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Doubletree By Hilton at the Entrance to Universal Orlando

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Doubletree By Hilton at the Entrance to Universal Orlando
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4,179 Reviews from our TripAdvisor Community

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Showing 3,515: English reviews
Start your review of Doubletree By Hilton at the Entrance to Universal Orlando
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Reviewed yesterday NEWvia mobile

The experience was nice but the best location for the room is NOT facing the parking lot. Getting a room with a pool view is much better. Very clean, reasonable rates but the restaurants in the plaza leaves much to be desired. Unless they've gotten new management, don't eat at the Golden Coral. The location is great for all the...

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Helpful?
Thank Ericka C
Manchester, New Hampshire
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

So glad we came back following renovations. (They're continuing but, we were in a renovated section). Rooms were great! Staff was great. Breakfast was a terrific start to every day. Room service has an arrangement with a local pub (Miller's). We would never have tried it on our own (not brave about new places) but, it was very good. The...

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1Thank John D
About Hotel's Favourite Review
dtuniversal2016, Social Media Coordinator at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear John D, Thank you for your recent stay in our hotel. We are delighted to hear your stay was memorable. We truly appreciate your positive feedback about our staff. We will be sure to share with our Management Team. We hope to see you back in the near future! Kind regards, Mila Bryce Social Media Coordinator

Virginia
Reviewed 2 days ago NEW

Let me say I love the hilton brand but not this particular hotel. The hotel was under rennovations and I'm actually suprised our conference was held there. Check-in was located in a tiny room which caused long and lengthly lines for check in and out. Staff was not friendly and did not welcome honors members or offer the famed warm...

Review collected in partnership with DoubleTree by Hilton
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Thank TTTraveler2012
Tracy, California
Reviewed 3 days ago NEW

Right next to universal for easy access. Very clean and quiet for a lovely stay. Digital keys for your room is a wonderful feature that needs to be added everywhere. Definitely love being a Hilton rewards member.

Review collected in partnership with DoubleTree by Hilton
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Thank christopherbE831CV
Reviewed 3 days ago NEWvia mobile

I stayed for a couple of nights in February. The hotel is under renovation right now and they chose the worst way of doing it. The front desk was put in a little office and checking in is like going to a government office. The rooms are extremely outdated and in bad shape. The worst aspect is the security of...

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Thank Rodrigo D
Reviewed 4 days ago NEWvia mobile

Hotel is under construction, added surprise fees upon check in. Limited dining options, buffet is overpriced. Too many kids in the spa/hot tub. Not enough seating around the pool. I am an Honors member, I was not offered an "Honors" room.

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1Thank Terra J
dtuniversal2016, Social Media Coordinator at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear Terra J, Thank you for your recent stay with us. We are sorry to hear about your experience and I assure you your comments have been shared with our Management team. We are very excited to announce that our full redesign will be completed this Spring 2017. We hope you will give us another opportunity in the future. Please...

Montreal
Reviewed 5 days ago NEW

Except for the mishap of the room cleaned 2 times our experience was satisfactory. Please correct the mishap for future bookings. The recepionist Linda was very helpful and upset that had happened to us and offered us free breakfast. She also suggested Charley's restaurant for supper which was amazing.

Review collected in partnership with DoubleTree by Hilton
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1Thank I4962KAmarcos
Toronto, Canada
Reviewed 6 days ago NEW

This hotel was similar to many I have stayed at in Orlando. Rooms were clean and functional. The pool area was good. What set this hotel apart was the customer service of one person in partcular. During my last day at the hotel the water was out for a short amount of time. It was annoying as I wanted to...

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Thank Joeg9922
Mentor, Ohio
Reviewed 1 week ago via mobile

Construction. Closed accessways. Very little signage. Limited lunch options. I'm ignoring 'closed walkway' signs just to get to my conference rooms. Worst conference experience ever. So glad I get to come back tomorrow.

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4Thank JaniceL73
dtuniversal2016, Social Media Coordinator at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear JaniceL73, Thank you for your recent stay in our hotel. We appreciate your feedback and are disappointed to hear of your experience during the conference. Your comments are very important to us and I assure you we have shared the details with our Management team. We are very excited to announce that our full redesign will be completed this...

Lee's Summit, Missouri
Reviewed 1 week ago via mobile

There were several problems with this stay. First was the fact that we booked the hotel via Hilton's Honor site using the Advance Pay Rate. Whom ever was to enter the reservation, did not. We were double charged. It took me A WEEK to get everything figured out with Double Tree and the corporate office. I would like the thank...

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3Thank DAWN G
dtuniversal2016, Social Media Coordinator at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review

Dear DAWN G, Thank you for your recent stay in our hotel and for your kind comments about the service you received from our Finance team, specifically Joel. We will be sure to pass on your feedback to our Management Team. We are very sorry to hear of your experience with our Corporate Customer Service team. I assure you this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Doubletree By Hilton at the Entrance to Universal Orlando

Address: 5780 Major Boulevard, Orlando, FL 32819-7904
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: RM410 - RM1,088 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree By Hilton at the Entrance to Universal Orlando 3.5*
Number of rooms: 742
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Orbitz and Jetsetter so you can book your Doubletree By Hilton at the Entrance to Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton At The Entrance To Universal Orlando Hotel Orlando
Doubletree Orlando
Orlando Doubletree
Doubletree Universal
Doubletree By Hilton At The Entrance To Universal Orlando Florida
Hotel Style:
#136 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton at the Entrance to Universal Orlando staff and other travellers.
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Questions? Get answers from Doubletree By Hilton at the Entrance to Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high room facing the east for a nice sunrise in the morning or to the west for a view of the park.”
 of 5 bubbles W4ATL, 14 Feb 2017 | Read review
“Homewood Suites is far better in quality, size, and price!”
 of 5 bubbles aekbouti, 30 Jan 2017 | Read review
“Be careful about Wheel Chair access. Don't use Room 234!”
 of 5 bubbles livablec, 28 Jan 2017 | Read review
“Poolside sun is only in the morning.”
 of 5 bubbles SuzanneBabylon, 13 Jan 2017 | Read review
“Ask for court yard or pool views. No rooms are near elevators so all are basically quiet.”
 of 5 bubbles helenwK6390VC, 4 Jan 2017 | Read review
5 of 5