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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 335 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,179 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,360: English reviews
London, United Kingdom
Reviewed 10 November 2015

We stayed for 2 nights and thoroughly enjoyed it. The hotel has a great pool area with a surprisingly fast water slide but the best bit was watching movies on a big screen from the pool. The location for the Universal parks is very convenient and the water taxi from the Universal hotels to the parks are a great way...

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2Thank JudithandAlan1664
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

What a rockin’ review! Our zero-depth pool and nightly dive-in movie are great for complete relaxation after a busy day. We’re delighted you were able to enjoy both the Universal Unlimited Express Passes, and early admission to the Wizarding World of Harry Potter. We hope to welcome you back again very soon. Rock on!

Grovetown, Georgia
Reviewed 10 November 2015

There are a few truly excellent on-site resort hotels for Universal Studios Orlando, but the Hard Rock Hotel is a step above the rest in terms of high caliber hospitality. There is no doubt this was the right choice for a family vacation.

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank Anthony_rave-review
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re ecstatic to hear that we are your choice hotel when traveling in the Orlando area! Our close proximity to the Universal Orlando theme parks puts you right in the heart of the action. Be sure to check out our nightly dive-in next to our zero-depth pool next time you hang with us. We hope to see you soon!

Orlando
Reviewed 10 November 2015

This was our second stay at the Hard Rock at Universal Orlando. Twice now we've stayed at Disney for six nights and then Universal for three nights. The HR is very conveniently located for walking to both Universal parks and the City Walk. It is a bit pricey, but not outrageous. We had five people (two adults, three teenagers) in...

Review collected in partnership with Hard Rock Hotels & Casinos
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2Thank rachelmM1909UC
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. While I'm glad you enjoyed our close proximity to the parks, I’m disheartened the rock star experiences we pride ourselves in providing was not what was received throughout your stay. I will be reviewing all of your comments with...

Marbella, Spain
Reviewed 10 November 2015

We loved the fact that you can walk to Universal or ofcourse take the ferry. The hotel is nice although extremely cold when you enter. The grounds and the swimmingpool área are nice, the lobby feels a bit dark and impersonal. The romos are spacious and nice, no terraces unfortunately in the standardrooms and the bathrooms are very dated. Would...

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1Thank Eatthemeat
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the rockin’ review. A quick stroll or water taxi ride places you right in the heart of the thrills at Universal CityWalk. We’re delighted you were able to enjoy our zero-depth pool. Be sure to check out our nightly dive-in movie for the perfect way to chill out after a busy day. We hope to see you again...

Lowestoft, United Kingdom
Reviewed 10 November 2015

This is the best hotel I've ever been to! We arrived late due to flight delays and the staff instantly put a smile on our faces. The entrance and lobby certainly have the 'wow' factor as you arrive and the staff absolutely match that. The check in staff knew every bit of information about the hotel, facilities, parks and surrounding...

Review collected in partnership with Hard Rock Hotels & Casinos
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3Thank gemmabpickle
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for taking the time to submit a stellar, five-star review. We’re thrilled our staff was able to make you feel right at home upon your arrival. The Kitchen restaurant is a great place to fuel up before heading to the Universal Orlando theme parks. The combination of Universal Unlimited Express Passes, and early admission to the Wizarding World of...

Spennymoor, United Kingdom
Reviewed 10 November 2015 via mobile

We stayed at the Hard Rock Hotel for one night as a Base to hit the parks from on a recent Disney trip with the kids.Amazing place, great pool,just a couple of niggles really, first,after a day in the parks we had something to eat and the youngest (7)was eating his burger and pulled a piece of metal out of...

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1Thank Paul H
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. At your earliest convenience we would like to invite you to contact us directly so we may discuss your stay in more...

Orlando
Reviewed 8 November 2015

The Hard Rock is an exquisite, entertaining, and fun hotel. I love how you learn which celebrities have stayed in your room, and the beds and pillows are extremely comfortable. Everything is top notch when you stay here. You are made to feel important no matter who you are. The friendliness of the staff is awesome!! I love the pool...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank tfscull
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the five-star stellar review! From the close proximity to the Universal Orlando theme parks to the nightly dive-in movie at our zero-depth pool, there is something for every Rockstar to enjoy. I am delighted you thoroughly enjoyed the rockin’ experience provided by our team and the recently renovated rooms ensured the comforts of home. We look forward...

Stirling
Reviewed 8 November 2015 via mobile

Great base for universal parks. Express pass with room key great. Rock royalty on 7th floor very good. Wifi in lounge excellent- should be this standard throughout hotel. Pool rather too cool after day in the park but hot tub very relaxing. Shame that Halloween night in hotel seemed to be just on Thursday night and was dismantled by the...

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Thank Anderson17
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Welcome to Rock Royalty! Our close proximity to the Universal Orlando theme parks paired with Universal’s Unlimited Express Passes and Early Park Admission is a winning combination. Following a busy day at the parks, Rockstars of all ages will enjoy catching the dive-in movie at our zero-depth pool and relaxing hot tubs. Thank you for the rockin’ review of your...

Connecticut
Reviewed 8 November 2015

Great place to stay. Very good atmosphere and decor. Could spend a few hours just walking around checking out all of the rock memorabilia. Would stay here again. The Kitchen, on first floor of the hotel was very nice place to eat.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Matt M
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Matt, We’re delighted you chose to rock out with us! From the awesome treats at our restaurants, The Kitchen included, to the memorabilia covered walls, there is something for every Rockstar to enjoy. We hope to welcome you back again soon. Rock On!

manchester
Reviewed 7 November 2015 via mobile

Arriving to a concert of the Flock of Seagulls helped melt the jet lag. Our family room was both comfortable and cutting edge. We loved the restaurant for dinner and enjoyed the cafe for a quick coffee and breakfast before jumping on the boat for the 5 minute ride to the Universal parks. Brilliant. The pool was a nice relax...

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Helpful?
Thank ManchesterGreg
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

What an awesome way to begin your visit! The last Thursday from January through October, we host Velvet Sessions, a rockin’ lobby concert series. We are delighted our team of Rockstars ensured your daughter’s Teddy made it home safely and you thoroughly enjoyed our suggestion to tour Hard Rock Café. Thank you for sharing your review with the Trip Advisor...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: RM1,170 - RM2,679 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't have any special room, we did not mind. Didn't spend much time in the room.”
 of 5 bubbles reen1026, 23 Mar 2017 | Read review
“Avoid pool view rooms if noise bothers you. The noise from the pool area did not bother us, but may bother some.”
 of 5 bubbles CandiceR915, 20 Mar 2017 | Read review
“Water Taxi and Resturan tare on the 1st Floor, Check in/Out is on the 3rd Floor.”
 of 5 bubbles Q7590FEsteveh, 19 Mar 2017 | Read review
“Pool view rooms are noisier but not that loud..”
 of 5 bubbles chrishG5239DH, 14 Mar 2017 | Read review
“We heard corner unites are larger ours was perfect size for usi”
 of 5 bubbles 308helena, 14 Mar 2017 | Read review
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