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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 334 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,273 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,446: English reviews
Surrey
Reviewed 1 November 2015

Just came back from an 11 day holiday at this wonderful hotel. We booked the 7th floor Club Level and it was worth it. The Club Lounge had a real family atmosphere and nothing was too much trouble for the staff, especially an exceptional lady called Nan, and a boy with a great future called Anil. The rooms were spacious...

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Helpful?
Thank ChristinaGodfrey
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Welcome to Rock Royalty! We’re thrilled that Nan and the rest of our Rock Royalty team were able to provide you with the comforts of home. Our recently renovated rooms, complete with an all new lineup of rock 'n' roll inspired in room amenities, including our signature Sleep Like a Rock bedding, are sure to help set the stage for...

Egham, United Kingdom
Reviewed 1 November 2015 via mobile

Really enjoyed staying here even if it was only for one night All staff very friendly and helpful Rooms were amazing.... bed was so comfortable and decor was sleek and modern Will be going back again but for a longer stay

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Helpful?
Thank sianybaby23
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re delighted you enjoyed your short yet sweet stay and our newly renovated rooms were able to provide you with all of the comforts of home. We look forward to seeing you again soon for another rockin’ stay. Take it easy!

London
Reviewed 1 November 2015

The Hard Rock Hotel is the premium hotel on the Universal site, and you pay for it. Their soft drinks are more than you pay in the Disney parks and you also get stung for self parking (which is free at all the Disney properties). The hotel is a great location - a short walk to the two Universal parks...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank travelalot42
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback of your recent stay at the Hard Rock Hotel at Universal Orlando. Our close proximity to the Universal Orlando theme parks places you minutes from being in the heart of the action, especially when paired with Early Park Admission and Universal’s Unlimited Express Passes. The Kitchen is the perfect place to...

Tampa, Florida
Reviewed 1 November 2015

I didn't think the hotel property was that spectacular. I thought the pool was small and it seemed dingy to me. The room was well appointed and fun EXCEPT FOR THE TRASH that was still under the bed! Apparently, house cleaning does not move the baseboard to clean under the beds - I found out when I thought my earring...

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Helpful?
Thank B A
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. While I'm glad you enjoyed your stay and were able to take full advantage of the close proximity to the Universal Orlando theme parks, I’m disheartened the Rockstar service we pride ourselves in providing was not what was received...

Leeds, United Kingdom
Reviewed 1 November 2015 via mobile

So let's get the minor gripes over with: - The new sound system by the pool is poor. - The refurb on the rooms is fab, but the bathrooms haven't been done. Why? - The gym equipment all needs swapping out and upgrading. That's it. Absolutely no other criticisms. This place 'rocks', and is an absolute must if you have...

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2Thank 72GMA
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored to welcome you back and delighted our team excelled in creating the rock star service you are accustomed to. From the close proximity of the Universal Orlando theme parks to the awesome zero-depth pool, there is something for every Rockstar to enjoy. Thank you for taking the time to submit feedback of your recent visit with the...

Ashford, United Kingdom
Reviewed 31 October 2015

We stayed here 18 months ago, and liked it then, so returned for our 2 nights at Universal! Since our last visit the rooms have been renovated and are now MUCH nicer than they were. The decor is modern and cool, our room this time was on lobby level and overlooked the butterfly gardens. The room was very clean. All...

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Helpful?
1Thank Eloisehannah
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored to welcome you back! I am so glad to hear that we provided a rock star quality vacation experience during your time with us. Our recently renovated rooms, complete with an all new lineup of rock 'n' roll inspired in room amenities, are sure to help set your stage for an awesome vacation. Thank you for taking...

Reviewed 31 October 2015

We stayed here at the end of May into June for our family vacation. We had a blast! From the check in to the check out, the staff was great, the service was great and it always felt like home and clean. We were checked in very quickly and our car was valet to it's spot. Our room was not...

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Helpful?
1Thank Jamie L
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Jamie, We’re delighted you had such a rockin’ time with us that your June vacation is still on the forefront of your mind! From our out-of-this-world team to our recently renovated rooms, we strive to create all of the comforts of home with a rockin’ ambiance. Following an active day at the Universal Orlando theme parks, Rockstars of all...

marlboro, nj
Reviewed 31 October 2015

This was our second time at Universal Studios. The first time we stayed at the Royal Pacific. The rooms at the Hard Rock are smaller than the Royal Pacific. But they are well laid out and very comfortable for a family of four. The housekeeping staff did a great job keeping our room clean. The front desk had us checked...

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Helpful?
Thank rosimmom
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for choosing to rock out at the Hard Rock Hotel at Universal Orlando. We are so glad to hear that we provided a rock star quality vacation experience during your time with us. Our close proximity to the Universal Orlando theme parks places you moments from being in the heart of the action, especially when paired with Universal’s...

Cleethorpes, United Kingdom
Reviewed 30 October 2015

after staying at the hard rock (i also got married there) i wouldnt choose another hotel in orlando now, the club level is definately worth paying the extra for. The club lounge staff are brilliant and special shout out to NAN.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank richardtR6573AD
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored to welcome you back to Rock Royalty! Our team, including Nan and the Rockstars on the 7th floor, take pride in providing an awesome stay for all of our guests. Thank you for continuing to rock out at the Hard Rock Hotel at Universal Orlando when your travels bring you to Orlando. Take it easy!

London, United Kingdom
Reviewed 30 October 2015

The rooms are absolutely amazing, and the memorabilia makes it amazing for any fan of rock music. It would be crazy to miss out on this hotel. Pros: Excellent Cleaning Services Rock Royalty Lounge on Floor 7 has excellent food for all meals Short walk to Universal Studios Clean pools and hot tubs Lots of interesting memorabilia Dive-In movies Cons:...

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Helpful?
Thank Steve G
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re delighted you were able to take full advantage of the extra amenities on our Rock Royalty level. Rockers of all ages can enjoy the four service hours offered in the Rock Royalty lounge. Our abundance of memorabilia helps create an authentic rock n’ roll experience for all rock stars. We hope to welcome you back again soon!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: RM1,153 - RM2,571 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Priceline, Travelocity, Hotels.com, HotelsClick, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Paid wifi is also an option”
edwink490, 21 Apr 2017 | Read review
“Family rooms are very big.”
helenpY7561UD, 12 Apr 2017 | Read review
“Overlooking the pool - perfect view to wake up to.”
Clare19812013, 10 Apr 2017 | Read review
“Stay somewhere else...there's a Hilton nearby that looks really nice!”
937markt937, 9 Apr 2017 | Read review
“Get a pool view, otherwise you might be overlooking the parking lot even though they say garden.”
cpesurrey, 9 Apr 2017 | Read review
5 of 5