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Sheraton Vistana Resort - Lake Buena Vista

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#65 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
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Sheraton Vistana Resort - Lake Buena Vista
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6,070 Reviews from our TripAdvisor Community

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Showing 4,763: English reviews
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Reviewed yesterday NEWvia mobile

I've been coming to Sheraton Vistana since I was 5 weeks old. I'm almost 20. My family and I have the best memories here that we will cherish forever. My grandmother owns a timeshare here and I would definitely recommend getting one. Very family friendly. All of the staff are great people. The pools are relaxing to sit by. Definitely...

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Thank Stevesfirstprincess
Burlington, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 20 March 2017

Last stayed here 6 years ago - more recent stays in Orlando have been at other properties (just to try them out) but came back to Vistana resort for March Break (4 nights). Stayed in a 2 bedroom suite in Fountains 2 section - amazing room - easy parking - just a short 2 minute walk to the Fountains pools...

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2Thank justatravellinman
About Hotel's Favourite Review
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your terrific vacation experience at the Sheraton Vistana Resort, we are glad you have selected our Resort again. Thank you for your loyalty as we hope to serve you for many years to come! To receive the Breakfast Buffet, an option for only 2 guests. Yes, the rest of your...

Findon, United Kingdom
Reviewed yesterday NEW

Jut returned from 2 week holiday staying at Sheraton Vistana Resort. I really can't fault anything about our stay there. We had a two bed apartment , really large , clean and perfect for us and our two teenagers. We had a lovely pool directly below us which we could access via our own stair case or we could use...

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1Thank LindaSteve65
Reviewed 2 days ago NEW

The room was fantastic great layout. Property was well maintained, friendly and helpful staff. Great quiet location, Nice restaurants on site and great customer service.Stores and shopping near by. Brenda T. was friendly, helpful with questions I asked, always said hello when she saw me, asked if I was enjoying my stay and if there was anything I needed to...

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Helpful?
2Thank SYLVIA H
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your wonderful expressions of the Sheraton Vistana Resort. We are glad you have arrived here safely, and we look forward to host you for many years. We appreciate your comments which you shared with Trip Advisor. We are pleased to learn that you appreciate the accommodation, and amenities. Your...

Reviewed 2 days ago NEW

My family met my sister in law and niece for a long weekend a couple weeks ago. After arriving my wife and I realized we had stayed here about 4 years earlier. The check in process is pretty slow and our room was not ready until 4, even though we had requested an early check in. Not a huge deal,...

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Helpful?
Thank Matt C
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your views, opportunities for improvement and praises at the Sheraton Vistana Resort. We are glad you have reconsidered another trip to the beautiful Sheraton!. We appreciate your comments shared with Trip Advisor. Your valuable comments which were immediately escalated to the respective departments for their awareness and continued focus. Your...

Miami
Reviewed 2 days ago NEW

So, I write honest reviews and this will be no different. So, full disclosure, I was not expecting much when i booked this place. I chose this place because it was close to Disney, and was the best price for a 2 bedroom suite around - hands down. The 2br villa was huge, with a nice tub in the master...

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2Thank robertbF5567GD
Management response:

We express our thanks and appreciation to you for your feedback, impressions and concerns, shared with Trip Advisor. Your experience is certainly the service we provide, and we apologize to you for the inconvenience of the bed rails/delivery time and awareness. We can understand your dilemma when driving up to the other resort! At the Sheraton Vistana Resort, our goal...

Reviewed 3 days ago NEW

The villa was great! Spacious, comfortable and clean. Several rooms in the villa. Staff is incredibly helpful. Amenities are great. The area is central to theme parks and is rlatively close to Downtown Disney (by car).

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1Thank MRombach
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for your loyalty to the Sheraton Vistana Resort, we are glad you have arrived here safely this year, and look forward to host you for many years to come. It is a delight to learn that your expectations were met, we appreciate your feedback shared with Trip Advisor. We are pleased to know that your enjoyed the accommodation,...

New Jersey
Reviewed 4 days ago NEWvia mobile

Stayed for a week this april in cascades. It was perfect just as it was last year when we visited. The amenities are awesome and the resort is very well kept. It's on it's way to a 5 star resort. With all of the restaurants and pool bars you feel like you're at an all inclusive. We won't stay anywhere...

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1Thank csa14
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

It is our delight to serve you recently. Many thanks for taking the time to select the Sheraton Vistana Resort to spend your vacation. We thank you for sharing your our valuable and amazing comments with Trip Advisor which were immediately communicated to the Management Team. We appreciate your kind comments and accolades for the villa, amenities and our personalized...

Reviewed 4 days ago NEWvia mobile

Guest services were so helpful at every turn; change overs, auto rental reservations, Amusement park reservations, and area security! One such individual LaLa# 3444 was so helpful in getting information about this beautiful resort to us. Made me feel so welcome, and safe...

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Helpful?
Thank Moe L
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you Moe for taking the time to write and share your personal experience at the Sheraton Vistana Resort! We are glad you have arrived here safely, and found LALA, who is one of the most amazing, knowledgeable and caring Team Members ! We are very pleased to know that you found our Resort accommodating and welcoming. We invite you...

Stratford, Connecticut
Reviewed 4 days ago NEW

I want to thank the Vistana for restoring my faith in them. They took what was not a great experience back in 2016 and completely floored my family with the level of service and attention they provided us this past trip April 2017. Once again, they made us truly feel as if we were home, and welcomed us into the...

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1Thank mmav91v
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

It is a delight to read and share your wonderful expressions of loyalty, service and commitment! We are so glad you have arrived here safely and thank you for sharing your valuable comments with Trip Advisor. Your praises were immediately communicated to our Management Team, including the Mr. Vlasic, our gracious, considerate and most helpful General Manager. Your accolades for...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A Walt Disney World Good Neighbor® hotel featuring one- and two-bedroom villas providing fully equipped kitchens, washer/dryer, separate living and dining areas, and complimentary Wi-Fi. Enjoy resort amenities including 7 pools without the resort fees. ... more   less 

Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821-6353
Region: United States > Florida > Central Florida > Orlando
Price Range: RM607 - RM1,078 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Number of rooms: 1682
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Priceline, Travelocity, HotelsforEveryone, TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your Sheraton Vistana Resort - Lake Buena Vista reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort - Lake Buena Vista Orlando, Florida
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort
Hotel Style:
#5 Green Hotel in Orlando
#45 Family Hotel in Orlando
#50 Romantic Hotel in Orlando
#95 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vistana Resort - Lake Buena Vista staff and other travellers.
440 questions
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Questions? Get answers from Sheraton Vistana Resort - Lake Buena Vista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a a ground floor!”
robertbF5567GD, 24 Apr 2017 | Read review
“Request ground floor room if traveling with children”
mmav91v, 22 Apr 2017 | Read review
“i like the second floor”
susan822, 20 Apr 2017 | Read review
“We had a one bedroom corner suite which was lovely.”
S8181BQmelissam, 18 Apr 2017 | Read review
“Lakes section, top floor”
atkahuna, 18 Apr 2017 | Read review
5 of 5