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We decided to visit friends, family and go the parks and chose this hotel do to location. It's an older properties, just average, if you like hot showers not luke warm this isn't the place for you. If I came back to the Orlando area...More
I spent 16 nights at the Double Tree hotel in December 2017 for a golfing vacation. I picked this hotel because it is centrally located in Orlando and is with walking distance of Universal. I did go to CityWalk many nights for dinner.
This has been one of the worst hotels I have ever dealt with. STAY AWAY. After paying in full on Priceline a month ahead of time, the hotel double charged me for the full cost of my stay after I left. Despite two weeks of...More
Our stay was great until we realized that our Nintendo Switch and all of its games were missing from our room, despite our Do Not Disturb sign being left on the door to keep housekeeping out.
Then when I spoke to the front desk/lost &...More
2 Thank 766thomasm
Response from DT Universal O, Social Media at Doubletree By Hilton at the Entrance to Universal OrlandoResponded 3 days ago
Thank you for your recent stay with us. We have sent your feedback to the personnel concerned. We apologize for this bad experience. This is very disappointing to hear. We would like to know more. Please email us at firstname.lastname@example.org so we can...More
Located at the entrance to Universal, this Doubletree is very nice and great for business or family fun. The food service during the group meals was excellent. Every member of the staff was helpful and gracious. There is a Starbucks in the lobby, a great...More
Response from DT Universal O, Social Media at Doubletree By Hilton at the Entrance to Universal OrlandoResponded 6 days ago
Thank you so much for your recent stay with us. We appreciate your honest and positive feedback about your stay. We are absolutely happy our staff had spread the positive attitude to our guests and were apart of your memorable stay. We definitely...More
Response from Kenneth L | Reviewed this property |
You can get tickets at the hotel, there is a Universal desk in the lobby, but I do not know if they are discounted from the prices charged at the park. There is also a free shuttle bus from the hotel to the entrance to the... More
You can get tickets at the hotel, there is a Universal desk in the lobby, but I do not know if they are discounted from the prices charged at the park. There is also a free shuttle bus from the hotel to the entrance to the park, you have check the Universal desk for the schedule, but it isn’t a very far walk. So unless the bus is coming within 10-15 of when you are ready to leave, I would say, just walk over.