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Loews Portofino Bay Hotel at Universal Orlando

Booking.comUS$404*
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#73 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Loews Portofino Bay Hotel at Universal Orlando
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3,564 Reviews from our TripAdvisor Community

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There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
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Showing 3,290: English reviews
Reviewed 4 days ago NEWvia mobile

If You want to feel special this is the place to be The other resorts have a newer contemporary feel in their rooms we stayed a few nights there first but not the beautiful courtyard like Portifino. Although we have been coming here for years I may change to the contemporary newer decorum

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Helpful?
Thank Sylvet16
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments, Our hotel is a re-creation of the seaside village of Portofino, Italy. Our team members bring the Italian spirit of ‘la dolce vita’ – the sweet life - alive in many ways. We are happy that the experience we create made you feel like you were in Italy. Again, thank you for your comments and...

Beverly Hills, Florida
Reviewed 4 days ago NEW

Hotel beautiful, rooms are large and clean, property very well maintained. However, if you got tickets through hotel make sure to get tickets and express passes because they are at 2 different places in lobby. Wasn't explained this at check in causing me to wait 40 minutes at guest services and another 20 at hotel because they changed our room....

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank hvaldezh
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are glad you enjoyed the many benefits of staying at one of our on-site hotels. We hope we have the opportunity to welcome you back soon.

Bagshot, United Kingdom
Reviewed 4 days ago NEWvia mobile

We had a lovely four nights here to make he best use of our universal/islands of adventure tickets. You skip all the parking chaos at the parks and take tranquil water taxis which run smoothly all day, you skip the bag check madness at the parks and have a quieter more civilised bag check before boarding your water taxi. You...

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Helpful?
2Thank HelenPilkington
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

WOW! Thank you for the stellar review! We are pleased to hear your family enjoyed the many benefits from staying at our on-site hotels. From lounging by our pool and enjoying our Roman aqueduct slide, to emersing yourself in 'La Dolce Vita,' the Sweet Life during Musica Della Notte and fully enjoying the offerings in our club lounge. Like so...

Orlando, Florida
Reviewed 4 days ago NEW

excellent hotel will return next year for 2 weeks again. amazing early entry to the parks express passes fantastic food opera singers boat ride to universal we cant fault it our family are going in 2019

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank glennh976
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you so much for your kind comments. We are thrilled to hear that you enjoyed our little piece of Italy. Musica Della Notte, our nightly music performance, is a delightful way to end an adventurous day at the Universal Orlando theme parks. We are glad that you enjoyed living ‘la dolce vita’ - the sweet life. We look forward...

Seminole, Florida
Reviewed 4 days ago NEWvia mobile

We recently stayed at the Portofino. The hotel itself was quite lovely. The room was very clean. Upon making the reservation I request a quiet room away from the elevators. I recently had major surgery and wanted to make sure we had a peaceful room. After spending a great day in the park we were awakened from a sound sleep...

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Helpful?
2Thank bonbon101185
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

Orlando, FL
Reviewed 5 days ago NEW

I was there for a large business conference at the Convention Center. My room was on the 4th floor of the East Wing. It was very quiet in the room. The property is beautiful, laid out like a small village in Italy with several restaurants, shops and even a Starbucks onsite. There are several pools including a quieter one off...

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Helpful?
1Thank Bonesy2
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your amazing comments. We are happy to hear you enjoyed the beauty of our re-creation of the famed Mediterranean seaside resort village of Portofino, Italy. Like so many, you took full advantage of the many amenities the hotel offers like the complimentary water taxi to the Universal Orlando theme parks and the Roman Aqueduct pool slide located...

Reviewed 6 days ago NEWvia mobile

Had a bad experience the first time I stayed here with my family, however decided I would try this hotel again Loews Portofino Bay did not improve. Upon entering my room I noted it was just a quick clean found hair long hair on a sheets and the bathroom had hair in the tub and dirt. This continues to be...

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Helpful?
2Thank Psycop
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

New Hope, Pennsylvania
Reviewed 6 days ago NEW

This property is beautiful! Spectacular setting. Staff very pleasant and helpful. In one on-site restaurant the server was sent to another establishment to get a condiment that my daughter requested because they did not have it! Really beyond the call of duty. Extremely convenient to the parks, but I would stay again even if not going to Universal. Great value...

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Helpful?
Thank ADDKET
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you so much for your kind comments. We are thrilled to hear that you enjoyed our little piece of Italy. Musica Della Notte, our nightly music performance, is a delightful way to end an adventurous day at the Universal Orlando theme parks. We are glad that you enjoyed living ‘la dolce vita’ - the sweet life. We hope to...

Branchburg, New Jersey
Reviewed 6 days ago NEW

Went down for a business trip only, so no time to see any of the theme parks or outside activities. Have to admit when I walked in I thought the whole "Italy" thing was going to be a bit cheesy, but they won me over. The service was great, the room was clean and comfortable, the food was good everywhere...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Jason B
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your kind comments about our hotel and our team members. It is feedback such as yours that helps inspire the team to excellence. We are very proud to offer amazing benefits when you visit Universal Orlando. Unlimited Express Pass and Early Park Admission are some of the most popular benefits our on-site hotel guests enjoy. Thank you...

Reviewed 1 week ago

I spent two night there and checked out on the third day. I can pick up my car until the midnight of that day, which means I can spend the whole day in the park on the third day. It is very thoughtful!

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank qingshengm2017
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are glad you enjoyed your visit and location. We hope we have the opportunity to welcome you back soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: RM1,203 - RM2,316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#16 Top resorts Hotel in Orlando
#16 Spa Hotel in Orlando
#18 Green Hotel in Orlando
#28 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to be on the water”
90percentpure, 26 May 2017 | Read review
“Go for a deluxe room with a bay view.”
MelKillen, 25 May 2017 | Read review
“While the water view rooms are more pricey, they are worth every penny.”
ADDKET, 20 May 2017 | Read review
“Pay extra for a Bay view room you wont be disappointed”
cagan20, 17 May 2017 | Read review
“There is a children's pool with a water slide so if you are a family you might want to chose towards the back of the hotel.”
LDV27, 17 May 2017 | Read review
5 of 5
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US$404* /night
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Prices are for 1 room, 2 adults
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