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Hard Rock Hotel at Universal Orlando

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#42 of 336 Hotels in Orlando
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Hard Rock Hotel at Universal Orlando
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7,776 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,021: English reviews
Leeds, United Kingdom
Reviewed 3 September 2015 via mobile

Modern and clean hotel, great pool and good bars and restaurants on site. My only niggle is that the hotel is so big it tool us ages to get to our room, we were on the 5th floor right at the end of the corridor.

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Helpful?
Thank LauraLH18
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Laura, Thank you for the great review and taking the time to share your experience with the TripAdvisor community. We are glad you enjoyed our newly renovated rooms, our refreshing pool and fun bars that serve up some delicious drinks! We hope that we will get the chance to welcome you back again soon for another rockin’ vacation. Rock on!

New York City, New York
Reviewed 2 September 2015

Beautiful hotel and property, comfortable rooms, lovely staff, great food, fabulous pool, and convenient access to Universal theme parks. The steak sandwich at the pool was delicious, and also the breakfast buffet at the Kitchen restaurant too. Also, it was great to have the Starbucks there in the hotel. The one and only disappointment was that I could not connect...

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Helpful?
1Thank Margot W
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your rockin’ five-star review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our recently renovated rooms, featuring our signature Sleep Like a Rock bedding, is sure to provide ultimate comfort and relaxation after a busy day spent visiting the Universal Orlando theme parks. Be sure to arrive hungry when visiting our restaurants, especially...

London, United Kingdom
Reviewed 2 September 2015

Took advantage of a one night rate to stay and get Express Passes for the two days for free. Was the best part of the two week holiday and I would stay here again for 4-5 nights. the passes are INVALUABLE for the length of the queues in July/aug. Loved the location and the Citiwalk area and was a great...

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Helpful?
3Thank Travelgirl1969
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to share your excellent review of your recent stay with us. We are so happy you took full advantage of the complementary Universal’s Unlimited Express Passes. They most definitely help you make the most of your time while you are at the parks, because no one likes to wait in line while you are...

Orlando
Reviewed 2 September 2015

This is the best hotel to stay at when visiting Universal Studios Orlando! The staff is amazing, service is great, and the rooms rock!! The pool area was a perfect place to hang out for the day when not wanting to visit the parks...

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Helpful?
Thank 233jacquelyns
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the amazing review of your recent stay with us! Our staff strives to create authentic experiences that rock for each of our guests. We are glad that you enjoyed our newly renovated spacious rooms and also our refreshing pool. Our proximity to the theme parks definitely makes it very convenient to come back and take a break after...

Las Vegas, Nevada
Reviewed 2 September 2015 via mobile

We stayed at the Hard Rock Hotel at Universal Orlando and it was amazing ! Staff are friendly and courteous . Property is gorgeous and meticulously manicured. Loved all the Rock and Roll memorabilia and the catalog that allowed a self guided tour. A few minutes walk to universal. Or, you can take the water taxi! We had the room...

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Helpful?
Thank lvgaber
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to share your rockin’ review of your recent stay with us. We are so happy that you enjoyed our beautiful property both inside and out. With all of our Rock n’ Roll memorabilia that is spread throughout the property you are sure to find something you love from one of your favorite artists. Our...

Reviewed 2 September 2015 via mobile

The Hard Rock hotel is fabulous. The Rock Royalty Club is especially nice with continental breakfast, snacks throughout the day, lite dinner food and drinks including beer and wine, it's like an all inclusive. The staff at the Rock Royalty club are terrific and Hoa, one of the staff, really went out of her way for us. It made our...

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Helpful?
2Thank Janice C
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Janice, Isn’t the Rock Royalty Level great? They provide you with everything you’ll need to have an amazing day. I am so happy that our team of Rock Stars went out of their way to assist you in making sure that your stay rocked! We hope that Rachel had an amazing 16th Birthday and hope we get to see you...

new york, new york
Reviewed 1 September 2015

Just got back from staying at the Hard Rock and every person we came in contact with was great....from the front desk to housekeeping to the staff at the pool and especially all the great people on the Club Floor like Nan, Mathew, Joshua and Steve just to name a few. I would never tell anyone how to spend their...

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Helpful?
1Thank bigalittlee
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Our Rock Star Staff prides themselves on creating authentic experiences that rock. I am so happy that Nan, Mathew, Joshua and Steve were able to provide you with excellent guest service that allowed you to truly enjoy your vacation. Our spacious rooms provide you with all the comforts of your home away from home. The close proximity from the parks...

Sheffield, United Kingdom
Reviewed 1 September 2015

The hotel is very music orientated, FAB atmosphere as you walk through the doors. Great pool with music playing, fab benefits to Universal parks. Just had an issue of asking for extra coffee at 9pm and not getting it until 11 pm when we were in bed! The beds were soft which I didn't think I liked but I slept...

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Helpful?
Thank Edgey27
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Our ‘sleep like a rock’ bedding collection will definitely have you sleeping like a rock. Our amazing pool and close proximity to the park make it very convenient for you to take a break and relax after an early morning at the parks. I am disheartened to hear about the delivery time of your coffee as it falls short of...

berkeley Hts, nj
Reviewed 1 September 2015

Stayed on the 7th floor for 4 days and 3 nights. Was hoping for a pool view but the entire floor was sold out. VIP is well worth the extra $. You get a breakfast, snacks at lunch and dinner and nighttime cookies plus all the soda and drinks you want. We used it a lot. The reason I gave...

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Helpful?
2Thank Todd E
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to share your recent experience with us. Our out of this world staff along with all of the amenities that come with staying on our Rock Royalty level definitely leave you feeling like a rock star while you are on vacation. We are so happy to hear that our team of rock stars were...

Reviewed 1 September 2015 via mobile

Staying here meant our universal tickets were upgraded to Express Pass; well worth it! The room was fab and the pool area was lovely also. Would highly recommend. Staff were friendly and helpful, answering any queries.

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Helpful?
Thank cath h
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to share your rockin’ review of your recent stay with us. The complementary Universal’s Unlimited Express Passes definitely helps you make the most of your time while you are at the parks. I am so happy to hear that our team of rock stars were able to assist you in creating authentic experiences that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: RM1,062 - RM2,471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
263 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had pool view room and was able to see universal light up at night from our room”
 of 5 bubbles tania1x1, 5 Dec 2016 | Read review
“I never heard anyone complain about noise in their room. I don't think you need to worry about which room you get.”
 of 5 bubbles karensZ4936UG, 5 Dec 2016 | Read review
“Club room was good for those with kids - especially teens to snack and grab drinks throughout the day.”
 of 5 bubbles 824saraho, 27 Nov 2016 | Read review
“Try and get breakfast included.”
 of 5 bubbles markfA2436KW, 26 Nov 2016 | Read review
“No rooms towards at the end. It's a very long walk from the elevators.”
 of 5 bubbles xsh88, 21 Nov 2016 | Read review
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