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Hard Rock Hotel at Universal Orlando

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#42 of 336 Hotels in Orlando
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Hard Rock Hotel at Universal Orlando
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7,766 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,011: English reviews
Blyth, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 August 2015

Stayed at the Hard Rock Hotel 3 weeks ago, the primary reason being for improved access to both of Universal's Theme Parks and the fact that all guests receive Universal's Fast Passes as part of the package. We were delighted with our choice of hotel - the atmosphere both in the hotel and around the pool was electric - my... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank DavidM01160
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi David, Thank you for the rockin’ review of your recent stay at the Hard Rock Hotel at Universal Orlando. Staying with us leaves you only footsteps away from your favorite Hollywood themed attractions, and combined with the complementary Universal’s Unlimited Express Passes and Early Park Admission allows you to save precious vacation time. I’m delighted to hear your Rockstar... More 

Nassau, New York, Usa
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 August 2015

Arrived to find out our travel agent (Jet Blue Getaways) did not book the room we reserved. The hotel was sold out and management could not offer us an upgrade. In lieu of that, were given some free drinks. As an afterthought, I think they should have offered us a hotel credit or something else. I had to make several... More 

Helpful?
Thank Lee H
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Lee, Thank you for submitting feedback from your recent stay at the Hard Rock Hotel at Universal Orlando. I’m sorry to hear of the confusion regarding your reservation, but delighted our team of Rockstars was able to provide the rockin’ service to turn your stay around. Our zero-depth pool, featuring live entertainment, offers a relaxing evening after spending a... More 

Romford, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 August 2015 via mobile

This is the second time we've stayed at the Hard Rock hotel and it didn't disappoint. Their attention to detail is second to none. The staff are polite and friendly. Will stay here again next time we're in Orlando. Thank you Hard Rock our stay was perfect.

Helpful?
Thank ML-P99
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your rockin’ review and continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I am glad to hear you felt just that during your stay with us. We hope... More 

Halifax, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 August 2015

We stayed here for 3 nights at the end of a 3 week holiday to Florida and wished we could have stayed longer. The whole place from top to toe was immaculate, the room spacious, and facilities great. The staff were all very friendly, helpful, and clearly enjoyed their jobs which does make a huge difference. There were 5 of... More 

Helpful?
1 Thank Tricky1971
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your rockin’ review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our team of Rockstars strives to create a rockin’ experience and I’m delighted to hear that was the case during your stay. Be sure to come hungry when visiting Emack & Bolio’s and The Kitchen, as the menus sure to satisfy and... More 

Coventry, United Kingdom
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 August 2015

Great hotel with all the facilities that a family would need to have a great time at Universal. The fastpass worked out to be a great benefit, and the shuttle boat from the hotel to the parks was a nice little extra. The pool and outside bar area were always fun and buzzing, keeping the kids entertained. The hotel rooms... More 

Helpful?
Thank Creolewalker
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the awesome review of your recent stay at the Hard Rock Hotel at Universal Orlando. The close proximity to Universal Orlando combined with the complimentary Universal Unlimited Express Passes and Early Park Admission, ensures a fun time for Rockstars of all ages. Our zero-depth pool, featuring a nightly dive-in movie, is a great way to unwind after... More 

Cambridge, United States
2 reviews
Reviewed 26 August 2015

This was our first trip to Universal and we chose the Hard Rock Hotel because of its location to the park and amenities. Staying Club Level earned us Rock Royalty status and free food and beverages (including alcoholic) on our floor during special hours, one hour early admittance to the park, and express ride access (some exclusions including most Harry... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Lisa L
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Lisa, Thank you for your stellar five-star review of your recent stay at the Hard Rock Hotel at Universal Orlando. I’m delighted to hear the ease of booking through Universal Parks and Resorts Vacation packages and the Rock Royalty treatment you received. We hope to see you the next time you visit Orlando. Rock On! More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 August 2015 via mobile

My boyfriend and I stayed here for 4 nights and it was just amazing! Check in was quick and easy. The room was beautiful and spotless. We had 2 double beds and a spacious bathroom, all around the room there were lovely Hard Rock touches which made it feel very unique. The pool area was great, the music was at... More 

Helpful?
Thank Season94
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a rockin’ review of your recent stay. Our recently renovated rooms, featuring an all new lineup of rock ‘n’ roll inspired amenities are sure to get you stage ready prior to a busy day at the Universal Orlando theme parks. I’m delighted to hear our team of Rockstars went above and beyond... More 

Cardiff, United Kingdom
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 August 2015

Since we stayed last year, the rooms have been refurbished and look amazing! The hotel really sparkles now from top to toe! Staff are friendly and helpful and we even discovered the laundry room [ one on every corridor ] which costs 3 dollars a wash and 3 dollars to dry and 1 dollar for a 1 use soap box.....still... More 

Helpful?
1 Thank sue p
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Sue, Thank you for your rockin’ five-star review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our recently renovated rooms, featuring an all new lineup of rock ‘n’ roll inspired amenities, is sure to get you stage ready for a busy day at the Universal Orlando theme parks. We are so happy our team of... More 

Wake Forest, North Carolina
Level Contributor
3 reviews
Reviewed 25 August 2015

We love the Hard Rock!! It is such an easy walk to Universal Orlando and Islands of Adventure. The pool is great for the kids and adults, with plenty of afternoon and evening entertainment. As a family of six, we have to get 2 rooms,and this year we stayed in a King Suite and attached 2 queen room with a... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank amydowdle
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Amy, Thank you for your stellar review of your recent stay at the Hard Rock Hotel at Universal Orlando. The complimentary Unlimited Universal Express Pass and Early Park Admission are a great added bonus, especially when combined with the close proximity to Islands of Adventure and Universal Studios. I’m delighted to hear your family was treated like Rockstars throughout... More 

Northwich, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 August 2015

We had a brilliant stay here recently. The staff were superb. Highlights were a 'Kisses' treasure hunt they laid on for our anniversary complete with gift boxed chocs and a cocktail at the bar. Had a delicious meal in The Kitchen, our server was brilliant with recommendations and themagicians who came to our table to do tricks were awesome still... More 

Helpful?
Thank slr009
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for choosing the Hard Rock Hotel at Universal Orlando for your anniversary celebration! The Kitchen features a rockin’ menu, sure to satisfy every Rockstar’s appetite. Visiting the pool, with live entertainment and a cold beverage from the Beach Club, is a great way to unwind following a busy day at the parks. We hope to see you again... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: RM1,054 - RM2,463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club room was good for those with kids - especially teens to snack and grab drinks throughout the day.”
 of 5 bubbles 824saraho, 27 Nov 2016 | Read review
“Try and get breakfast included.”
 of 5 bubbles markfA2436KW, 26 Nov 2016 | Read review
“No rooms towards at the end. It's a very long walk from the elevators.”
 of 5 bubbles xsh88, 21 Nov 2016 | Read review
“All rooms have a mini fridge and are convenient to the main areas”
 of 5 bubbles 19rays1951, 20 Nov 2016 | Read review
“Upgrade to Club Level.”
 of 5 bubbles Florida2Atlantis, 20 Nov 2016 | Read review
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