Borneo Natural Sukau Bilit Resort
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Lot 1 Kampung Bilit, Kota Kinabatangan 90200 Malaysia
Lowest prices for your stay
US$229
Free cancellation until 24/07/21
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Dining (29)
Room & Suite (19)
About
#3 of 7 B&Bs / Inns in Kota Kinabatangan
Location
Cleanliness
Service
Value
Travellers' Choice
Our passion for the destination led to the construction of the uniquely and authentically styled Borneo Natural Sukau Bilit Resort on the lower Kinabatangan River. The resort is approximately 2.5 hours drive from Sandakan and has the most enviable location. Comprises 15 rooms with each room is hewn and hand-crafted by local tradesman using the Borneo Iron Wood.
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Full view
Property amenities
Free parking
Free breakfast
Entertainment staff
Walking tours
Airport transportation
Baggage storage
Outdoor furniture
Ironing service
Secured parking
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Special diet menus
Wine / champagne
Shuttle bus service
Picnic area
Shared lounge / TV area
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Room features
Air conditioning
Housekeeping
VIP room facilities
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, Chinese, Malay
Location
Full view
208Reviews3Q+A12Room tips
Reviews
Traveller rating
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- 11
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AndyandJackie wrote a review Jun 2020
Waterlooville, United Kingdom153 contributions109 helpful votes
We had the 3 day 2 night River Safari experience. And yes it was a true experience which we loved! Our guide for the river trips and evening walks was "Captain Jack" as he liked to be known as, and was excellent! 6am and 4pm were the river safaris, where we experienced proboscis monkeys, crocodiles and of course the odd orangutan. We were very fortunate and each trip was and adventure. Truly worthwhile experience and a must do in Borneo! The timber cottages were ok, basic but functional. The only down side and why I dropped it a mark was the pillow had not been washed. The pillow cases were fresh and clean, but due to the humidity and everyone sweating all the time, I assume this had gone into the pillow. The smell was very very unplesant. Wifi could have been in the main eating/sitting areas as an improvement, but if it was an escape from it all that you wanted, then this is definitely the place to be. Food was local cuisine and plentiful, and the main area was very atmospheric, but keep an eye out for the local money patrolling and trying to steal any food you may turn your back on. A FANTASTIC experience, thank you!…
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Date of stay: March 2020
Value
Rooms
Service
2 Helpful votes
Helpful
Response from Ken Lye Chua, 業主 at Borneo Natural Sukau Bilit Resort
Responded 28 Sep 2020
Dear AndyandJackie , Warmest Greetings from Borneo Natural Sukau Bilit Resort and thank you for your time sharing your recent experience in Trip Advisor. We are delighted to receive your excellent feedback regarding to our services, amenities, and It is our honor to have you staying in our hotel and with an excellent experience. Please apologize and thank you for letting us know about the unpleasant smell (pillow), we will check and take action immediately and make an improvement. Our team sincerely appreciate your compliments and continue support to their service. We have share with our team your positive feedback in order to encourage them to maintain and improve their excellent service deliver to all our guest. We look forward to welcome you back for another longer stay again to the Borneo Natural Sukau Bilit Resort. Should there be any future assistance required, please feel free to contact us anytime. Kind Regard BNSBR
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Spent two nights here, disconnected from the world, in beautiful timber cottages surrounded by complete nature. The room was spacious and comfortable, as were the beds (although the sheets were disturbed on both beds as if it had been recently slept in but I am hoping it is not the case). The bathroom was humongous. Remember to turn the water heater on prior to showering. A hairdryer can be borrowed from reception. A couple of the wooden clothes hangers were mouldy (probably due to the climate); I would suggest switching to plastic to circumvent this in future. The room remains quite cool without the air con. However, you can't keep the fan on without the lights. Wifi is provided but for 2 hours only each day - it's enough to message your love ones and send an email or two but otherwise, don't think about Facebook or YouTube. Even checking websites are a hassle. Stick with nature and just unplug. The verandah is a wonderful place to sit and appreciate nature, especially when it's raining. There are also hammocks if that's more to your liking. Meals are pretty standard affairs and will keep you full. Overall, it was a wonderful stay to reconnect with nature and disconnect. Everyone was friendly and the cruises are truly wonderful.…
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Date of stay: March 2020
Value
Rooms
Service
Helpful
Response from chua89, General Manager at Borneo Natural Sukau Bilit Resort
Responded 6 Apr 2020
Dear Ting828, Warmest Greetings from Borneo Natural Sukau Bilit Resort! Thank you for your wonderful review and kind comments! It was a pleasure looking after you and I was delighted to hear just how much you enjoyed our facilities and services impacted your stay to make it an even more memorable experience. Thank you also for highlighting the quality and hospitality that we provide during your stay. We have shared your compliments to the entire team, told them how much you like and enjoyed our resort for their motivation and to keep and maintain the high standard and quality in all aspect include genuine in simplicity. Still haven't enough time for us to provide you more since you have to continue to enjoy another journey. We wish you may give us chance to have a longer time, also we are looking forward to welcome you back again to our resort. Kind regards, BNSBR
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I booked the 3 day, 2 night excursion through an independent operator for a decent price to stay in the dorms. What I did love: great food, 4 river cruises, jungle walks, the animals/birds/insects that I saw, ability to rent rubber boots for a decent price, and the couple hrs allocated as "freetime", which I enjoyed in one of their hammocks. What I did NOT like: Guides who were soft spoken, spoke too fast, and hard to understand their English (I'm a former International Student Advisor so accustom to accents). One guide told a guest he could throw his garbage into the river! Not happy that they do NOT post the correct prices for the drinks available for purchase from their cooler, found out later it was 2.5 times the cost!
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Date of stay: March 2020Trip type: Travelled solo
Helpful
Response from chua89, Manager at Borneo Natural Sukau Bilit Resort
Responded 8 Mar 2020
Dear Paula J Warmest greetings from Borneo Natural Sukau Bilit Resort! Thank you for letting us knows about your recent staying with us. First of all please accept our sincere apologies for the frustration you experienced on your recent stay at our resort. We strive to make every guests' stay a pleasant one from check-in to departure through quality service and amenities. We have taken good note on the issues that you have kindly highlighted in your review and will take appropriate action accordingly. We will use your comments as part of our on-going service training and for the service improvement. We genuinely regret the inconvenience caused to you because of this. Thank you once again for filling out a review. We appreciate your honest feedback. We will relay it to the team. I do hope that we will have the pleasure of welcoming you back on a future visit and please do not hesitate to contact us if we can be of assistance at any time. Kind regards, BNSBR
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Spent couple nights there no wi-fi or tv but great comfortable timber cottages and dorms to suit most travelers - great location on the river where can sit with a drink and watch sun, better go out on the river an see life in the wild.
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Date of stay: March 2020
Helpful
Response from chua89, Manager at Borneo Natural Sukau Bilit Resort
Responded 8 Mar 2020
Dear David M, Warmest Greetings from Borneo Natural Sukau Bilit Resort! It was a pleasure having you with us and thank you for taking the time to review your stay at Borneo Natural Sukau Bilit Resort. I am delighted to know that you enjoyed your recent stay with us and sincerely appreciate you taking the time to post a review of your experience. Thank you again for sharing your experience with us. We look forward to having the pleasure of welcoming you back again in the future. Kind regards, BNSBR
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Stayed here on an excursion....and what a time we had. The river cruises were beyond our expectations. The staff throughout the resort were all very friendly and helpful. It was our first experience of dormitories, needn't have worried, they were very clean & comfortable with plenty of showering facilities. The food was very tasty...not always very hot though (that would be the only negative of the whole experience). Thanks to everyone there who made our trip so memorable!
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Date of stay: March 2020Trip type: Travelled as a couple
Helpful
Response from chua89, Manager at Borneo Natural Sukau Bilit Resort
Responded 8 Mar 2020
Dear Linconshirecouple, Warmest Greetings from Borneo Natural Sukau Bilit Resort! Thank you for leaving us such a heartening review of your recent stay with us. I'm delighted to read such high praise for our team members and services. I'm proud of my team for successfully turning your initial setback around into a positive memory throughout your time here. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. All in all, we simply can't wait to welcome you back for another amazing stay! Kind regards, BNSBR
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PRICE RANGE
US$135 - US$273 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahKinabatangan DistrictKota Kinabatangan
NUMBER OF ROOMS
23
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Claim Your Listing Frequently Asked Questions about Borneo Natural Sukau Bilit Resort
What are some of the property amenities at Borneo Natural Sukau Bilit Resort?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Borneo Natural Sukau Bilit Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Borneo Natural Sukau Bilit Resort?
Yes, free parking and secured parking are available to guests.
Does Borneo Natural Sukau Bilit Resort have an airport shuttle?
Yes, Borneo Natural Sukau Bilit Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Borneo Natural Sukau Bilit Resort?
The staff speaks multiple languages, including English, Chinese, and Malay.
Does Borneo Natural Sukau Bilit Resort have any great views?
Yes, guests often enjoy the river view available here.