DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#190 of 390 in Orlando
Location
Cleanliness
Service
Value
Conveniently located, DoubleTree by Hilton Hotel at the Entrance to Universal Orlando, is walking distance from the Universal Orlando's two great theme parks, Islands of Adventure and Universal Studios Florida. Our DoubleTree hotel is not only in a prime location for Universal Orlando, but also situated miles from local attractions like SeaWorld Orlando, Aquatica, The Prime Outlets, golf courses and more. Let us welcome you with a warm, freshly baked chocolate chip cookie at check-in. The DoubleTree by Hilton Hotel at the Entrance to Universal Orlando has three restaurants, a bar, swimming pool and fitness center. With 60,000 sq. feet of meeting space, this Orlando Hotel is perfect for conventions, receptions and special celebrations. Upgrade to one of the PURE allergy friendly hotel rooms. They go through a comprehensive process to reduce irritants for travelers suffering from asthma or allergies. Ready for your Universal Orlando vacation?
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free shuttle or taxi services
Business Centre with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Car hire
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Location
Full view
85Good for walkers
Grade: 85 out of 100
80Restaurantswithin 1 km
14Attractionswithin 1 km
Contact
5780 Major Blvd., Orlando, FL 32819-7904
Getting there
Car HireSee all Orlando car hire
1938Reviews241Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
Had a phenomenal stay and was going to give 5 stars, but an hour after check out I realized I left a coat in my room. I'm still in town so I tried calling to check with the front desk and couldn't get a hold of anyone. I tried messaging through the hilton app and received no response. Can someone from the hotel reach out to me? I'm assuming housekeeping found the coat..? Thanks!
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: non existent customer service
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Helpful
Hotel's Favourite
Stayed at this location for one night after visiting universal studios, front desk employee was clean and professional,thanked us for being Loyal Diamond members, we were promptly given our complementary water and fresh baked cookies, and Diamond members resort comp . he explained the resort’s amenities fully . We decided to Eat on site since we we’re extremely tired from 8 miles of walking in universal. We decided to eat at the American Grill on the first floor , the waitress was very attentive and friendly, Typical Hotel Food. Next door was an ice cream shop, ice cream was fresh and normal pricing. The room was beautiful with a nice view of the pool and pond . The only thing I didn’t like to see inside the ground floor with my children around we’re the male and female Guests walking around half naked at the inside bar and restaurant, men had no shirts on and females had no shirts on exposing their bikini tops (chest) and bottoms ( some exposed with G’s) not a good look for the hotel . I’ll definitely return while in the area .…
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Date of stay: July 2021Trip type: Travelled
4 Helpful votes
Helpful
Response from Marketing Sales, Sales at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded 28 Jul 2021
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please note that your concerns have been passed on to our Security management. We hope to welcome you back again soon.
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Stayed here for a couple of nights. The hotel is pretty tired. especially the rooms. Our room had a pretty dodgy smell that hit you every time we went back in. Also the towels didn't smell right. The aircon was mega noisy. Breakfast is about $25-$30. You can easily drive to Dennys/IHOP in a few minutes and spend 40% less. Huge car park, but we had to pay $26 a night. Starbucks on site, which is a thumbs up. About 15-20 mins from orlando airport and about a 15 - 20 minutes walk from universal. Staff were nice enough. Wouldnt stay here again, there must be better options available.
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Date of stay: May 2022
Value
Rooms
Service
Helpful
Nice room and comfortable beds. Pleasant 15 minute walk to Universal or they have a shuttle which if you plan to take make reservation early. Nice spa and pool open until 11pm. Outdoor firepit and fountain lit at night. Nice place to get a drink from the bar and sit in the evening. Breakfast expensive ($27.00 for the buffet) Servers were friendly and attentive. As Diamond members we get $30.00 credit for two which did not cover half the cost. Better to use credit at Starbucks on premise for breakfast. Parking $27.00 a day. When we checked in clerk not very knowledgeable about hotel or Diamond upgrade but they were extremely busy. Asked later after coming back from dinner and was moved to an upgraded room (corner more spacious with view of Universal). Hotel has business center with two computers on counter but no stools. I carried the stool from the car rental booth to use and then returned it when I left. Otherwise would have stood at the computer and was there over an hour completing work matters late at night. At least there was a printer available but no supplies or wastebasket. Overall a good stay.…
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Date of stay: May 2022Trip type: Travelled
Room Tip: Have breakfast and coffee at Starbucks. Breakfast buffet nothing special for the cost. Ask cost...
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Helpful
Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded 4 days ago
Thank you for taking the time to share this 4/5 review! We're so glad to hear your time with us was so enjoyable! We're delighted you appreciated our rooms, cozy beds, location, shuttle service, and amenities. We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding our features and accommodations with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon!
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Hilton Diamond member, so stayed at many Hilton Properties and several in Orlando area. Best value in the area, especially if visiting Universal. Positives: clean, quiet, lobby and grounds are terrific. Shuttle service to Universal (need to reserve a spot) or walkable but you will be exhausted on your walk back at the end of the day. Hotel staff is great, especially Viny at the Sunshine Cafe and Brian (manager). Only complaint, breakfast buffet is overpriced at $25 and parking $26 per day but this somewhat offset by reasonable room rates. Recommend a room with Universal view, very cool at night time. If you have a Hilton meal credit, can use at the restaurant, Sunshine Cafe or pizza place but NOT the Ice Cream shop.
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: Recommend a room with Universal view, very cool at night time.
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Helpful
Response from Alex K, General Manager at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Responded 5 days ago
We are always refining our hotel standards, and we're glad your appreciate our efforts! We loved that you had a nice stay and enjoyed your comfortable accommodations and our convenient location, as it lets us know how well we're doing. Thank you for leaving us this positive review!
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PRICE RANGE
US$113 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton at the entrance to universal orlando hotel orlando, doubletree orlando, orlando doubletree, doubletree universal
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
742
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Claim Your Listing Frequently Asked Questions about DoubleTree by Hilton Hotel at the Entrance to Universal Orlando
Which popular attractions are close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Nearby attractions include Hollywood Drive-in Golf (0.9 km), Universal Studios Florida (1.1 km), and Hard Rock Live (1.1 km).
What are some of the property amenities at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Conveniently located restaurants include Border Grill Fresh-Mex, Haagen Dazs Ice Cream, and Cinnabon.
Are there opportunities to exercise at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel at the Entrance to Universal Orlando offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to DoubleTree by Hilton Hotel at the Entrance to Universal Orlando?
Many travellers enjoy visiting City Hall (10.0 km) and Jack Kerouac House (11.4 km).