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Hard Rock Hotel at Universal Orlando

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#46 of 333 Hotels in Orlando
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Hard Rock Hotel at Universal Orlando
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7,922 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,153: English reviews
Calgary, Alberta, Canada
Reviewed 24 September 2015

This is was my first time staying at a Hard Rock hotel and I was not disappointed! We had a standard pool view room and I was surprised by how spacious it was!, very modern and well designed! I loved how close it was the park entrance at Universal Studios, it's about a 10 minute walk through a very lush...

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Helpful?
Thank Brad N
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Brad, We are honored you chose the Hard Rock Hotel at Universal Orlando during your recent visit to Orlando. Our recently renovated rooms, feature an all new line up of rock ‘n’ roll inspired amenities, sure to get you stage ready prior to a busy day at the Universal Orlando theme parks. We are happy you were able to...

Orlando
Reviewed 24 September 2015

Hotel is in a great location for Universal and Island of Adventures 6 mins walk or you can get the boat. nice coctail bar to relax in after a long day at the parks, pleanty of restaurants nearby in Universal. The Kitchen was great for breakfast the buffett was amazing staff all very helpful and pleasant.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank V2399VOsusanc
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We are so glad you thoroughly enjoyed your recent stay at the Hard Rock Hotel at Universal Orlando! Rockstars of all ages can kick start your day and fuel up for a day at the theme parks with the hearty breakfast buffet at The Kitchen. Velvet Lounge is the place to be to unwind and enjoy a cold beverage following...

Reviewed 24 September 2015 via mobile

My wife and I stayed at the hard rock hotel for 10 days in accessible room if you are a full time wheelchair user give this a miss has it is not fully accessible. I ordered a hoist for the room could not use, roll in shower not good grab rails only on one side of the toilet and the...

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Helpful?
Thank Mark V
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Mark, First and foremost thank you for taking the time to share your thoughts and concerns regarding your recent stay at the Hard Rock Hotel at Universal Orlando. I am beyond thrilled to hear that our world class staff went above and beyond to provide you with a rockin' experience that you will not soon forget. We pride ourselves...

Concord, Massachusetts
Reviewed 24 September 2015

The Hard Rock is one of the best hotels I have ever experienced. The room we stayed in was "standard" but it was very spacious. The bed is so comfortable! It was quiet. The bathroom was very nicely laid out with two sinks and a separate dressing area. The staff is excellent and very friendly and helpful. The one complaint...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Margaret H
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Margaret, Thank you for the awesome review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our recently renovated rooms provide an all new line up of rock ‘n’ roll inspired amenities, and I’m delighted this was a highlight of your stay. Our close proximity to the Universal Orlando theme parks cuts down travel time, allowing...

scotland
Reviewed 24 September 2015 via mobile

We stayed here for 1 night in 2012 and then 2 nights in 2014 and it is our favourite hotel of any we have ever stayed in before. The rooms are amazing, and the beds are the comfiest ever. Short walk or boat ride to the parks and the express passes are amazing!! We loved sitting by the pool at...

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Helpful?
Thank xxlisafxx
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were happy to welcome you back! Our recently renovated rooms, featuring our signature Sleep Like a Rock bedding, ensure ultimate comfort and relaxation before a busy day at the Universal Orlando theme parks. Rockstars of all ages can unwind and enjoy the nightly dive-in movie by the pool and stellar selections at the Beach Club Bar and Grill. Thank...

Port Saint Joe, Florida
Reviewed 23 September 2015

Hard Rock Hotel in Orlando is a great choice for those visiting the theme parks. It's very close to USF's gate and has a water taxi that drops you off in front of the dining district of City Walk. The hotel itself if very nice. I was expecting a bit more from the upgrades this year, but it's still great...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank tinyterri
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank for the rockin’ five-star review! Our team of Rockstars strives to spread the spirit of rock ‘n’ roll by creating an authentic experience that rocks, and I’m delighted this was the case during your stay. Our close proximity to the Universal Orlando theme parks puts you in the heart of the action and thrills, especially with the added Early...

Omaha, Nebraska
Reviewed 23 September 2015 via mobile

We recently stayed at Hard Rock for our Disney/Universal trip and it was our favorite out of the 4 hotels we stayed at! The rooms were very cool and nicely decorated. The check in was a breeze and my boys loved the little gifts they got and thought they were so special to receive them. The valet guys were so...

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1Thank Cqd31783
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We are honored the Hard Rock Hotel at Universal Orlando was your choice destination when visiting Orlando! I apologize for the miscommunication regarding the drink prices at Beach Club, but delighted Jessica provided the Rockstar service we pride ourselves in providing. Thank you for taking the time to provide a rockin’ review of your recent stay. We look forward to...

Scotland, United Kingdom
Reviewed 23 September 2015

This is first time we have ever stayed here and if we have our way not last. We stayed club level,we checked in early Pricilla was awesome she told us so much about hotel about fast passes the club room and everything else in between. We went up to room it was lovely spacious clean and a welcome gift. Went...

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Helpful?
Thank luvorlandomemphis
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re so glad it was because of our rockin’ team, the Hard Rock Hotel at Universal Orlando is now your go-to hotel when visiting Orlando! Rock Royalty is a perfect booking option for families, as Rockstars of all ages will enjoy the personalized service and four service hours which get you stage ready before a busy day spent at the...

Rotherham, United Kingdom
Reviewed 23 September 2015

Great stay again (second time). This time upgraded to a Rock Royalty room on the 7th floor which was well worth it. A short walk or boat ride to the two parks and the advantage of early admission and express pass as standard was a great bonus for the duration of our stay.

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Thank DaveG1234
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were delighted to welcome you back to Rock Royalty! Our close proximity to the Universal Orlando theme parks paired with Universal’s Unlimited Express Pass and Early Park Admission is a winning combination that all Rockstars will enjoy. Thank you for taking the time to submit a rockin’ review of your recent stay. We hope to see you again soon....

Reviewed 23 September 2015

Booked this for my Partner's 30th Birthday ... was not disappointed with the first impressions. Valet parking was very quick and attentive, the lobby was very impressive and the check-in was very quick and smooth. They even had the record of my Partner's birthday and gave them a little pin badge which was a nice touch, later that night, a...

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Helpful?
Thank Peter S
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Peter, We were honored you chose the Hard Rock Hotel at Universal Orlando for your partner’s birthday celebration! I’m delighted to hear our team of Rockstars created a rockin’ stay from the moment you arrived through your departure. Our recently renovated rooms, featuring our signature Sleep Like a Rock bedding will guarantee to put you on Cloud Nine, especially...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: RM1,102 - RM2,548 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity and Hotels.com so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#16 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a standard room and it was absolutely fine!”
 of 5 bubbles Bally75, 19 Jan 2017 | Read review
“Park view away from the elevators! We overlooked the pool area and could see the park, which was really cool for the kids!”
 of 5 bubbles 274shannonl, 18 Jan 2017 | Read review
“Rooms on the Rock Royalty floor are awesome”
 of 5 bubbles RashaadRayman, 17 Jan 2017 | Read review
“If you plan on spending a lot of time at the Hotel, the upgrade is worth it. If not, it's not”
 of 5 bubbles Ragately, 17 Jan 2017 | Read review
“The higher floors have better views. My view was of Universal Studios; last year my view was the parking lot... Y”
 of 5 bubbles BarbH886, 16 Jan 2017 | Read review
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