Borneo Natural Sukau Bilit Resort
Lot 1 Kampung Bilit, Kota Kinabatangan 90200 Malaysia
eDreams
Travelocity
Priceline
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (312)312
Dining (32)
Room & Suite (21)
About
#2 of 7 B&Bs / Inns in Kota Kinabatangan
Location
Cleanliness
Service
Value
Our passion for the destination led to the construction of the uniquely and authentically styled Borneo Natural Sukau Bilit Resort on the lower Kinabatangan River. The resort is approximately 2.5 hours drive from Sandakan and has the most enviable location. Comprises 15 rooms with each room is hewn and hand-crafted by local tradesman using the Borneo Iron Wood.
Read more
Property amenities
Free parking
Free breakfast
Entertainment staff
Walking tours
Airport transportation
Baggage storage
Outdoor furniture
Ironing service
Secured parking
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Special diet menus
Wine / champagne
Shuttle bus service
Picnic area
Shared lounge / TV area
Show more
Room features
Air conditioning
Housekeeping
VIP room facilities
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
Languages Spoken
English, Chinese, Malay
Location
Full view
215Reviews3Q+A14Room tips
Reviews
Traveller rating
- 140
- 47
- 11
- 8
- 9
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
+1
I brought my family here of four young children for 2 nights and it was beautiful. The setting is amazing, the staff are so friendly and welcoming and the food was superb. The guides show you all the wildlife on the river and in the surrounding forest and have very keen instincts when it comes to spotting animals. Many of the staff are members of the local tribe and are eager to showcase their beautiful region. My children were welcomed and watched closely by the staff and they were very attentive to all our needs. The rooms were basic, but this is what makes this place so special. Yes they are basic, but they all had air conditioning and were spotlessly clean. You can sit outside your room in the evening and see a myriad of animals. Bats, monkeys, tree shrews, geckos and many more, all make the camp their home. I hope to return some day to experience these lovely people again…
Read more
Date of stay: June 2022Trip type: Travelled with family
Room Tip: Bring long sleeved and legged clothing. If you don’t have boots, repellent, binoculars etc. you...
See more room tips
Helpful
+1
We are a french couple travelling for 6 months. I am not used to write reviews but we had one our best time in this place for 3 days !! Everything was perfectly organized, it was so cool just to follow the flow and not to think about anything else but enjoy. Since the beginning with the pick up at Sepilok to the Drop off. The staff there is so nice and so friendly. We felt so sad to leave them, it's like to be with family. They are always smiling, and helping you. They know everything about the jungle, the animals, the river. They can find a lot of animals to show you : Orang Outan, elephants, crocodiles, all the species of monkeys, beautiful birds, eagles, insects, etc. And can give you a lot informations about the wildlife. Thank to our amazing guide, Ryan, during all the activities (boat cruises, treks, night treks), we saw all these animals in perfect conditions. The resort is really nice and the rooms are big and so comfortable. I am a food lover, and it was so good. The quality, the quantity and the diversity of the food was perfect. Thank you a lot to all the team, we will try to come back with family or friends. And especially to Fred and Ryan who made this trip a dream come true ! If you love nature, you want to meet friendly, sincere and funny people, and need a minimum of confort. You will be more than happy to go there !…
Read more
Date of stay: June 2022Trip type: Travelled as a couple
Helpful
+1
The room has all facilities and great details while keeping the natural experience. Food was delicious and the team takes care of all gadgets such as binoculars, boots, ponchos, socks, etc, so no need to bring extra weight. The staff is very friendly and highlight was our tour guide Rian, who made sure we could see all kind of wildlife and vegetation, including orangutans, proboscis monkeys, hornbills and elephants!! Also big thanks to the Manager Fred who didn't hesitate a second to send us back to a river tour when he was advised that elephants were around, even when our tour package was over. I would definitely go back!!
Read more
Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Helpful
+1
3D/2N jungle experience worth every Euro. The lodge is comfortable and clean with friendly staff and the food is amazing. Entire staff is dedicated to make it a fantastic experience. Rian, our guide, is the best. He is funny, knows a lot and his well trained eye spotted the Borneo big 5 (Orangutans, crocodile, hornbill, proboscis monkey and pigmy elephants) and many more animals. Truly amazing.
Read more
Date of stay: May 2022Trip type: Travelled solo
Helpful
I really enjoyed the river cruises and the hospitality of the staff, including their guides and interns. Food was really good and they managed to cater to my vegetarian diet after my requests. My only feedback is that the management needs maybe to pay more attention to the booking details as the management didnt seem to know the number of days ive booked nor the type of room ive booked and as such, communicated wrongly to on ground staff. Other than that, it was a beautiful and lovely stay at the resort.
Read more
Date of stay: May 2022Trip type: Travelled solo
Room Tip: Booking via agoda includes airport transfers at 1230pm
See more room tips
1 Helpful vote
Helpful
Super comfortable rooms. Helpful staff, always serving with a smile. Great food and unlimited coffee ;). Watch out for the cheeky monkeys and mozzies. Boat rides were both fun and educational, with lots of apes and birds. The night walk is mozzied and muddy, but getting an upclose glimpse of sleeping birds and large insects is well worth it. A special mention for our guide and boat captain, Ah Loi. A keen eyesight, and deep knowledge made sure we got the most out of every excursion.
Read more
Date of stay: December 2021Trip type: Travelled with family
Helpful
AndyandJackie wrote a review Jun 2020
Waterlooville, United Kingdom162 contributions114 helpful votes
We had the 3 day 2 night River Safari experience. And yes it was a true experience which we loved! Our guide for the river trips and evening walks was "Captain Jack" as he liked to be known as, and was excellent! 6am and 4pm were the river safaris, where we experienced proboscis monkeys, crocodiles and of course the odd orangutan. We were very fortunate and each trip was and adventure. Truly worthwhile experience and a must do in Borneo! The timber cottages were ok, basic but functional. The only down side and why I dropped it a mark was the pillow had not been washed. The pillow cases were fresh and clean, but due to the humidity and everyone sweating all the time, I assume this had gone into the pillow. The smell was very very unplesant. Wifi could have been in the main eating/sitting areas as an improvement, but if it was an escape from it all that you wanted, then this is definitely the place to be. Food was local cuisine and plentiful, and the main area was very atmospheric, but keep an eye out for the local money patrolling and trying to steal any food you may turn your back on. A FANTASTIC experience, thank you!…
Read more
Date of stay: March 2020
Value
Rooms
Service
3 Helpful votes
Helpful
Response from Ken Lye Chua, 業主 at Borneo Natural Sukau Bilit Resort
Responded 28 Sep 2020
Dear AndyandJackie , Warmest Greetings from Borneo Natural Sukau Bilit Resort and thank you for your time sharing your recent experience in Trip Advisor. We are delighted to receive your excellent feedback regarding to our services, amenities, and It is our honor to have you staying in our hotel and with an excellent experience. Please apologize and thank you for letting us know about the unpleasant smell (pillow), we will check and take action immediately and make an improvement. Our team sincerely appreciate your compliments and continue support to their service. We have share with our team your positive feedback in order to encourage them to maintain and improve their excellent service deliver to all our guest. We look forward to welcome you back for another longer stay again to the Borneo Natural Sukau Bilit Resort. Should there be any future assistance required, please feel free to contact us anytime. Kind Regard BNSBR
Read more
Spent two nights here, disconnected from the world, in beautiful timber cottages surrounded by complete nature. The room was spacious and comfortable, as were the beds (although the sheets were disturbed on both beds as if it had been recently slept in but I am hoping it is not the case). The bathroom was humongous. Remember to turn the water heater on prior to showering. A hairdryer can be borrowed from reception. A couple of the wooden clothes hangers were mouldy (probably due to the climate); I would suggest switching to plastic to circumvent this in future. The room remains quite cool without the air con. However, you can't keep the fan on without the lights. Wifi is provided but for 2 hours only each day - it's enough to message your love ones and send an email or two but otherwise, don't think about Facebook or YouTube. Even checking websites are a hassle. Stick with nature and just unplug. The verandah is a wonderful place to sit and appreciate nature, especially when it's raining. There are also hammocks if that's more to your liking. Meals are pretty standard affairs and will keep you full. Overall, it was a wonderful stay to reconnect with nature and disconnect. Everyone was friendly and the cruises are truly wonderful.…
Read more
Date of stay: March 2020
Value
Rooms
Service
Helpful
Response from chua89, General Manager at Borneo Natural Sukau Bilit Resort
Responded 6 Apr 2020
Dear Ting828, Warmest Greetings from Borneo Natural Sukau Bilit Resort! Thank you for your wonderful review and kind comments! It was a pleasure looking after you and I was delighted to hear just how much you enjoyed our facilities and services impacted your stay to make it an even more memorable experience. Thank you also for highlighting the quality and hospitality that we provide during your stay. We have shared your compliments to the entire team, told them how much you like and enjoyed our resort for their motivation and to keep and maintain the high standard and quality in all aspect include genuine in simplicity. Still haven't enough time for us to provide you more since you have to continue to enjoy another journey. We wish you may give us chance to have a longer time, also we are looking forward to welcome you back again to our resort. Kind regards, BNSBR
Read more
I booked the 3 day, 2 night excursion through an independent operator for a decent price to stay in the dorms. What I did love: great food, 4 river cruises, jungle walks, the animals/birds/insects that I saw, ability to rent rubber boots for a decent price, and the couple hrs allocated as "freetime", which I enjoyed in one of their hammocks. What I did NOT like: Guides who were soft spoken, spoke too fast, and hard to understand their English (I'm a former International Student Advisor so accustom to accents). One guide told a guest he could throw his garbage into the river! Not happy that they do NOT post the correct prices for the drinks available for purchase from their cooler, found out later it was 2.5 times the cost!
Read more
Date of stay: March 2020Trip type: Travelled solo
Helpful
Response from chua89, Manager at Borneo Natural Sukau Bilit Resort
Responded 8 Mar 2020
Dear Paula J Warmest greetings from Borneo Natural Sukau Bilit Resort! Thank you for letting us knows about your recent staying with us. First of all please accept our sincere apologies for the frustration you experienced on your recent stay at our resort. We strive to make every guests' stay a pleasant one from check-in to departure through quality service and amenities. We have taken good note on the issues that you have kindly highlighted in your review and will take appropriate action accordingly. We will use your comments as part of our on-going service training and for the service improvement. We genuinely regret the inconvenience caused to you because of this. Thank you once again for filling out a review. We appreciate your honest feedback. We will relay it to the team. I do hope that we will have the pleasure of welcoming you back on a future visit and please do not hesitate to contact us if we can be of assistance at any time. Kind regards, BNSBR
Read more
Spent couple nights there no wi-fi or tv but great comfortable timber cottages and dorms to suit most travelers - great location on the river where can sit with a drink and watch sun, better go out on the river an see life in the wild.
Read more
Date of stay: March 2020
1 Helpful vote
Helpful
Response from chua89, Manager at Borneo Natural Sukau Bilit Resort
Responded 8 Mar 2020
Dear David M, Warmest Greetings from Borneo Natural Sukau Bilit Resort! It was a pleasure having you with us and thank you for taking the time to review your stay at Borneo Natural Sukau Bilit Resort. I am delighted to know that you enjoyed your recent stay with us and sincerely appreciate you taking the time to post a review of your experience. Thank you again for sharing your experience with us. We look forward to having the pleasure of welcoming you back again in the future. Kind regards, BNSBR
Read more
PRICE RANGE
US$118 - US$243 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahKinabatangan DistrictKota Kinabatangan
NUMBER OF ROOMS
23
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Borneo Natural Sukau Bilit Resort
What are some of the property amenities at Borneo Natural Sukau Bilit Resort?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Borneo Natural Sukau Bilit Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Borneo Natural Sukau Bilit Resort?
Yes, free parking and secured parking are available to guests.
Does Borneo Natural Sukau Bilit Resort have an airport shuttle?
Yes, Borneo Natural Sukau Bilit Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Borneo Natural Sukau Bilit Resort have airport transportation?
Yes, Borneo Natural Sukau Bilit Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Borneo Natural Sukau Bilit Resort?
The staff speaks multiple languages, including English, Chinese, and Malay.
Does Borneo Natural Sukau Bilit Resort have any great views?
Yes, guests often enjoy the river view available here.