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Nice relaxing stay. Room was clean & well decorated. Elevator in building three is ridiculously slow! Maintenance should really look into that. Even an employee commented on it being slow. "Kiddy" pool is heated and felt great even on a warm Florida night. Staff was...More
I have been a long time SPG platinum member for a few years and have stayed at this property A few times even when it used to be the Sheraton Safari. But knowing the hotel industry as I do ,you have to realize what spg...More
1 Thank Dan S
Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded 18 April 2018
Thank you for your loyalty as a SPG Platinum Member and for writing a review. On behalf of the team we really appreciate you recognizing our wonderful unique property. Our staff works very hard and enjoys taking care of our guests during their time...More
Always a great stay for us in Lake Buena Vista....Staff is Wonderful from Shakeena at front desk to fabulous Ms Brenda in the restaurant"celebrating 21 years here" she makes us feel like Family!To Juan our favorite Valet guy,to of course Ms Cindy the GM who...More
Convenient location, clean but needs renovation. Front Desk staff do not have a "can do attitude".
Requested maintenance to the unit was not completed.
My understanding is the Marriott is taking over this time share.More
Response from Haley K, Manager at Sheraton Lake Buena Vista ResortResponded 3 days ago
Thank you for sharing your review. The Starwood hotel chain is now a part of the Marriott property portfolio, with a full integration happening in August of this year. However, the Sheraton Lake Buena Vista Resort does not have timeshares, so I am not...More
Comfortable, clean and with good options for dinner and breakfast (Starbucks, pizza, etc). Indoor pool was very good (we've been there on January) and the hotel is close to all Disney attractions. Worth staying.
The activates at the pool were coordinated by an entertainment liaison (as stated above, after 2PM). Some of the activities included, balloon toss, water slide race, basketball toss. The children around the pool seemed to... More
The activates at the pool were coordinated by an entertainment liaison (as stated above, after 2PM). Some of the activities included, balloon toss, water slide race, basketball toss. The children around the pool seemed to be happy. There was also a ping pong table and giant jenga. I believe a video game room (I am not 100% sure on that). When you are pool side tell Lulu hello from Massachusetts. She will keep the children busy, I believe she is the entertainment liaison on the weekend.