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Hilton Garden Inn Jacksonville Orange Park

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Traveller (24)
Room & Suite (33)
Dining (2)
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Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Jacksonville Orange Park
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Jacksonville Orange Park
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (555)
There are newer reviews for Hilton Garden Inn Jacksonville Orange Park
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329
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10
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LanguageEnglish
329
148
42
25
10
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All reviewsbreakfast and dinnerroom was cleanfront desk staffomeletwaffle houseexcellent hotelbusiness tripunder constructioncracker barrelpleasant stayenjoyed my staygreat place to staywould stay here againconvenient locationstaff was friendlyeasy accesswaffles
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11 - 15 of 554 reviews
Reviewed 13 April 2018

I stayed here for a few days while visiting my family. It was very convenient and close enough where I was able to take an Uber back and forth. The staff and accommodations were great! Check in and Check out was easy as well. I...More

Review collected in partnership with Hilton Garden Inn
Thank jo143jo
Response from Bob A, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 18 April 2018

Hello! Thanks for taking the time to leave us the great feedback! We are happy to hear you enjoyed your time here! I will be sure to share your comments with the team. See you next time!

Reviewed 10 April 2018 via mobile

We have stayed at 4 different Hilton Garden Inns so far on this vacation. This particular one in Jacksonville was not as nice as the others. From the moment we walked through the front doors we sensed a bad vibe. The front desk attendant was...More

Thank Patti2
Response from Bob A, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 10 April 2018

Hello Patti2: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed...More

Reviewed 9 April 2018

We were a little surprised at the room--a "junior suite", which is a king sized bed and a sitting room with a pull out couch, but it was fine. Very comfortable bed and room. We were there for a quick overnight trip, so did not...More

Thank Meby C
Response from Bob A, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 10 April 2018

Hello Meby, Thanks for taking the time to leave us the great feedback! Our Junior Suites are one of our most popular options that offer lots of extra space! Hopefully on your next visit you will have time to take advantage of the pool! Thanks...More

Reviewed 28 March 2018 via mobile

Room 112. Check-in was quick and the agent was very personable. Room is quite large. Sofa cushions are worn out and the hotel guide was written all over in pen (obviously a previous guest’s child had gotten ahold of it). The thing that bothers me...More

Thank trvlerjenn
Response from Bob A, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 2 April 2018

Hello, Thanks for taking the time to leave us the feedback! I appreciate the feedback on the pool towels, that is something we can definitely address very easily! Our weather this week has been very spotty with storms coming through so we did not have...More

Reviewed 19 March 2018 via mobile

Property was clean inside and out. Outdoor pool was clean as was the spa. Positioning of the spa jets and seating arrangement to them was not conducive to its intended use. Staff were friendly and attentive. King bed and pillows were no where near as...More

Thank mikesxpress
Response from Bob A, General Manager at Hilton Garden Inn Jacksonville Orange ParkResponded 22 March 2018

Hello Mike, Thanks for taking the time to leave us the nice feedback! We are happy to see you found the hotel spotlessly clean! Next time you should really try our breakfast! :) I will be sure to share your comments with the team!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$108 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$108 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (24)
Room & Suite (33)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
tinmanmom2
29 March 2016|
AnswerShow all 2 answers
Response from trhlgolfer | Reviewed this property |
DOn't know answer, as we weren't traveling with dogs, but wouldn't surprise me if they did allow them, as long as they are controlled. They don't allow smoking, however.
0
Votes
Dlee292
20 August 2015|
Answer
Response from SharieN_13 | Reviewed this property |
I don't see a question here that TA is asking me to answer
0
Votes
Diane C
11 March 2015|
Answer
Response from Bob A | Property representative |
Thank you so much! Ashleigh is great! She really is a true asset to the team here, I wish I could clone her :)
1
Vote
Room Tips
"At the rear, facing the residential area."
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"4th floor was very quiet, not as many occupied rooms"
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"Try to find a room away from the elevator"
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"Never, ever stay at this hotel!!!"
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