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Holiday Inn & Suites Across from Universal Orlando

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Holiday Inn & Suites Across from Universal Orlando
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1,915 Reviews from our TripAdvisor Community

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Showing 1,239: English reviews
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Latrobe, Pennsylvania
Reviewed 4 days ago NEW

My husband and I stayed there on our recent trip to Universal Studios Orlando. We were only staying for one night. We checked in very early around 8:00am and knew that we would not be able to get into our room till later. We informed the desk that we were headed to the park and would like to check in...

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Helpful?
1Thank jlyna14
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Jlyna14, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. If you would like to discuss further, please call the...

New York
Reviewed 5 days ago NEW

I really didn't have high expectations from this hotel but was pleasantly surprised. I visited Orlando with my family for a 4 day vacation and we wanted to spend time at Universal. This hotel is 15 minutes walk to the park. Hotel also has free shuttle if you don't want to walk. Front desk staff are very nice and are...

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Helpful?
Thank prashantsh1928
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Prashantsh1928, Thank you for your feedback! We are so proud you experienced such a great time while staying with us. We look forward to having you back with us again soon. General Manager

Arlington, Virginia
Reviewed 5 days ago NEW

We arrived with out 3 children (2, 6 &11 year old) at 10:30am, previously requested a early check in, we had to wait about 2 and half hours........... front desk lady wasnt the most friendly person.......... Finally got our suite, it was clean and very comfortable. Went to the Guest Service window to inquire tickets for the parks, IT WAS...

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Helpful?
Thank Alejandra S
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Alejandra S, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. If you would like to discuss further, please call...

Reviewed 1 week ago

The service at the front desk and bellhop were great! After arriving at the hotel around midnight, and grabbing a snack from the TGI Fridays, I didn't actually get to bed until around 1:00am. This wouldn't have mattered much except there was a 7:00AM fire alarm. Some idiot pulled the alarm! The staff handled it greatly and event made me...

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Helpful?
Thank Ashley N
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Ashley N, Thank you for your kind words! We’re pleased to hear you enjoyed your stay with us, minus the fire alarm. Please stop in again next time you visit the Orlando area. General Manager

Atlanta, Georgia
Reviewed 1 week ago

The hotel was clean and provided us a convenient location to be able to walk over to Universal. The hotel provided a shuttle which runs a limited schedule in the morning and afternoon. They ask that you get a boarding pass ahead of time if you want to ride the shuttle. The hotel has arrangements with TGI Friday's next door...

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Helpful?
1Thank freff_atl
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Freff_atl, Thanks for writing the great feedback from your recent stay. We are delighted to hear that you had an amazing time. We look forward in welcoming you back soon! General Manager

Seminole, Florida
Reviewed 1 week ago via mobile

Hubby and I had a re-do of our disastrous anniversary and a Valentine's Day getaway to Universal for 2 days. This hotel was the best. I especially want to recognize CeeCee (spelling) and Raphael who pushing through the best accommodations for our stay. Your sincere understanding and compassion for us did not go unnoticed and Is Greatly appreciated! Hopefully the...

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Helpful?
Thank C H
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear CH, Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. General Manager

Ocala
Reviewed 1 week ago

This is a great hotel whether you are visiting the theme parks or attending a business meeting. The facilities are great and the rooms are comfortable.Has a restaurant on site and plenty of parking. Handy for any occaision

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Helpful?
Thank Marina L
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Marina L, Thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We look forward to creating that memorable positive stay experiences for you the next time you visit our hotel. General Manager

Hamilton, Canada
Reviewed 2 weeks ago

This is hotel has great value if you want to stay close to Universal but not dish out the money to stay on site. It's an easy 10min walk to Universal. There is also a shuttle to and from the hotel - just be sure to note the route back from Universal as we were one of the last stops...

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Helpful?
4Thank Milo5o
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Milo5o, Thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We look forward to creating that memorable positive stay experiences for you the next time you visit our hotel. General Manager

Reviewed 2 weeks ago

Great stay here! Staff was courteous and rooms were nice. They let us check in early upon arrival. Breakfast was free for children and $12 for each adult and was good. Must stay for visit to Universal. 10 minute walk. Will be back.

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Helpful?
3Thank 95s10nj
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear 95s10nj, Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. General Manager

Glasgow, United Kingdom
Reviewed 2 weeks ago

hotel was ok staff helpfull but not as good as holiday inn new orleans was told it is franchised in orlando , internet was ok washing machines were more expensive in orlando than new orleans gym was good fun while waiting for washing to finish view was ok but a lot of building going on ,close to a walgreens and...

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Helpful?
1Thank isabel g
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Isabel G, Thank you for taking the time to write a review about your recent stay with. We look forward to having you stay with us again next time you are in the Orlando area. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, Sea World and Wet n' Wild. Complimentary Limited Scheduled transportation to Universal Orlando, Sea World and Wet n' Wild. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 12,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 

Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Region: United States > Florida > Central Florida > Orlando
Price Range: RM477 - RM985 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida
Hotel Style:
#147 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Across from Universal Orlando staff and other travellers.
161 questions
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Pickering, United Kingdom
9 months ago
Leeds, United Kingdom
7 days ago
Derbyshire, United Kingdom

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Questions? Get answers from Holiday Inn & Suites Across from Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are staying here book your shuttle to the park well in advance.”
 of 5 bubbles jlyna14, 21 Feb 2017 | Read review
“High floor”
 of 5 bubbles prashantsh1928, 20 Feb 2017 | Read review
“Some rooms face towards Universal which may offer a view of fireworks on appropriate nights.”
 of 5 bubbles freff_atl, 15 Feb 2017 | Read review
“ok for universal ,no microwave , on green trolley line ,”
 of 5 bubbles isabelgW6790JJ, 7 Feb 2017 | Read review
“take advantage of their laundry facility, Business center and game room. Friday's is also connected to the hotel.”
 of 5 bubbles Nickina2, 23 Jan 2017 | Read review
5 of 5