016 | Read review
“executive floor is the best!”
 of 5 bubbles dina357, 30 Nov 2016 | Read review
“8th floor. Quiet. Large. Comfortable bed.”
 of 5 bubbles aliwat846, 13 Nov 2016 | Read review
“Rooms are old and smelly”
 of 5 bubbles 278marcyf, 27 Oct 2016 | Read review
“pick another hotel”
 of 5 bubbles JuleeK11, 14 Oct 2016 | Read review
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