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Hard Rock Hotel at Universal Orlando

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#45 of 333 Hotels in Orlando
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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7,913 Reviews from our TripAdvisor Community

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Showing 7,145: English reviews
Dallas, Texas
Reviewed yesterday NEW

Great hotel on Universal property. Cool vibe, Staff was friendly and accommodating, beds were comfortable. Pool was a nice change form the parks and an easy walk to/from Universal City Walk and Universal Studios. Would stay at Hard Rock Hotel Again!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank erika s
Clarion, PA
Reviewed yesterday NEWvia mobile

We had a standard queen room and it was just huge! I loved the customer service here, the pool area, and just the overall vibe. Being so close to everything at universal and having the express pass was icing on the cake. I would absolutely stay here again and recommend to anyone going to universal.

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Thank paclarks
Reviewed yesterday NEW

We loved this hotel. Traveled with teenage/pre-teen children and they are still talking about what a great time we had! Clean, kind wait staff, accommodating. Pool area perfect for teens, and we happened to catch Jimmy Fallon filming a promo for his new ride at the pool one afternoon so that was just the coolest for our kids! Can't beat...

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Thank Shannon L
Millbury, Ohio
Reviewed yesterday NEWvia mobile

The quality and size of the room and the hotel is that of a 4-star hotel in any major city. The lobby is quite subdued compared to some other hotels in the Hard Rock chain, as are the rooms. The in-room television does feature dedicated music video channels and a guitar lesson channel and the hotel allows guests to check...

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Thank brilliantseas
Spain
Reviewed yesterday NEWvia mobile

From the moment we arrived at The Hard Rock I loved it. Staff at reception were great. Room was really nice. Communal areas of the hotel clean and modern. Loved all the pictures and artwork on the walls. The Kitchen Restaurant is a really good place to eat and we ate there practically every day. It was a million times...

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Helpful?
Thank Jingrams
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to write a review. Our close proximity to the parks, early park admission, unlimited universal express passes can't be beat. I am glad that from the moment you arrived you were treated like a rockstar. I apologize if you felt the New Year's Eve Party was not to your expectation. Unsure if you were...

Johannesburg, South Africa
Reviewed 2 days ago NEW

We stayed on the Rock Royalty floor with a theme park view and it was outstanding. The rooms are quite small in comparison to other hotels but this property makes up for it in character. From the moment you enter everything is very 'rockstar' like. Plush couches all over the lobby with big screens playing music videos. The Rock Royalty...

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Helpful?
Thank RashaadRayman
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to write your review. Our Rock Royalty lounge is a great way to spend any vacation here at the Hard Rock. With our continental breakfast, snacks throughout the day, afternoon appetizers, happy hour, and evening desserts you only can be treated like rockstar. Add that experience in with our close proximity to the parks,...

Tangerine, Florida
Reviewed 2 days ago NEW

I live about 45 minutes from Universal but my wife wanted to do something special for our 3 children who were coming home from college, one with his fiance, and our married son with his wife and 2 children. My wife made the reservation on line and followed up on the phone and then we visited the hotel a few...

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Thank grlarson
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your amazing 5 star review. We are ecstatic that you choose our hotel to spend your final moments in 2016. Our Rockstar staff strives to provide you with amplified service that create authentic experiences for you that rock. The poolside cabanas are a great addition for privacy and service at or zero entry pool. You have the...

Reviewed 2 days ago NEW

The distance from lobby to rooms is remarkably short considering how large the complex is. We really enjoyed our stay here due to the inclusion of Express Pass for Universal Studios/Islands of Adventure. We also got some passes for CityWalk due to asking if they had any coupons to check it out. The staff was incredibly kind and very helpful...

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Thank Rynep
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar 5 star review. Our staff prides itself in providing amplified service that create an authentic experience for you that Rocks. Our close proximity to the parks, Unlimited Universal Express Passes, and Early Park Admission can't be beat. I am glad you were able to enjoy all we had to offer. We look forward to welcoming...

Orlando
Reviewed 2 days ago NEW

My family and I stayed here for 4 nights while visiting Universal. Outstanding service and really great room (good size) with a very comfortable beds! Rock Royalty floor is pretty cool! Distance to park was awesome only 5-6 minute walk or short boat ride which was nice too!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Kevin P
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel and our signature Sleep Like a Rock bedding ensures ultimate comfort following an active day at the theme...

Jacksonville, Florida
Reviewed 2 days ago NEW

I planned a three night stay at HRH Orlando from 1-12 to 1-15 to celebrate my husbands birthday. I called ahead of time to advise of the birthday and ordered champagne to be waiting in our room. He is a rewards member and was supposed to have a birthday pin and card for a drink waiting at the counter at...

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Thank Ragately
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. I am glad that Brittany was able to turn your stay around. We are disheartened to hear about your experience with your reservation and arrival experience, as it falls short of the world-class service we pride ourselves in...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: RM1,102 - RM2,543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
280 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park view away from the elevators! We overlooked the pool area and could see the park, which was really cool for the kids!”
 of 5 bubbles 274shannonl, 18 Jan 2017 | Read review
“Rooms on the Rock Royalty floor are awesome”
 of 5 bubbles RashaadRayman, 17 Jan 2017 | Read review
“If you plan on spending a lot of time at the Hotel, the upgrade is worth it. If not, it's not”
 of 5 bubbles Ragately, 17 Jan 2017 | Read review
“The higher floors have better views. My view was of Universal Studios; last year my view was the parking lot... Y”
 of 5 bubbles BarbH886, 16 Jan 2017 | Read review
“We had a garden view room that looked out on the pool.”
 of 5 bubbles sheryle2013, 16 Jan 2017 | Read review
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