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Hyatt Regency Grand Cypress

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#23 of 335 Hotels in Orlando
Certificate of Excellence
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Hyatt Regency Grand Cypress
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4,919 Reviews from our TripAdvisor Community

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Showing 4,549: English reviews
Boca Raton, Florida
Reviewed 4 days ago NEW

I have stayed at this hotel on a few occasions it is very nice. This was my first visit as the top tier World of Hyatt membership - Globalist. On arrival I had to wait 10 minutes for the valet parking attendants to take my keys and give me a ticket. The only way I got their attention was to...

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Thank ian m
Fort Lauderdale, Florida
Reviewed 5 days ago NEWvia mobile

I took my daughter to Orlando to spend time at the Disney resorts. We booked this hotel because it was very last minute and the closer resorts were fully booked for the weekend. However, I am glad we stayed at this hotel. The grounds are beautiful, the rooms are very clean, modern, and comfortable, and the staff was friendly and...

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1Thank tschristie
Oslo
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank Ole M
Annapolis
Reviewed 6 days ago NEW

Came to the Hyatt Grand Cypress for a convention at the OCCC. Loved this resort from the get go. Room was spacious and clean. I do think that there should be a complimentary breakfast and airport shuttle for the money you spend here.

Review collected in partnership with Hyatt Hotels
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2Thank paulcW6388VS
Laura R, Public Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to write a review of our resort. We look forward to welcoming you back to the resort for a leisure trip to experience all that the 1,500 acres has to offer. Customer service and guest satisfaction are top priorities at Hyatt Regency Grand Cypress. We hope you will give us another chance to really...

Reviewed 6 days ago NEW

First time at the Grand Cypress in Orlando, but not my last. Modern hotel with great attention to services, comfort and style. The pools are great, although only one (the smaller one) is heated. The grounds are beautifully landscaped, and well maintained which is somewhat surprising since the hotel sits on 1500+ acres of land. There are plenty of activities...

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Thank John B
Laura R, Public Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for taking the time to write a review of our resort. We greatly appreciate the score of a 5 and your feedback on the amenities and services. Customer service and guest satisfaction are top priorities at Hyatt Regency Grand Cypress and we look forward to welcoming you back to the resort soon. Please let us know if there...

Houston
Reviewed 6 days ago NEW

We just returned from a spring break trip to this property that calls itself a "Great Neighbor" Disney World hotel. Unfortunately, this hotel is anything but that. They showed a complete disregard for those of us traveling with children and couldn't be bothered to even apologize. After a full day at the park, our exhausted 10 year old grandson went...

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Thank CalCabMan
Laura R, Public Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for sharing your feedback. We are very sorry that you did not thoroughly enjoy your stay at our resort. Customer service and guest satisfaction are top priorities at Hyatt Regency Grand Cypress. We will share your comments and suggestions with our Management Team and hope you will give us another chance to wow you during your next trip...

Provo, United States
Reviewed 6 days ago NEW

This is a great hotel, from the moment you pull up your are amazed of the quality and class of this hotel. The rooms were very nice and modern. The hotel was very clean and everyone is very friendly. They have an amazing pool and out door area, this would be a great place to take your kids. Allot of...

Review collected in partnership with Hyatt Hotels
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Thank rustyo2017
New York City, New York
Reviewed 6 days ago NEW

I stayed at the hotel last year during March, it is a wonderful resort. My family loved it so much I am returning on March 21st (next week) for an extended period of time. Our last visit, we were at the parks and other venues but the kids wanted to spend more time enjoying the hotel and all the amenities,...

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Thank masseh21
Laura R, Public Relations Manager at Hyatt Regency Grand Cypress, responded to this review

We look forward to welcoming you back to Hyatt Regency Grand Cypress for your family getaway in sunny Orlando. We greatly appreciate your 5-score review and pro tips for other readers. Your family will surely enjoy all the recreation amenities of bikes, rock wall, lagoon pool and so much more during your stay. Be sure to visit the towel hut...

North Tonawanda, United States
Reviewed 6 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank shawnw758
Laura R, Public Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Wanaque, New Jersey
Reviewed 1 week ago

Don't be fooled by their ratingsI was very disappointed in their food service and the communication of the staff. I had issues with my room that needed immediate repair and never was fixed. I'm always giving credit where it is deserved I called ace of spades and Ace spades. I would not stay at this hotel again. What has transpired...

Review collected in partnership with Hyatt Hotels
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Thank frankdona
Laura R, Public Relations Manager at Hyatt Regency Grand Cypress, responded to this review

Thank you for your feedback. We are very sorry that you did not thoroughly enjoy your stay at our resort. Customer service and guest satisfaction are top priorities at Hyatt Regency Grand Cypress. We will share your comments and suggestions with our Management Team and hope you will give us another chance to wow you during your next trip to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more   less 

Additional Information about Hyatt Regency Grand Cypress

Address: One Grand Cypress Boulevard, Orlando, FL 32836-6799
Region: United States > Florida > Central Florida > Orlando
Price Range: RM908 - RM1,816 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Grand Cypress 4*
Number of rooms: 815
Reservation Options:
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Also Known As:
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Orlando
Hyatt Grand Cypress
Grand Hyatt Orlando
Hyatt Regency Orlando
Hyatt Regency Hotel Orlando
Hyatt Hotel Orlando
Hyatt Regency Grand Cypress Orlando, Florida
Hotel Style:
#3 Top resorts Hotel in Orlando
#5 Luxury Hotel in Orlando
#6 Spa Hotel in Orlando
#6 Business Hotel in Orlando
#19 Family Hotel in Orlando
#19 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Grand Cypress staff and other travellers.
186 questions
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Questions? Get answers from Hyatt Regency Grand Cypress staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that has a view toward Disney if you would like to catch the fireworks”
 of 5 bubbles V3809RPjoes, 22 Mar 2017 | Read review
“Try to avoid the central equipment of the air-condition.”
 of 5 bubbles Kata_Sziklai, 21 Mar 2017 | Read review
“Valet parking is very poor”
 of 5 bubbles ianm39, 19 Mar 2017 | Read review
“High floor”
 of 5 bubbles JacobP145, 15 Mar 2017 | Read review
“Ask for a room that faces the Disney fireworks on an upper floor.”
 of 5 bubbles jaypW2542XA, 14 Mar 2017 | Read review
5 of 5