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Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel

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13351 State Road 535, Orlando, FL 32821
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Traveller (789)
Room & Suite (481)
Pool & Beach (163)
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About

#33 of 381 hotels in Orlando
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Experience an unforgettable trip at the Holiday Inn Resort Orlando-Lake Buena Vista outside Disney Springs®. Whether you are here to experience the magic of Walt Disney World, or are participating in a company conference, we have everything you need to make your stay special. Our hotel is only one mile away from the magic of Walt Disney World® Theme Parks. Take advantage of our free shuttle to get to the major theme parks so that you don't have to stress about transportation. Don't forget to visit Universal Orlando Resort, SeaWorld® Orlando, Disney Springs®, Lego Land® and more. Take a break from the theme parks and visit the Orlando Premium Outlets and the Lake Buena Vista Factory Stores, less than a mile away from the hotel. While you stay with us, staying connected has never been easier with fast and free Wi-Fi access throughout the hotel.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Water sport equipment rentals
Kids stay free
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Kids' meals
Snack bar
Vending machine
Poolside bar
Entertainment staff
Patio
Raquetball offsite
Table tennis
Video game console
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family Resort
Languages Spoken
English, Spanish
Hotel links
Special Rate:AAA Members Save in Orlando
2703Reviews401Q+A100Room tips
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tinalouise1975 wrote a review 5 Dec
Greater London, United Kingdom3 contributions
For the start of contact with all staff members each and everyone was professional and helpful in every aspect. Made our stay comfortable and welcoming. Would definitely return. The shuttle bus was on time and easily to get details from information board on front desk. The staff behind the pool bar, especially Lisa were so welcoming and professional and made us both feel extremely welcome and made us feel at home for the entire stay.
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: If unsure of anything just ask staff they are more then happy to help out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AmandaandTommy wrote a review Jul 2022
Felpham, United Kingdom83 contributions94 helpful votes
Hotel's Favourite
We have been coming to this hotel for over 20 years and each time we arrive it’s like coming home. The staff here are fantastic and always stop to say hello. It’s perfectly located with the Disney parks, seaworld and aquatica all a short drive away ! The restaurants near by are fantastic too and many places within walking distance of this hotel. There is also a shuttle bus for those without transport and a timetable can be collected from the front desk. Danny on the front desk is simply the best person for front of house, this hotel would not be the same without Danny and his team, they will go out of their way to make sure your stay is as enjoyable as possible. I believe the hotel has new management and a lot of changes are happening and all for the better. Live music by the pool, which makes the pool atmosphere magical and fun, everyone enjoying the music, tiki bar and chilling with friends and family. The return of managers cocktail party. Soft chairs beside the tiki bar, the hotel just gets better ! There is a cinema room showing family friendly films daily too. The pool has daily activities and the children can win tokens for the games room, Dan and Jesus are here to make the pool more fun for everyone, on the hour every hour you can play fun games. There is a kids water play area, 2 hot tubs and giant chess etc. If you are looking for a hotel in the Orlando area look no further and book this one. You will not be disappointed.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: With a very large car park for guests you will always find spaces, we have always been able to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kesa Roberson, Other at Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel
Responded 26 Jul 2022
Hello AmandaandTommy, Thank you for the 5 star review and your continued loyalty to our resort. We appreciate you sharing your wonderful experience about our property and especially about our awesome team. We look forward to seeing you again in the near future. Best, Kesa R HI LBV Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TNT6669 wrote a review 4 Dec
Dundee, United Kingdom43 contributions33 helpful votes
Rafael was friendly and attentive. He made us feel very welcome and recommended drinks for us based on what we liked. He even made us a special drink each, one vodka based and one rum based. We really enjoyed our time in Rocco’s Rockin’ Tiki Bar. Thank you Rafael
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TracePreston wrote a review 4 Dec
Windermere, United Kingdom2 contributions3 helpful votes
The Rocco’s Rockin’ Tiki Bar in the Holiday Inn Express in Lake Buena Vista, Orlando is a great place to unwind from a day in the parks. Rafael is a Diamond and makes some amazing cocktails. The vodka and rum ones are particularly yummy. The venue is clean and tidy and ideal for relaxing after a long day.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bevgull wrote a review 1 Dec
Colchester, United Kingdom46 contributions39 helpful votes
Hotel was clean, beds were comfortable and it was nice to have a small balcony to watch the fireworks at 9:30. Any food you ordered (limited choice) come in Polystyrene boxes with a plastic knife and fort, not r something I would expect from a Hampton hotel. The pool was slightly heated and a nice size. Expect to pay for parking daily and resort fees which really shoots up the price. They have a coffee machine in the room but give you only one coffee pod which was really mean. We had to keep going down to reception to get another pod. Washing machine broke down, yes they gave us our money back but we were left with a load of very wet washing. Walking distance to Disney Springs.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: In general a good choice of hotel. Take the buses into parks and use cable cars back to any...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kesa Roberson, Other at Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel
Responded 6 days ago
Hello Bevgull, Thank you for sharing your experience. Please accept our apologies for the unfortunate circumstances you experienced at our Resort. We regret to have inconvenience you in any way. We will continue to work hard on improving our overall product and services. We appreciate the feedback and hope that you will give us another try in the near future. Sincerely, Danny B HI LBV Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Winglik wrote a review Nov 2022
21 contributions40 helpful votes
Spent 4 nights thanksgiving holiday here. the hotel is big, room is spacious. Plenty of parking space and it's included in the resort fee.  Pool is nice and warm. But hotel is lack of maintenance in many area. Our bathroom fan sounded like a diesel engine. AC is noise as well, it's right next to the bed. Missing and broken tile in elevator. Hotel has 4 section. some connection area needs more light and sign to let guess know which way is which. Compared to the Holiday Inn Orlando-Disney Springs across the road. this feels a level below. Staff here are friendly. but some front desk staff lack of training, we have platinum status, upgrades should be free when available. We were asked to pay $15 for room upgrade, which we did pay for. A day later, the manager was able to remove that charge after reviewing our account. on side restaurant with kids eat free is a plus when you return back from the parks and just eat in the room. We have our daily breakfast and dinner here. If they spend some time to fix it up. it's a nice hotel to stay.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kesa Roberson, Other at Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel
Responded 6 days ago
Hello Winglik, Please accept our deepest apologies for the unfortunate circumstances you experienced. We regret to have inconvenience you in any way. We will share your review with our associates especially within our Maintenace and Front desk team for corrective action and I am confident you will see improvement on your next visit should you decide to change your mind and try us again. Sincerely, Danny B HI LBV Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kacamm1 wrote a review Nov 2022
2 contributions
The hotel is close to the parks and clean and very large. Good value for the proximity to Disney. Staff is friendly. Enjoyed a nightcap with Rafael at the Tiki Bar. Also within walking distance to many restaurants and fast food choices.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Danielle K wrote a review Nov 2022
6 contributions
Just stayed here week of Thanksgiving. Didn't want the price of on-site at Disney. GREAT location to Disney - about 15 - 20 minutes away. They do provide a shuttle but the times are limited and do not get you there at opening for non-resort stayers. I wish they would change this part. Front desk staff was awesome and helpful! Applebees on premise and kids eat free there for lunch and dinner with an adult meal -- get the voucher from the front desk. Chick-fil-a across the street which we ate at twice. Also a Wendy's, 7-11 and Disney Souvenir store ALL within walking distance. Nice sized standard hotel rooms. Pool was HEATED which was critical to swim when only in the 70s out. Kids loved it and so did I! Two hot tubs and small tiki bar outside which was never busy. There was a young gentlemen who facilitated swimming games with the kids every hour which my kids LOVED - race for spoons, basketball etc. We had a great experience and would stay again! Small arcade for the kids also and a FABULOUS conveinant store on site which is open until 12 am and they have everything -- medicine, thermometers, food, wine, drink, swim diapers -- you name it! We did not have a car and we used uber everywhere.
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Date of stay: November 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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les c wrote a review Nov 2022
1 contribution
1st night started terrible with the wrong type of room given to us this was down to virgin holidays not the hotel.The 2nd room then had a leak in the air conditioning unit but on mentioning this to the front desk the next day we were dealt with by Allison who was amazing & gave us a room that made our holiday of nearly 2 weeks a pleasure. I wish everyone you have to deal with on the front desk of hotels were as helpful & accommodating as Allison, she even followed up later & made sure we had settled in our new room. Once again many thanks to the holiday inn resort lake Buenavista vista for a great holiday but many more thanks to Allison of the front desk
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ryan S wrote a review Nov 2022
1 contribution
Had a fantastic stay here in Orlando at the Holiday Inn Resort. Besides the cleanliness of the whole place, I was blown away at how accommodating the staff were. Shout out Amanda, Danny and Fabian. We arrived quite a bit early before checkin and we were so tired from traveling. The front desk and staff made sure they could get us into a room as soon as possible. Unexpectedly kind and generous hosts. Thank you so much!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$103 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn resort lake buena vista hotel orlando, holiday inn orlando, holiday inn sunspree orlando, orlando holiday inn
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
496
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HOLIDAY INN RESORT ORLANDO LAKE BUENA VISTA, AN IHG HOTEL (R̶M̶ ̶5̶7̶1̶) RM 496: UPDATED 2022 Reviews, Price Comparison and 1,341 Photos (Florida) - Tripadvisor

Frequently Asked Questions about Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel
Which popular attractions are close to Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel?
Nearby attractions include World of Disney (1.2 km), Hawaiian Rumble Adventure Golf (0.5 km), and The Art of Disney (1.1 km).
What are some of the property amenities at Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel?
Yes, secured parking is available to guests.
What are some restaurants close to Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel?
Conveniently located restaurants include Chick-fil-A, American Kitchen Bar and Grill, and Earl of Sandwich.
Are there opportunities to exercise at Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Resort Orlando Lake Buena Vista, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.