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Hard Rock Hotel at Universal Orlando

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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(937 reviews)
“city walk”(940 reviews)
“water taxi”(705 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,520)
There are newer reviews for Hard Rock Hotel at Universal Orlando
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8,527 results
Traveller rating
5,108
2,072
783
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5,108
2,072
783
361
203
Show reviews that mention
All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantislands of adventurefast passharry potterboth parkskids suiteroom keypool areaearly access
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2,101 - 2,105 of 8,527 reviews
Reviewed 7 August 2016

Had a great stay at the Hard Rock Hotel. 2nd stay in 2 years. Super convenient to parks and City Walk. Great atmosphere. Rock music always playing. Velvet bar staff is great. Very laid back. Pool was great with evening movie for the kids. Garden...More

Thank Houstonarea12
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 8 August 2016

Thank you for the rockin' review. We are thrilled you were able to take the time to enjoy our poolside activities, the nightly Dive-In movie is a great way to unwind. Our close proximity to the parks and Universal Unlimited Express Passes really do take...More

Reviewed 7 August 2016

Loved the resort!! Very relaxing and walking distance to the park! Staying at a Universal resort and receiving the express pass was worth it!! Rooms for the price we paid were average, but we just used the room to sleep. The overall hotel was awesome...More

Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank Brian H
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 8 August 2016

Thank you for choosing the Hard Rock Hotel at Universal Orlando during your recent visit to Orlando. Our close proximity to the Universal Orlando theme parks leaves you minutes from the action and thrills of your favorite Hollywood blockbuster-themed attractions. Thank you for letting us...More

Reviewed 6 August 2016 via mobile

We had a wonderful week at the hotel, nice staff, good food and a very nice room! The pool area is inviting, clean and has great security staff watching the bathing guest at all times! A little bit overpriced at the restaurant for breakfast, and...More

Thank lillbdp
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 7 August 2016

Thank you for the rockin' review. We are thrilled you were able to take the time to relax in our zero-depth pool. Our close proximity to the parks truly make for a unique experience. We hope that we can welcome you back again soon for...More

Reviewed 6 August 2016

The service was great and helpful! The room was very comfortable and spacious! My families favorite part though is the location of the hotel to the parks and the express pass that we receive for staying at Hard Rock!! That makes it a no brainier...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank tinawX8836QD
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 7 August 2016

Thank you for taking the time to submit an awesome review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are thrilled your family was able to take advantage of Universal Unlimited Express Passes, they really do take the parks to...More

Reviewed 6 August 2016 via mobile

Finding the hotel was easy and check in efficient. The room was clean and spacious with efficient and quiet air conditioning. There was noise from the corridors and neighbouring rooms - more a reflection of a lack of sound insulation rather than noises guests, not...More

Thank Ray W
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 7 August 2016

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. With the Universal Unlimited Express Passes, and early admission to the Wizarding World of Harry Potter, everyone is sure to enjoy their favorite...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$313 - US$562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$313 - US$562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
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KrisMarie9
15 May 2018|
Answer
Response from Hugo B | Reviewed this property |
Unfortunately yes.
0
Votes
SCRFC71
14 May 2018|
Answer
Response from Olivia V |
Yes! Your express pass works for both days - the check in day & the day you check out. You can also use the hotel facilities and stay parked on site for the price of 1 night. I can’t confirm but I think you just have to pick... More
1
Vote
ThompsonFamily190725
13 May 2018|
AnswerShow all 3 answers
Response from jonclark2016 | Reviewed this property |
I agree with the previous answer. The kitchen for us was a great value breakfast. It’s all you can eat and we ate enough to keep us going until evening dinner with a very small snack in the afternoon. I’m certain we saved... More
1
Vote
Room Tips
"Ask for a room with park views. Maybe request a non-connecting room too if you want it quieter."
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"All are good, Pool View in summer would be entertaining"
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"Book the Club Level ,amazing service Garden view if you prefer quiet, Pool view is also awesome."
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"Pool view is great, but be prepared to heard loud music all day. Not great if you want to get the kids down..."
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