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Hard Rock Hotel at Universal Orlando

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#45 of 333 Hotels in Orlando
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Hard Rock Hotel at Universal Orlando
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7,913 Reviews from our TripAdvisor Community

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Showing 7,145: English reviews
Stocksfield, United Kingdom
Reviewed 27 September 2015

Everything was 5 star- a plus was having a fridge in room-maid service really good. Hotel facilities, pool, food, especially breakfast, was first class.Any trips we wanted were arranged for us without any problems and the boat service to City Walk made it easy to go to Universal.

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Helpful?
Thank alan M
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Alan, Thank you for your kind words regarding our Rockstar team and amenities! Our close proximity to the Universal Orlando theme parks places you minutes from the hotel to front of the lines of your favorite Hollywood blockbuster inspired attractions. We hope to welcome you back again soon for another rockin’ vacation. Take it easy!

Orlando
Reviewed 27 September 2015

The Hard Rock is the best hotel to stay in if you want super comfort, quality & prime location. It only took us 5 mins to walk to Universal Studios and the fast pass that is included in your stay worked out cheaper than the room rate. Our longest que time Mid August with the fast pass was 15 minutes...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank E6178OKchristopherb
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored to welcome your family to experience an authentic vacation that truly rocked! Our close proximity to the Universal Orlando theme parks ensures you will not miss out on any of the excitement at the theme parks when you are using your complementary Universal’s Unlimited Express Passes. Following a busy day at the theme parks, The Kitchen is...

Kirkcaldy, United Kingdom
Reviewed 26 September 2015

Just back from 2 weeks at The Hard Rock Hotel at Universal Orlando and we are glad we chose it as it was really good and the location excellent. We had a smooth check in and the rooms are spacious and very clean. The pool area is superb and is kept clean and tidy. If you are going to the...

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1Thank grumpystickboy
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for choosing the Hard Rock Hotel at Universal Orlando as your home away from home! We were delighted our team went above and beyond from the moment you arrived through your departure to ensure a rockin’ stay. We look forward to seeing you the next time your travels bring you to Orlando. Rock On!

Weston-super-Mare, United Kingdom
Reviewed 26 September 2015

Holidaying in Orlando there is so much to do. A stay at Hard Rock is a must. Originally booked for 3 nights and ended up staying 6. Rooms are nicely presented with a clean bathroom and well stocked coffee machine. Pool is wonderful with lots of palm shady areas, games, music, entertainment (had an evening watching a movie pool side...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Peter A
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Peter, We’re honored your family thoroughly enjoyed your stay and chose to extend for an even greater rockin’ experience. Just a quick walk or water taxi ride away, you can visit the Universal Orlando theme parks, and our guests receive added amenities of Early Park Admission and Universal’s Unlimited Express Pass. Following a busy day at the Universal Orlando...

Charlotte, North Carolina
Reviewed 25 September 2015

This was our 2nd stay at the Hard Rock at Universal. We have stayed also at Royal Pacific and the Portofino, so we have a good handle on the good and bad with each resort. Hard Rock is by far my favorite of the 3. Location. This is the easiest location in terms of walk-ability. A quick stroll to Universal...

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4Thank lvany
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were so glad to welcome you back to the Rockstar way of life! Every evening we showcase a dive-in movie, a delight for Rockstars of all ages. Our recently renovated rooms feature our ‘Sleep like a Rock’ bedding collection, which will leave you with an amazing night’s sleep to prepare you for all of the fun and excitement at...

Ebbw Vale, United Kingdom
Reviewed 25 September 2015 via mobile

During a holiday to Orlando where we stayed in a villa, we booked a night at the hard rock to take advantage of early park entry and fast passes. Room was lovely, hotel had a lovely feeling to it, 5 minute walk from universal studios and City walk. I loved how convenient it was for all of us - no...

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Helpful?
Thank Mrsgreeves
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were delighted to welcome your family to your vacation from your vacation! The Early Park Admission and Universal’s Unlimited Express Pass are great additional perks and save valuable time when visiting the Universal Orlando theme parks. Thank you for the rockin’ five-star review of your recent stay at the Hard Rock Hotel at Universal Orlando. We look forward to...

Reviewed 25 September 2015 via mobile

Met by freindly staff. Room os large with two double beds, fridg, plenty of storage and clean. Fantastic looking room. Gett8ng fast passes was easy. Sitting in poolside bar. We are going to horror nights...

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Helpful?
Thank Walter B
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Walter, Thank you for the great feedback from your first day! We are delighted you were able to take full advantage of the recently renovated rooms and all of the rockin’ amenities provided. We hope you enjoy visiting Universal’s Halloween Horror Nights and look forward to your next visit at the Hard Rock Hotel at Universal Orlando. Rock On!

Indianapolis, Indiana, United States
Reviewed 25 September 2015

If you are going to visit Universal Studios, the Hard Rock is the place to stay. It's young, energetic, fun, and fantastic. The room was awesome, the beds totally comfortable (loved the pillows) and it's just a boat ride away from so many good restaurants and fun places to go - even if you don't go see Harry Potter. I...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Mary H
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Mary, We’re so happy you enjoyed rocking out with us! Our recently renovated rooms feature an all new line-up of rock ‘n’ roll inspired amenities, like the stellar pillows and plush bedding, and are sure to get you stage ready for a busy day at the Universal Orlando theme parks. Thank you for the awesome five-star review of your...

Philadelphia, Pennsylvania
Reviewed 25 September 2015

September 2015, we stayed for 3 nights at the Hard Rock Universal. The service was good. Everyone was accommodating, friendly and we had no issues. The food and drinks were quite pricey, as we expected. Buffet breakfast was good ($20pp). The pool was a nice atmosphere but could use more outgoing wait staff. We walked up to the bar each...

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4Thank Brigette123
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Bridgette, Thank you for the rockin’ review of your recent stay at the Hard Rock Hotel at Universal Orlando. I’m delighted our team of Rockstars went above and beyond with any requests, as we strive to provide a vacation that truly rocks. Between the live entertainment and dive-in movie, Rockstars of all ages can enjoy cooling off at the...

Liverpool, United Kingdom
Reviewed 25 September 2015

I'm a pretty experienced traveller, especially through America and have been to Florida four times now so my husband and I decided to move around a bit and try a few hotels. We stayed at Hard Rock for 3 nights so that we could access city walk and universal relatively easily. There is parking available which is valet or self...

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2Thank heather c
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Heather, Thank you for choosing the Hard Rock Hotel at Universal Orlando during your recent stay. Our close proximity to Universal Studios and Islands of Adventure, paired with Universal’s Unlimited Express Pass and Early Park Admission is a rockin’ combination and sure to save precious vacation time. Following a busy day spent at the theme parks, join fellow Rockstars...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: RM1,102 - RM2,547 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park view away from the elevators! We overlooked the pool area and could see the park, which was really cool for the kids!”
 of 5 bubbles 274shannonl, 18 Jan 2017 | Read review
“Rooms on the Rock Royalty floor are awesome”
 of 5 bubbles RashaadRayman, 17 Jan 2017 | Read review
“If you plan on spending a lot of time at the Hotel, the upgrade is worth it. If not, it's not”
 of 5 bubbles Ragately, 17 Jan 2017 | Read review
“The higher floors have better views. My view was of Universal Studios; last year my view was the parking lot... Y”
 of 5 bubbles BarbH886, 16 Jan 2017 | Read review
“We had a garden view room that looked out on the pool.”
 of 5 bubbles sheryle2013, 16 Jan 2017 | Read review
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