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Rosen Centre Hotel

AMOMAUS$101*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$242*
US$101*
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US$242*
US$242*
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Rosen Centre Hotel
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2,782 Reviews from our TripAdvisor Community

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Showing 2,407: English reviews
Seattle, Washington
Reviewed 5 May 2015 via mobile

The hotel looks nice but the rooms are dirty and rundown. Needs the carpet cleaned and paint. Staff was extremely rude. Rooms have full size beds and is small. Bathrooms are tiny and outdated. Parking garage is blocks alway and $15 a day. Avoid this hotel!!

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Helpful?
Thank wgr72
Management response:

wgr72, We apologize profusely for our shortcomings. Please feel free to always address your issues and concerns with our hotel management prior to your departure in order to offer us the opportunity to rectify the issue for you. Thank you for your feedback. Stacia Orock Social Media Concierge Rosen Hotels & Resorts Office Address: 9939 Universal Blvd. Orlando, Florida 32819...

Prior Lake
Reviewed 5 May 2015

Stayed at the hotel for a business conference. My company paid for the room but they asked me for my credit card for a deposit. Normal practice okay but when I went to check out they placed a hold on my card for two times the amount of the hotel rate. When I called and inquired they informed that it...

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Helpful?
1Thank Carla W
Management response:

Carla W, We apologize for the original mistake made and want to insure you that we honor our contingency nights as promised. I will be sharing your review with MaryLou in order to have her contact you directly. Please feel free to respond to my personal message to you in order to pass along your information to MaryLou and her...

Reviewed 4 May 2015 via mobile

We've stayed here several times. We stay because Hotwire tends to have the cheapest "secret" rates. I'm never thrilled to see this as my hotel mostly because of the parking fee, the fact that the hotel is HUGE and is always busy with conventions, and its a long ways from the parking garage to the lobby. Rooms are average and...

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Helpful?
Thank Nocomfortzone
Management response:

Nocomfortzone, Thank you for your feedback regarding our property. We hope to one day welcome you back to a comfortable, homey touch at our property or perhaps one of our sister properties. Until next time, warmest hospitality. Stacia Orock Social Media Concierge Rosen Hotels & Resorts Office Address: 9939 Universal Blvd. Orlando, Florida 32819 Email: SOrock@RosenHotels.com Phone: 407.996.9939 | Fax:...

Orlando, Florida
Reviewed 3 May 2015

The Rosen Centre Hotel On The South Side Of The Convention Center Is The Rosen Centre Hotel. The Rosen Centre Hotel's Fine Dining Restaurant Is Called Everglades Restaurant & Lounge. Capturing the essence and flavors of Florida is Rosen Centre Hotel’s Everglades Restaurant. The chefs serve creative takes on gourmet dishes while sourcing fresh, local seafood, meats and produce. Whether...

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Helpful?
1Thank LeslieEisenberg
Management response:

LeslieEisenberg, Thank you for reviewing each of our property's restaurants. We appreciate you sharing our restaurants detailed descriptions for to guests. It would be a pleasure to welcome you back again soon for another visit to our hotel. Safe travels! Stacia Orock Social Media Concierge Rosen Hotels & Resorts Office Address: 9939 Universal Blvd. Orlando, Florida 32819 Email: SOrock@RosenHotels.com Phone:...

Tampa, FL
Reviewed 3 May 2015 via mobile

I stayed here with my daughter while she was playing in a volleyball tournament at the OCCC. Conveniently located next to OCCC with a sky bridge that connects the two buildings. Room was clean but there was a smooshed cracker on the carpet and the tv didn't work so I called the front desk and they sent someone up to...

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Helpful?
Thank familyoffiveTampa_FL
Management response:

familyoffiveTampa_FL, Thank you for this wonderful review for our property. I am very pleased in knowing our staff had these couple of issues taken care of for you. We certainly hope to accommodate you and your family again anytime you are visiting the Orlando area. Until then... Safe travels! Stacia Orock Social Media Concierge Rosen Hotels & Resorts Office Address:...

Reviewed 1 May 2015 via mobile

When we first arrived and saw the $15 a day to park we thought surely that didn't mean for people already paying to stay there...we were wrong. The parking garage to our room had to be a good half mile hike, too. Having a bell boy bring your luggage up is mandatory, we felt bad we had no money to...

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Helpful?
3Thank Jen G
Management response:

Jen G, We apologize for this information regarding our parking fees were not communicated to you prior to your arrival. Thank you for your time and valuable feedback. Your patronage is sincerely appreciated and we hope you will afford us another opportunity to demonstrate our hospitality. Stacia Orock Social Media Concierge Rosen Hotels & Resorts Office Address: 9939 Universal Blvd....

Edgewater, Florida
Reviewed 1 May 2015

We had a great stay here, the rooms were clean and the staff were nice. The hot tubs were great. When traveling we have to bring our own food as I suffer from severe celiac disease and cannot eat out, so the minifridge helped us out quite a bit (we also kept two coolers in the room for the rest...

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Helpful?
Thank Emma S
RosenHotels, Social Media Concierge at Rosen Centre Hotel, responded to this review

Emma S, Thank you for your wonderful review and feedback for us! It's great to read you both had an overall wonderful stay with us for the city wide exposition! I am very pleased to read you both had situated yourselves and found was to comfortable suit your dietary needs with the assistance of our room amenities. It would be...

roadie
Reviewed 30 April 2015 via mobile

This hotel was a great all around hotel. From the pools and hot tubs to the room cleanliness it was all fantastic. We were working at the convention center so the sky walk was a great asset and all the amenity's for food in the lobby was great . I would stay again no problem at all

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Helpful?
1Thank Ben L
Management response:

Ben L, Thank you for sharing your great experience with us in your review! We greatly appreciate all of your fantastic words for our property. Please visit with us again soon sometime. Safe travels! Stacia Orock Social Media Concierge Rosen Hotels & Resorts Office Address: 9939 Universal Blvd. Orlando, Florida 32819 Email: SOrock@RosenHotels.com Phone: 407.996.9939 | Fax: 407.996.3157

Reviewed 30 April 2015 via mobile

Rudest front desk staff, incompetent managers. Avoid staying here. When I tried to check in, my husband was collecting our bags, and the front desk attendant Kylnn told me I was violating security. No one was helpful, room stank. Avoid this dump

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Helpful?
Thank Brooke N
Management response:

Brooke N, We apologize for our shortcomings. Please always reach out to our hotel management when you experience any concerns or less than favorable service. We welcome the opportunity to rectify the situation prior to your departure. Your patronage is sincerely appreciated and we hope you will afford us another opportunity to demonstrate our hospitality. Respectfully, Stacia Orock Social Media...

Caerphilly, South Wales
Reviewed 28 April 2015

This is the 6th time we have stayed here as a family, and this was our longest and best stay to date. From arrival we were treated as valued guests, the rooms are excellent, this year we had views over I-Drive and the new Big Wheel from the 22nd floor. The pool was great as ever, and the new Harry's...

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Helpful?
1Thank chipnpin
Management response:

chipnpin, Thank you so much for your superb review! We treat you as our valued guests because you truly are! Thank you for returning you us year after year. It always a joy to read when our guests thoroughly enjoy their visits with us! We appreciate your outlook on the distance through our convention center to our self-parking garage. You...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Rosen Centre Hotel raises the bar in guest service, convenience and value among Orlando hotels with the numerous amenities at the 1,334-room, award-winning convention property. Recently unveiled is a new Executive Ballroom that offers 4,000-sq. Ft. Of pre-function space and 18,000 sq. Ft. Of state-of-the art meeting space. This new addition brings the hotel's total meeting space to more than 150,000-sq. Ft., Which includes the 35,000-sq. Ft. Grand Ballroom, the 14,375-sq. Ft. Junior Ballroom, two 3,500-sq. Ft. Signature meeting rooms and 24 individual meeting salons. The Rosen Centre Skywalk, a covered pedestrian connector, joins the hotel with the Orange County Convention Center's West Building. The walkway rises approximately 20 feet above vehicular traffic on Convention Way, providing attendees with a safe, weatherproof, and traffic-free "commute" from guest room to meeting room or restaurant in less than four minutes. Rosen Centre Hotel's guests also enjoy a wealth of relaxing amenities. Our hotel features nine restaurants and lounges including Everglades Restaurant and Bar, a Florida-themed steak and seafood resaurant, Cafe Gauguin, featuring three daily extensive buffets and a la carte menu items; Banshoo Sushi; 98Forty Tapas & Tequila; Smoooth Java, proudly serving Starbucks drinks, smoothies and pastries; and the 24-hour Red's Deli. For recreation, the hotel features an Olympic-size tropical outdoor swimming pool and The Spa at Rosen Centre, featuring seven treatment suites, a full-service hair salon, health club and state-of-the-art fitness center. ... more   less 

Additional Information about Rosen Centre Hotel

Address: 9840 International Dr, Orlando, FL 32819-8111
Region: United States > Florida > Central Florida > Orlando
Price Range: RM495 - RM1,199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rosen Centre Hotel 4*
Number of rooms: 1334
Reservation Options:
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Also Known As:
Rosen Centre Orlando
Hotel Rosen Centre
Rosen Centre Hotel Orlando, Florida
Hotel Style:
#25 Spa Hotel in Orlando
#45 Luxury Hotel in Orlando
#71 Family Hotel in Orlando
#78 Business Hotel in Orlando
#80 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Rosen Centre Hotel staff and other travellers.
88 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I got a nice high room with a pool view”
Oakparker300, 20 Apr 2017 | Read review
“The Restaurants are a little pricey”
846josephm, 18 Apr 2017 | Read review
“Very nice view of the city on front side of hotel. The hotel does offer suites that overlook the pool area.”
SEL201754, 11 Apr 2017 | Read review
“request a room on the 16th floor or higher (separate elevators for floors 16 and above) and you also get a great view.”
Volleyvic, 11 Apr 2017 | Read review
“Stay on the 10th floor or higher on the highway side.”
145jaimev, 10 Apr 2017 | Read review
5 of 5
AMOMA
US$101* /night
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Booking.comUS$242
Expedia.comUS$242
TripAdvisorUS$242
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Prices are for 1 room, 2 adults
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