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Hilton Garden Inn Jacksonville Orange Park

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Traveller (24)
Room & Suite (23)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Multilingual Staff
Wheelchair Access
Business Centre
Dry Cleaning
3 Star Hotel
Offers from Hilton Garden Inn Jacksonville Orange Park
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
145 Park Ave, Orange Park, FL 32073-2930
Hotel website
34.1 km to Jacksonville Intl Airport
35 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (564)
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563 results
Traveller rating
332
149
43
27
12
Traveller type
Time of year
LanguageEnglish
332
149
43
27
12
Show reviews that mention
All reviewsbreakfast and dinnerroom was cleanfront desk staffomeletwaffle houseexcellent hotelbusiness tripunder constructioncracker barrelpleasant staygreat place to stayenjoyed my stayconvenient locationwould stay here againstaff was friendlyeasy accesswaffles
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1 - 5 of 563 reviews
Reviewed 5 days ago

We arrived at this property only to find the junior suite we had reserved had been given to a guest who had extended their stay and no other rooms of this type were available. We have stayed at other hotels where we have wanted to...More

Thank Lynn Y
Response from Nicole E, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded yesterday

Dear Lynn Y, Thank you for taking the time to provide us your much valued feedback. I do apologize about your last experience at our hotel as that is not the norm. We will review your feedback as training moment with our team. Thank you...More

Hotel's Favourite
Reviewed 10 June 2018

Our second stay here at this property within the past year. Very happy with the hotel, staff, service, and location. Will certainly stay here at the Hilton Garden Inn - Orange Park on our next trip to Orange Park.

Review collected in partnership with Hilton Garden Inn
Thank W M
Response from Bob A, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 5 weeks ago

Hello! Great to hear positive feedback from a return guest! Thanks for taking the time to leave us the notes! We look forward to having you back in the future.

Reviewed 5 days ago

Had a family emergency Charged for a night stay..then over charged what I booked for orignal..front desk help knew nothing had to ask someone over phone very terrible service never staying here again ...More

Review collected in partnership with Hilton Garden Inn
Thank heathfamily77
Response from Nicole E, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded yesterday

Dear heathfamily77, I do apologize about your last experience with us as that is not norm for our hardworking team members. Thank you for taking the time to provide us your much valued feedback as it allows us to recognize us areas to improve upon...More

Reviewed 1 week ago

Really enjoyed staying here for only one night and absolutely did not want to leave! Lovely hotel experience. Well worth the money! Location was extremely convenient. Staff was awesome. I highly recommend this place.More

Review collected in partnership with Hilton Garden Inn
Thank keteralove
Response from Jacob T, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 6 days ago

Dear Keteralove, Thank you so much for taking the time to provide us your much valued feedback. It was so great to read about your awesome experience during your most recent stay with us and I can't wait to share your compliments with our hardworking...More

Reviewed 1 week ago

The staff was so accommodating and helpful. Due to unfortunate changes in our trip to Cuba traveling from the West Coast to East Coast we were so grateful we stayed at the Hilton Garden Inn. They helped tremendously making our visit a pleasure.More

Review collected in partnership with Hilton Garden Inn
Thank nessiet189
Response from Jacob T, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 1 week ago

Dear nessiet189, Thank you so much for taking the time to provide us your much valued feedback. It was so great to read about your excellent experience during your most recent stay with us and I can't wait to share your kind remarks with our...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$107 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$107 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (24)
Room & Suite (23)
Questions & Answers
Ask a question
tinmanmom2
29 March 2016|
AnswerShow all 2 answers
Response from trhlgolfer | Reviewed this property |
DOn't know answer, as we weren't traveling with dogs, but wouldn't surprise me if they did allow them, as long as they are controlled. They don't allow smoking, however.
0
Votes
Dlee292
20 August 2015|
Answer
Response from SharieN_13 | Reviewed this property |
I don't see a question here that TA is asking me to answer
0
Votes
Diane C
11 March 2015|
Answer
Response from Bob A | Property representative |
Thank you so much! Ashleigh is great! She really is a true asset to the team here, I wish I could clone her :)
1
Vote
Room Tips
"First floor was quiet."
Read review
"At the rear, facing the residential area."
Read review
"4th floor was very quiet, not as many occupied rooms"
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"Try to find a room away from the elevator"
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