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Quality Suites Lake Buena Vista

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#109 of 333 Hotels in Orlando
Certificate of Excellence
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1 room 2 adults 0 children
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Quality Suites Lake Buena Vista
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879 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Asheville, North Carolina
Reviewed 1 week ago NEW

We had to change clothes for a formal event after traveling several hours on the day of the event. We called the hotel and reached Vanessa, asking if we could get into our reserved room at 1 pm, 2 hours before normal check-in time. She was able to accommodate our request. We found the hotel super clean from the lobby...

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Helpful?
Thank bugleboy1952
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to leave us a positive review. We are very happy you enjoyed your stay with us. Our team strive to give the best customer service possible and glad we did just that. We will definitely share your comments with our team as positive feedback like yours is very much appreciated. Come visit us again...

New York
Reviewed 3 weeks ago via mobile

We stayed here over Christmas break for 2 nights. We're a family of 5, and stayed in a suite which includes a separate bedroom with 2 double beds. The living area held a full size sleeper sofa and a kitchenette. It was clean and quiet. There is an outdoor pool and a hot tub. The first night we arrived the...

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Helpful?
1Thank Queensgirl08
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to tell us about your stay. We are very sorry to hear what you encountered during your stay. Please know this will be forwarded to our General Manager, Denis; feel free to contact him directly at 407-465-8200 to provide further information. However, we are glad you enjoyed other aspects of your stay. We hope...

Crestview, Florida
Reviewed 4 weeks ago

My Family stayed 5 nights, the week before Christmas 2016. Ronaldo at the front desk was very friendly and hospitable at check-in and when I forgot to buy a lighter for my kid's birthday cake candles, he went out of his way to hunt one down for me and saved the day. The gentleman across the lobby from him was...

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Helpful?
1Thank jprmedina
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to tell us about your experience. We are glad you chose to stay with us for your child's birthday. Our team strive to give the best customer service possible and glad they did just that. We will definitely share your comments with our team as we are sure it will put a smile on...

Melbourne, Australia
Reviewed 4 weeks ago

We are a family of 6 with 2 teenager and 2 children. We arrived at the hotel and had a fuss free check in. Reception allocated a room on the 1st floor which was handy to the breakfast area. Unfortunately we needed to change rooms as phones didn't work and shower, for some reason, had no hot water. We raised...

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Helpful?
1Thank 808louiseg
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to leave us a very detailed description of your stay; it gives us the opportunity to look into what we can fix and what we should continue to do. We are very sorry to hear what you encountered with your first room and has since been taken care of. Our complimentary breakfast offers a...

Newport News, Virginia
Reviewed 1 December 2016

We booked the room on short notice. It was clean and comfortable. The perfect resting stop for me and my travel weary family. The added surprise was the late night hamburgers and chips with adult beverages that were made available to us completely free of charge. Mayra was fantastic and very kind in making that even though she was cleaning...

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Helpful?
1Thank thegregdavis40
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you so much for taking the time to leave us positive feedback. Our team strive to give the best customer service possible and glad we did just that. We will definitely share your positive comments with our team. Come visit us again the next time you are in the area.

Reviewed 25 November 2016 via mobile

We have stayed at this hotel many times, and are very satisfied. The staff is always helpful. The rooms are nice and big, and the beds are very comfortable! We love that every room has its own kitchen with refrigerator and freezer. We also like that it is quite close to several restaurants, outlet malls and theme parks. Also, Cocoa...

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Helpful?
1Thank Trine M
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for continuing to stay with us; your business and loyalty is very much appreciated. We also appreciate you taking the time to leave us positive feedback and pointing our specifics about your room. We hope to see you for many more years to come.

Reviewed 24 November 2016

We booked here because it was between Universal and Disney. I loved that there was a kitchenette. Some parts were updated, like the counters. However, I was concerned about the cook top enough to NOT use it. It definitely needs replacing. I was a bit disappointed that I had asked for dish soap only to be handed bath soap. I...

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Helpful?
1Thank klue70
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Wow, thank you so much for your detailed feedback as it tells us what we need to work on or continue doing. It is wonderful to hear you were able to utilize the amenities and please know all comments are reviewed by the General Manager so he is aware. We hope you were also able to visit the local attractions;...

huddersfield
Reviewed 23 November 2016

The accommodation itself was good value for money and the rooms were of a good standard. The staff and service was very friendly. Breakfast was very basic but then it was budget accommodation, my real gripe has be the use of polystyrene and plastic cups , knives and forks. Extremely un-environmental. I noticed this was the norm in other hotels...

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Helpful?
1Thank vic198031
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for your very concerned feedback. Please know all comments are reviewed by the General Manager to look into. We appreciate your feedback regarding our breakfast items and will definitely keep it in consideration. We hope you will stay with us again in the near future.

Sydney, Australia
Reviewed 20 November 2016 via mobile

Suites very clean and a good size, lounge with sofa bed, and kitchenette, separate bedroom. Bed comfy, rooms serviced daily. Complementary breakfast ok. Local shops and restaurants within walking distance. Shuttle service to theme parks not good ended up hiring a car which was inexpensive and much easier would recommend as good value for money.

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Helpful?
1Thank Janis D
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to tell us about your experience. We are very happy to hear you enjoyed certain aspects of your stay. Thank you for pointing out detailed information about your stay; always a plus for out future guests to get helpful tips from other guests. Feedback like yours is very much appreciated and we hope to...

Brazil
Reviewed 17 November 2016

The hotel is very well located near to the parks and to the outlets. There are lots of small shopping centers in the neighborhood. Rooms are clean, well equiped with a small kitchen and beds are really confortable. Breakfast is very simple but acceptable.

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Helpful?
1Thank PauloMarinho
Joyce L, Public Relations Manager at Quality Suites Lake Buena Vista, responded to this review

Thank you for taking the time to tell us about your stay. We are very happy to hear you enjoyed every aspect of your stay from the location to the comfort of the beds. Feedback like yours is very much appreciated. Come visit us again the next time you are in the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Quality Suites®Orlando Lake Buena Vista. 8200 Palm Parkway, Orlando Florida 32836For the finest in suite accommodations stay with us at the Quality Suites® Orlando Lake Buena Vista. We are nestled in a beautiful and peaceful resort area just minutes to the best attractions, dining, entertainment and shopping Orlando has to offer. Our 123 guest suites feature one king or two queen beds in a bedroom separate from the living and kitchen areas. The kitchens are fully equipped with a full size refrigerator, microwave, stove top, dishwasher, coffee maker, and utensils. Additionally two (2) TV’s are in each suite. We also have two bedroom suites available that can sleep up to 8 guests. Whether staying for business or leisure, the Quality Suites® Lake Buena Vista is your best choice for spacious suites with all the amenities of home. ... more   less 

Additional Information about Quality Suites Lake Buena Vista

Address: 8200 Palm Pkwy, Orlando, FL 32836-6427
Region: United States > Florida > Central Florida > Orlando
Price Range: RM455 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Lake Buena Vista 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Choice Hotels and Orbitz so you can book your Quality Suites Lake Buena Vista reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Suites Lake Buena Vista Hotel Orlando
Quality Inn Orlando
Quality Hotel Orlando
Quality Suites Lake Buena Vista Orlando, Florida
Hotel Style:
#85 Family Hotel in Orlando
#92 Romantic Hotel in Orlando
#94 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Lake Buena Vista staff and other travellers.
83 questions
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Questions? Get answers from Quality Suites Lake Buena Vista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was very quiet.”
 of 5 bubbles MarleneK679, 8 Nov 2016 | Read review
“Don't be afraid to ask for a different room”
 of 5 bubbles jabawaki, 17 Oct 2016 | Read review
“If you want a quiet stay at night you should choose the rooms that look to the pool.”
 of 5 bubbles , 27 Jul 2016 | Read review
“Pick another hotel”
 of 5 bubbles PattyannD, 18 Jul 2016 | Read review
“If you want a very dark room in the morning, pick a lower floor.”
 of 5 bubbles sgtdisney, 25 Jun 2016 | Read review
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