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Hard Rock Hotel at Universal Orlando

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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(937 reviews)
“city walk”(940 reviews)
“water taxi”(705 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,517)
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Traveller rating
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783
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5,106
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203
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All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantislands of adventurefast passharry potterboth parkskids suiteroom keypool areaearly access
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1,991 - 1,995 of 8,524 reviews
Reviewed 24 August 2016

Ok….I was wrong…and thats hard to admit!! I reviewed the Hard Rock 4 years ago and was quite unflattering in parts…..WELL - we have just returned from a second stay and it was nothing short of exceptional!!! everything I whinged about was unfounded…. Staff -...More

Thank barney12347
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 25 August 2016

Thank you for such a rockin’ review and giving the Hard Rock Hotel at Universal Orlando another shot! Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I am glad to...More

Reviewed 24 August 2016 via mobile

This was an amazing hotel. 5 minute walk from everything, the staff couldn't be more helpful. Anthony checked us in & out and explained everything when we checked in. So much to do here, you can even get a guitar and amplifier Brough up to...More

Thank Lurichbrax
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 25 August 2016

Thank you for your rockin' review. We are thrilled your family was able to take advantage of Universal Unlimited Express Passes, they really do take the parks to a whole new level. After a long day at the parks, be sure to check out the...More

Reviewed 24 August 2016

We took off from London stanstead Thomascook with Hi fly Airbus 320 Excellant flight 9 hours crew very attentive. On arrival at hotel great welcome hotel rooms big and clean.had 2weeks. Unforgettable holiday Disney plus Harry Potter magic

Thank alec f
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 25 August 2016

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

Reviewed 24 August 2016

A great option for families looking to visit theme parks nearby. A quick walk to the parks. Complementary express pass was great. Loved the late night pool movie night. Poolside food and drinks was great. Will definitely stay again but longer next time.More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank mjlemieux-young
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 25 August 2016

Thank you for the rockin' review. We are thrilled you were able to take the time to enjoy our poolside activities, the nightly Dive-In movie is a great way to unwind. Our close proximity to the parks and Universal Unlimited Express Passes really do take...More

Reviewed 24 August 2016 via mobile

Visited mid August. Club room booked . Location was great and really easy to get to parks. I agree that charging guests is wrong. Even Disney never charged for parking if staying in a hotel. Good system for charging everything back to the room from...More

Thank Garry R
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 25 August 2016

Thank you for taking the time to share a review of your recent visit to the Hard Rock Hotel at Universal Orlando. Our close proximity to the Universal Orlando theme parks leaves you minutes from the action and thrills of your favorite Hollywood blockbuster-themed attractions....More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$312 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$312 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
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KrisMarie9
15 May 2018|
Answer
Response from Hugo B | Reviewed this property |
Unfortunately yes.
0
Votes
SCRFC71
14 May 2018|
Answer
Response from Olivia V |
Yes! Your express pass works for both days - the check in day & the day you check out. You can also use the hotel facilities and stay parked on site for the price of 1 night. I can’t confirm but I think you just have to pick... More
1
Vote
ThompsonFamily190725
13 May 2018|
AnswerShow all 3 answers
Response from jonclark2016 | Reviewed this property |
I agree with the previous answer. The kitchen for us was a great value breakfast. It’s all you can eat and we ate enough to keep us going until evening dinner with a very small snack in the afternoon. I’m certain we saved... More
1
Vote
Room Tips
"Ask for a room with park views. Maybe request a non-connecting room too if you want it quieter."
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"All are good, Pool View in summer would be entertaining"
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"Book the Club Level ,amazing service Garden view if you prefer quiet, Pool view is also awesome."
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"Pool view is great, but be prepared to heard loud music all day. Not great if you want to get the kids down..."
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