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Hard Rock Hotel at Universal Orlando

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#46 of 334 Hotels in Orlando
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Hard Rock Hotel at Universal Orlando
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7,927 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,156: English reviews
Scotland, United Kingdom
Reviewed 23 September 2015

This is first time we have ever stayed here and if we have our way not last. We stayed club level,we checked in early Pricilla was awesome she told us so much about hotel about fast passes the club room and everything else in between. We went up to room it was lovely spacious clean and a welcome gift. Went...

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Helpful?
Thank luvorlandomemphis
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re so glad it was because of our rockin’ team, the Hard Rock Hotel at Universal Orlando is now your go-to hotel when visiting Orlando! Rock Royalty is a perfect booking option for families, as Rockstars of all ages will enjoy the personalized service and four service hours which get you stage ready before a busy day spent at the...

Rotherham, United Kingdom
Reviewed 23 September 2015

Great stay again (second time). This time upgraded to a Rock Royalty room on the 7th floor which was well worth it. A short walk or boat ride to the two parks and the advantage of early admission and express pass as standard was a great bonus for the duration of our stay.

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Helpful?
Thank DaveG1234
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were delighted to welcome you back to Rock Royalty! Our close proximity to the Universal Orlando theme parks paired with Universal’s Unlimited Express Pass and Early Park Admission is a winning combination that all Rockstars will enjoy. Thank you for taking the time to submit a rockin’ review of your recent stay. We hope to see you again soon....

Reviewed 23 September 2015

Booked this for my Partner's 30th Birthday ... was not disappointed with the first impressions. Valet parking was very quick and attentive, the lobby was very impressive and the check-in was very quick and smooth. They even had the record of my Partner's birthday and gave them a little pin badge which was a nice touch, later that night, a...

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Helpful?
Thank Peter S
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Peter, We were honored you chose the Hard Rock Hotel at Universal Orlando for your partner’s birthday celebration! I’m delighted to hear our team of Rockstars created a rockin’ stay from the moment you arrived through your departure. Our recently renovated rooms, featuring our signature Sleep Like a Rock bedding will guarantee to put you on Cloud Nine, especially...

edinburgh
Reviewed 22 September 2015 via mobile

We stayed at the hard rock in universal in June , it was amazing just minits from universal studios and free fast passes to all the rides , there was always something going on in the hotel and the pool was lovely as were the grounds , we were there for a freinds wedding in paradise cove it was stunning

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Helpful?
Thank moira99
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

What a rockin' review! Our close proximity puts you in the heart of the action with the Early Park Admission and Universal’s Unlimited Express Pass. Following a busy day at the parks, the pool is the perfect place to unwind with a cold beverage and the nightly dive-in movie. Thank you for rockin’ five-star review of your recent stay at...

District of Columbia
Reviewed 22 September 2015

The Hotel is on Universal Studios Property, but is not run by Universal. I feel like the staff needs to be cross trained so that you don't have to hunt down someone who actually knows what they are talking about. The Hard Rock hotel employees know nothing about the parks (i.e. hours, if they accept dining plan, where you need...

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Helpful?
Thank Lou R
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. At your earliest convenience we would like to invite you to contact us directly so we may discuss your stay in more...

Dundee, United Kingdom
Reviewed 22 September 2015

Only allowing 4 stars. Good points are rooms are lovely, staff are friendly, location and early entry into parks. When we checked in staff were only to glad to oblige. The pool bar staff are very friendly, Robert always there to attend or answer any queries. Bad points are the costs. The car parking fees ( have never been charged...

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Helpful?
2Thank Karen F
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Karen, Thank you for taking the time to submit feedback of your recent stay at the Hard Rock Hotel at Universal Orlando. I'm delighted to hear our team of Rockstars and the close proximity to the Universal Orlando theme parks was a highlight of your stay. We hope to welcome you back during your next visit to Orlando. Take...

Orlando
Reviewed 22 September 2015

After all that I had heard about Hard Rock Hotels, I was expecting to be wowed. Instead, I ended up with a Rock Royalty suite (supposedly super swanky) that smelled of mildew, the toilets had hardly any pressure, the lounge was always filled with kids and was super tiny, and the pool floor was littered in empty cups. Most of...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank 772annaliesec
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. At your earliest convenience we would like to invite you to contact us directly so we may discuss your stay in more...

Basildon, United Kingdom
Reviewed 22 September 2015

Stayed here for our honeymoon- whilst the hotel is nice it felt like it was missing some of the Disney charm... all the little touches we received at Disney for our honeymoon spoiled us and we just felt that little more special there. Good: Clean Comfy beds Empty fridge in room (useful for drinks) Iron and ironng board available in...

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Helpful?
Thank Kerry T
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Kerry, Thank you for taking the time to provide feedback from your recent stay at the Hard Rock Hotel at Universal Orlando. I apologize for the challenges you experienced during your stay, especially as your stay falls short of the world-class service we pride ourselves in providing. However, I am delighted you were able to take full advantage of...

Mexico City, Mexico
Reviewed 21 September 2015

The hotel staf is very attentive. They have good restaurants and water taxis to the universal parks and the stay includes express pass to the atraccions in the parks. Very good to go with family or couple.

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1Thank Oiegris
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the rockin' review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our team of Rockstars strives to spread the spirit of rock 'n' roll by creating an authentic experience that rocks, and I'm delighted this was the case during your stay. We hope to welcome you back again soon the next time you...

Rochester, Kent, United Kingdom
Reviewed 21 September 2015

Fantastic place to stay. The hotel staff were all without exception friendly and helpful. It was great to have the on site benefits of easy access, early entry and fastpass tickets FOC too. We ate in the Kitchen and the Velvet lounge, the kitchen was great, service was speedy and friendly and the food was good. Breakfast was a bit...

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Helpful?
Thank Simon_and_TraceyA
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Simon and Tracey, Thank you for choosing the Hard Rock Hotel at Universal Orlando as your home away from home! Our team of Rockstars takes pride in creating an authentic experience that truly rocks, and I’m delighted this was the case throughout your stay. Following a busy day at the Universal Orlando theme parks, Rockstars of all ages will...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: RM1,126 - RM2,545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity and Hotels.com so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#16 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a standard room and it was absolutely fine!”
 of 5 bubbles Bally75, 19 Jan 2017 | Read review
“Park view away from the elevators! We overlooked the pool area and could see the park, which was really cool for the kids!”
 of 5 bubbles 274shannonl, 18 Jan 2017 | Read review
“Rooms on the Rock Royalty floor are awesome”
 of 5 bubbles RashaadRayman, 17 Jan 2017 | Read review
“If you plan on spending a lot of time at the Hotel, the upgrade is worth it. If not, it's not”
 of 5 bubbles Ragately, 17 Jan 2017 | Read review
“The higher floors have better views. My view was of Universal Studios; last year my view was the parking lot... Y”
 of 5 bubbles BarbH886, 16 Jan 2017 | Read review
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