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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 334 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,067 Reviews from our TripAdvisor Community

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Showing 7,263: English reviews
Ottawa, Canada
Reviewed yesterday NEW

This is our favourite hotel in Orlando, if not our favourite hotel all together. The service is amazing - everyone is welcoming, from the bell staff to the pool servers. We love spending the afternoon by the pool after a morning in the Park. The rooms are spacious and clean. And I don't know what the scent is, but I...

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Helpful?
Thank Sandi M
Delray Beach, United States
Reviewed yesterday NEW

Smooth reservations and check in, large and funky room, great food and 24/7 room service! Quick walk to Universal and the Express Unlimited Pass is an amazing perk! Awesome staff! Will absolutely return!

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank 992alisonk
Reviewed yesterday NEWvia mobile

We had a family suite which is worth the extra. The staff were great. Being so close to the Parks saved a lot of time and made it easy to go for part of the day only. We really enjoyed spending time around the pool area too. Parking is a little pricy but that was the only little gripe I...

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Thank TraceyKE
South Dakota
Reviewed yesterday NEWvia mobile

Our standard room was $400 a night. Normally we would not pay this kind of money for a hotel. However, in this case we got: unlimited express passes, parking, a shorter security line, theme parks within a ten minute walk, luggage storage on both arrival and departure days and a nicer pool. The room was nicely furnished with two sinks...

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Thank MomMobile5
Athens, Alabama
Reviewed yesterday NEW

We have stayed here several times over the last few years and each time it has been a wonderful experience. There are many benefits to staying at The Hard Rock when vacationing at the Universal Parks. You get unlimited Express Pass ride access, no daily parking fee (we take a limo from the airport so no hotel parking fee either...

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Thank coastermeister
Paphos, Cyprus
Reviewed 2 days ago NEW

Love this hotel so much. It's luxurious but in an understated way, staff all amazing, seem to love their jobs. Great food and drink, easy walk to the universal parks and express ride entrance too! We had a special anniversary whilst there, and we were showered with drinks coupons and chocolates. If you want a special meal, although expensive, try...

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Thank AJW12
Saint Louis, Missouri
Reviewed 2 days ago NEW

We spent 3 nights there last week and had a great time. We were there celebrating my niece's college graduation so we splurged a bit (and I got a great rate with my Annual Pass). The location cannot be beat. Short, easy walk to the parks with simple and fast security. Or you can take the boat over. We found...

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Thank FanInStLou
Swindon, United Kingdom
Reviewed 3 days ago NEW

Have just returned from a week and a half at Hard Rock Hotel Universal with my family - twins aged 9 1/2 and in laws a little older...we chose Hard Rock based on its strong reviews and location advantages and couldn't have asked for better! Hard Rock is a short drive from the main Airport (tip - if driving there...

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Thank MWGROVES99
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the rockin' review. We are thrilled you were able to take the time to enjoy our poolside activities, the nightly Dive-In movie is a great way to unwind. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. We look forward to welcoming you back again...

Huddersfield, United Kingdom
Reviewed 3 days ago NEW

We stayed at the Hard Rock hotel to make our visit to the Universal Parks as easy as possible. It all worked like a dream. We parked up and checked in to the Hard Rock hotel at 7:30am. This gave us time to check in, get temporary room keys and unlimited fast passes issued (all done via kiosks where they...

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank Lorretta C
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to write such a rockin' review. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. The Early Park Admission allows you to breeze through the Wizarding World of Harry Potter. We look forward to welcoming you back again soon.

Reviewed 3 days ago NEWvia mobile

A fantastic hotel with absolutely everything you could need to keep all the family happy. The happy and welcoming atmosphere throughout is wonderful in such a high end quality hotel. With minutes walk to all the universal attractions this hotel makes everything so easy and stress free. The breakfast in the kitchen is outstanding and would throughly recommend. Don't hesitate...

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Helpful?
Thank Bardills
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are thrilled to hear you enjoyed your family vacation with us! Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. We look forward to welcoming...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: RM1,208 - RM2,616 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
295 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view rooms are fine. No need to pay extra for the pool view.”
 of 5 bubbles coastermeister, 20 Feb 2017 | Read review
“Ask for a room near the elevators. The hallways are long and branch off in different directions.”
 of 5 bubbles FanInStLou, 19 Feb 2017 | Read review
“ask about not being next to the ice machines on the floor”
 of 5 bubbles MWGROVES99, 18 Feb 2017 | Read review
“If you want to have a room that walks out to a patio ask for the hospitality rooms. All the other room do not have balconys”
 of 5 bubbles Cindi5971, 17 Feb 2017 | Read review
“Most of the rooms have a beautiful view, either to the parks or marina”
 of 5 bubbles secretlover648w, 13 Feb 2017 | Read review
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