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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 335 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,306 Reviews from our TripAdvisor Community

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Showing 7,477: English reviews
Buford, United States
Reviewed 26 November 2015 via mobile

Not only is this a great place to stay for pleasure (walking distance to Universal Studio attraction), but it is also a wonderful place to hold a class or conference. The staff attached to the business side is professional and extremely helpful. As a teacher for a two day class, the level of service is wonderful! (If there is a...

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Helpful?
Thank John D
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. We’re thrilled our Conference and Catering team was able to create a smooth experience from start to finish. Be sure to check out The Kitchen restaurant to refuel after an eventful day at the Universal Orlando theme parks. We...

Brisbane, Australia
Reviewed 26 November 2015

We stayed here for two nights on our honeymoon. Among the best hotels we have ever stayed in! he music memorabilia was awesome and unique and made my father insanely jealous! The rooms were a wonderful size, the bed was magnificently comfortable and was just perfect after long days at the park.The only minor point of feedback I could give...

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1Thank EzzaDazza
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the rockin’ review! We’re delighted you chose to celebrate your honeymoon with us. Our recently renovated rooms complete with an all new lineup of rock 'n' roll inspired in room amenities, including our signature Sleep Like a Rock bedding, are sure to thrill and delight rockers of all ages. The Universal Unlimited Express Passes, and our close proximity...

Diss, United Kingdom
Reviewed 25 November 2015

Luxury and atmosphere will not come any better than Hard Rock onsite at Universal. A timed 3 minute walk and you are outside Universal Studios! If you don't want to walk then there is easily accessible, regular transport available via water taxi. Having stayed onsite at Disney the week before this was great to be so close and have the...

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank aaronlawther
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the stellar, five-star review! A brief walk or water taxi ride places you right in the heart of the action of your favorite Hollywood-themed rides. Be sure to stop by The Kitchen restaurant to fuel up before a busy day at the Universal Orlando theme parks. We hope to see you again soon. Rock on!

EXETER ENGLAND
Reviewed 25 November 2015 via mobile

My husband and I stayed at the Hard Rock for 5 nights during the first week of November after staying at Disney and we had a wonderful time. To be honest we wish we'd spent less time at Disney and more here, lesson learned! We arrived fairly early in the morning so obviously our room wasn't ready but our luggage...

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2Thank EMANDLEZ
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the rockin’ review! I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to create a wonderful experience for our guests. Our close proximity to the parks and Universal Unlimited Express Passes help you make the most of your vacation time. Be sure to check out...

Orlando
Reviewed 24 November 2015

The hotel was beautiful and the grounds were nice. Conveniently located to parks. I would suggest not letting the front desk talk you into a sweet to provide you more room and a nice comfortable stay. I paid an additional 400 dollars to do so. We stayed in the Royal Albert hall. The room had a kitchen that was completely...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank 407danat
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to share feedback from your recent visit to the Hard Rock Hotel at Universal Orlando. I apologize the room configuration was not was anticipated, but delighted you enjoyed your stay and the close proximity to the theme parks. We hope to welcome you back the next time your travels bring you to Orlando. Rock...

Philadelphia, Pennsylvania
Reviewed 24 November 2015 via mobile

Hard rock was a great location to universal. Loved how the fast passes were included. Rooms were big and clean. Pool was nice. The only downfall was the person at check in told us we had to get tics we already purchased at the park. Wrong information. We could have got them right at our hotel. That was a hassle.

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Helpful?
1Thank Lisa D
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Lisa, Thank you for the rockin’ review. Our recently renovated rooms, featuring our signature Sleep Like a Rock bedding, ensure ultimate comfort and will get you show ready for a busy day at the theme parks. Our close proximity to the Universal Orlando theme parks paired with complimentary Universal Unlimited Express Passes is a winning combination. Thank you for...

Massachusetts
Reviewed 23 November 2015

We stayed in Room 7122 on the 7th Floor which is “Rock Royalty” level. This level is the concierge level and includes access to the Rock Royalty lounge. Rock Royalty Lounge includes: Evening turndown service and cotton signature bathrobes, Personal concierege services to help with all your vaca needs, Complimentary use of computer and printer, Library of rock n roll...

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6Thank Disney323
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

What a wonderfully detailed review! Rock Royalty is a great booking option for Rockstars of all ages, as it includes four awesome service hours, personalized concierge and turndown service. If the theme parks aren’t on the agenda for the day, be sure to grab some treats from Beach Club Bar and Grill and check out the daily activities alongside our...

Pipestone, Minnesota
Reviewed 22 November 2015

We just came back from a week here! Chose because of closeness to Universal Studio and our travel agent chose for us. Wonderful few minutes walk! Best boat shuttles ever. The food areas are very good but be aware they are NOT on Universal Dining plan. The swimming pool, whirlpool, and movie at night while swimming great! The concierges make...

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Helpful?
1Thank Gaye W
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Gaye, We’re delighted you chose to rock out with us! Our recently renovated rooms, featuring our signature Sleep Like a Rock bedding, ensures ultimate comfort and will have you stage ready for a busy day at the theme parks. The complimentary Universal Unlimited Express Passes and close proximity leaves you just minutes from the park entrance and the thrills....

Reviewed 22 November 2015 via mobile

Dear Sir/Madam, We would very much like to say a huge "Thank You" for a most comfortable and enjoyable stay with yourselves from start to finish (28 - 31st October). We arrived at hotel quite late as we were travelling from London Gatwick. Despite the time difference, it was a long journey. You took on board our request for room...

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2Thank Nadia j
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Nadia, Thank you for the kind words detailing your recent stay at the Hard Rock Hotel at Universal Orlando. We are thrilled you experienced the world-class service our team takes pride in providing and our recently renovated rooms ensured all of the comforts of home. We hope to see you again soon. Rock On!

Hong Kong Region, China
Reviewed 22 November 2015

we stayed this hotel for few nights, and was great!! Friendly staffs especially during check-in. It is very closed to the Universal Studios and makes it very convenient. Staying here and will provide a fast pass for both parks, which makes it prefect for us!

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank cps_gloria
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to share your stellar review of your recent visit to the Hard Rock Hotel at Universal Orlando. Our team takes pride in creating a rockin’ experience, and I’m thrilled you experienced nothing short of this during your stay with us. We look forward to welcome you back for another rockin’ vacation. Take it easy!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: RM1,140 - RM2,506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Priceline, Travelocity, Hotels.com, HotelsClick, Cheap Tickets, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view are the best!”
coolhand7a, 27 Apr 2017 | Read review
“Rooms back by the pool have quicker access to the downstairs ice cream shop!”
victoriaf16, 27 Apr 2017 | Read review
“Away from the lifts and Ice Machines/Laundry”
GaryS864, 27 Apr 2017 | Read review
“Apparently the 7th floor is something special ?? I was on the 4th floor.”
F524NLlisah, 25 Apr 2017 | Read review
“they control your ac !”
302dannielleh, 25 Apr 2017 | Read review
5 of 5