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Holiday Inn Express Hotel & Suites Universal Studios Orlando

927 reviews
#173 of 341 Hotels in Orlando
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Traveller (209)
Room & Suite (61)
Dining (8)
Overview
  • Excellent32%
  • Very good46%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“universal studios”(145 reviews)
“front desk”(111 reviews)
“major blvd”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Shuttle or Taxi Services
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Universal Studios Orlando
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Rooms
5 Feb6 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (927)Write a Review
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All reviewsuniversal studiosfront deskmajor blvdpancake machinefree breakfastfree shuttleyogurtking suitetgi fridaysnice breakfastthe breakfast areasmall poolrooms were cleanhot breakfastshuttle serviceplace to sleepsofa bed
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311 - 315 of 653 reviews
Reviewed 22 January 2014 via mobile

I'm usually a Marriott guy.....lets just say if all of the Holiday Inns treat their guest as well as they did, then I am in for the long haul. Jerri Ann was very friendly and even knew us by name. We were also known as...More

2  Thank Dave K
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded 23 January 2014

Welcome to the IHG Brand family! We hope you will continue to stay with our brand. Thank you for the great review. Jeri will be thrilled to read your comments. Thank you!

Reviewed 21 January 2014

I was trying to book a different hotel at first, for my trip to the Universal Studios. But after spending a whole hour on chat with a representative of the hotel group she directed me to this one. It was a bit more expensive than...More

4  Thank JenniferBlond
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded 23 January 2014

Jennifer, We appreciate your taking the time to share your comments. The Universal shuttle is owned and operated by Universal Studios, and I will definitely share your comments with them to review with their team. The shuttle is scheduled according to park hours, and departs...More

Reviewed 20 January 2014

Stayed based on location to Universal. Staff was helpful and Doris was excellent. Recommend this hotel because of the clean room and great location to the park. It was also nice to have the included breakfast. I would come back to this hotel next time.

1  Thank 22Petey
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded 21 January 2014

Thank you for your comments. We are pleased to hear you will be back! Thank you for the great comments about Doris and our hotel. Have a great day.

Reviewed 18 January 2014

My wife and I and our three kids had never been to Orlando so we picked a hotel close to the Universal Studios parks. Hotel staff were friendly and happy to help with any questions we had. Room had two queen beds and a pull...More

6  Thank Gray P
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded 19 January 2014

Thank you! We appreciate the very detailed review. We are pleased you enjoyed your stay, and thank you for sharing your experience. Good tip for the airport shuttle service. We hope to see you again!

Reviewed 16 January 2014

We arrived on Christmas evening. First of all, thank you to the staff who showed up on what must have been a very busy day. Even though no one else was checking in when we arrived, it seemed that the front desk staff was worn...More

Thank buffy38
Response from jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios OrlandoResponded 23 January 2014

Buffy 38, We were disappointed to hear our front line team did not deliver an enthusiastic welcome, as this is not the normal guest service we strive to deliver. And we were sorry to hear you did not get a good nights sleep. We do...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$114 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#98 Business Hotel in Orlando
#152 Family Hotel in Orlando
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$114 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#98 Business Hotel in Orlando
#152 Family Hotel in Orlando
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (209)
Room & Suite (61)
Dining (8)
Pool & Beach (2)
Hotel & Grounds (155)
Bathroom (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
TraTonTee
13 January 2018|
AnswerShow all 2 answers
Response from jmmiller123456 | Property representative |
Hello, it depends on the package you purchase from Universal if early admission is included or not.
0
Votes
pinkjanie444
9 October 2017|
Answer
Response from jmmiller123456 | Property representative |
Good Morning, We normally have enough parking available in our hotel parking lot. If by chance the lot is full please check with the front desk and they can direct you to optional parking. Have a good day.
1
Vote
Rita G
22 August 2017|
AnswerShow all 2 answers
Response from jmmiller123456 | Property representative |
Good Morning, We are not familiar with Bark Avenue however if you look it up on line it does state closed.
0
Votes
Room Tips
"Ask for a double room to ensure getting both the fridge and microwave in your room"
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"Ask for suites, standard rooms are shoe boxes."
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"For a better view choose a South facing room."
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"Life size model of the Blues Brothers in the lobby"
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