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Hilton Garden Inn Jacksonville Orange Park

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Hilton Garden Inn Jacksonville Orange Park
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418 Reviews from our TripAdvisor Community

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Showing 417: English reviews
Key Largo, Florida
Reviewed yesterday NEW

I arrived to the property and was very please. I was checked -in by Jeremy who was awesome. I received a welcome text from Bob welcoming me to the property. This was a first. There was a slight issue with my room, but Ashley was on it and squared it away. The property had plenty of parking spaces. It offered...

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Helpful?
Thank Al C
Tampa, United States
Reviewed 1 week ago

The website information about the breakfast is very misleading. I picked this Hotel because of the breakfast, and even paid extra for the bed n breakfast rate. I was extremely disappointed! The eggs were fake and runny, as was the gravy for the biscuits. There wasn't much selection and it was $10 a person! The staff was very nice and...

Review collected in partnership with Hilton Garden Inn
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Thank mistya2017
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We regret that we were not able to provide you with the quality of food you expected. We are constantly working to improve our hotel and your comments will help us improve in this area. If there is anything else I can do...

Toronto, Canada
Reviewed 1 week ago

The hotel was in a great location. The staff were very courteous and helpful. Breakfast was excellent which included Buffet and Al a Carte at a reasonable price. I would strongly recommend this hotel and would return on next visit.

Review collected in partnership with Hilton Garden Inn
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Thank I9224ZRjerryb
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future!

Wellborn, Florida
Reviewed 2 weeks ago

My wife and I spent the day in Orange Park to have Christmas with family. I had made reservations for the Hilton Garden so we would not have to rush our visit. After a day of fun, food and family we said our goodbyes and went to the hotel. Upon arrival we were fascinated by the beauty of the lobby...

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Helpful?
Thank BonnieDowden
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Bonnie, Thank you so much for leaving us the great feedback! Our entire staff here at the hotel is Brighthearted! I will be sure to pass your comments along to them!

Moncks Corner, South Carolina
Reviewed 2 weeks ago

Staff pleasant, clean rooms , room not freezing cold! Room service excellent & food delicious. This was our third time staying here since there opening. Love that there are plenty of restaurants near and dog track and poker room , almost in walking distance.

Review collected in partnership with Hilton Garden Inn
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Thank carl m
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Carl, Thanks for taking the time to leave us the great feedback! I am happy to see you utilized our full service food and beverage outlets while you were here! We look forward to having you back in the future!

Naples, Florida, USA
Reviewed 3 weeks ago

Excellent customer service. Friendly staff and clean comfortable rooms. Woul be happy to stay there when in town again. And have already recommended to my family and friends. Excellent for personal and or business stays.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mariano S
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Mariano, Thanks for taking the time to leave us the great feedback! Our housekeeping staff always goes the extra mile to ensure our rooms are spotless! We look forward to having you back in the future!

Columbus, Ohio
Reviewed 4 weeks ago

My daughter and I stayed at this Hilton Garden Inn for its location and price. We were in Jacksonville for a wedding.The staff was great, the room was clean and the beds were comfortable.What more could you ask for?

Review collected in partnership with Hilton Garden Inn
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Thank 717mindyn
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed!

Starkville, Mississippi
Reviewed 4 weeks ago

As soon as I walked into the property, I noticed that it did not look familiar. This is one of the older Hilton Garden Inns, due for a full remodel in the next year or so, but it has been maintained incredibly well. It is in better shape than many other properties that are much newer. The staff is great,...

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Helpful?
Thank misteron2014
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. Our maintenance staff is top notch! We look forward to welcoming you back to our hotel in the future!

Reviewed 4 weeks ago

Front desk personnel in morning was terrible. Made me wait for service as he was writing bills for breakfast for other diners. They he questioned my Honors status and after giving him the number, he told me I had chosen points and not breakfast... After that conflict, I said, I don't mind paying for breakfast. VERY POOR customer service.

Review collected in partnership with Hilton Garden Inn
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Thank 608dustyr
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact...

Martin County, FL, United States
Reviewed 4 weeks ago

My wife, intact, and I needed to stay at this hotel based on location of a wedding nearby. We needed to check in early, due to timing of the rehearsal, etc. The hotel staff was extremely accommodating in getting us in early. The house keeper even knew we were "the ones with the baby" and treated us extremely well!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank crismank
Bob A, General Manager at Hilton Garden Inn Jacksonville Orange Park, responded to this review

Hello Crismank, Thanks for taking the time to leave us the great feedback! Our staff takes great pride in their work and I will be sure to share your comments with them!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Jacksonville Orange Park

Address: 145 Park Ave, Orange Park, FL 32073-2930
Region: United States > Florida > Orange Park
Price Range: RM473 - RM808 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville Orange Park 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville Orange Park Hotel Orange Park
Hilton Orange Park
Orange Park Hilton
Hilton Garden Inn Orange Park
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville Orange Park staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Jacksonville Orange Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer to stay in a room located between the elevator and stairs for less noise,”
 of 5 bubbles BonnieDowden, 31 Dec 2016 | Read review
“Good location depending, nothing spectacular. Ok for work.”
 of 5 bubbles EloyF, 17 Nov 2016 | Read review
“I chose a top (4th) floor room, not a connecting room, via the Hilton phone app.”
 of 5 bubbles DallasKevin, 12 Aug 2016 | Read review
“Very quiet”
 of 5 bubbles 613mathewh, 11 Aug 2016 | Read review
“Any room away from the elevator should be fine.”
 of 5 bubbles blues_clues1216, 27 Jun 2016 | Read review
5 of 5
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