Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
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About
#143 of 381 hotels in Orlando
Location
Cleanliness
Service
Value
The Holiday Inn Resort Orlando Suites Waterpark is a Walt Disney World Good Neighbor Hotel and the only all-suite Holiday Inn Resort at the entrance to the Walt Disney World Resort. We are located in the heart of the Orlando tourism district on 24 acres just one mile from the Walt Disney World Resort. The resort is also near many of the other popular attractions including Universal Orlando Resort, SeaWorld Orlando, Orange County Convention Center and the International Drive entertainment district. Our family resort features 777 spacious 1, 2, and 3 bedroom family suites. You will enjoy our many great amenities which include our Lagoon Pool and Waterpark, complimentary shuttle service to the Walt Disney World Resort, 9 hole mini golf course, Arcade, Kids Splash Pad, Fitness Center, outdoor basketball courts, kids playground, Family Movie Night, wireless Internet and other resort activities.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Mini golf
Children's television networks
Public wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Poolside bar
Water park
Waterslide
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Business Centre with Internet Access
Meeting rooms
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Kitchenette
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Separate living room
Sofa
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish
Location
42Car recommended
Grade: 42 out of 100
776Restaurantswithin 10 km
292Attractionswithin 10 km
Contact
14500 Continental Gateway, Orlando, FL 32821-5100
Getting there
Car HireSee all Orlando car hire
2434Reviews560Q+A100Room tips
Reviews
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While the weather wasn’t the typical sunny day. The staff at Holiday Inn did not disappoint. Sabrina was the best bartender my family has ever come across. Her specialty drinks made us feel like we were sitting beach side !!
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Date of stay: March 2023
Value
Location
Service
Room Tip: The pool gets packed. Get there early and enjoy the after live music
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Responded 2 days ago
Dear Stay563905, We appreciate you letting us know our team went over and above in handling your requests! We are also glad you were especially pleased with Sabrina. It was a pleasure having you as our guest, and we look forward to welcoming you back to Holiday Inn Resort Orlando Suites - Waterpark whenever your travels bring you to our area. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Had a great time here a lot to do at the resort water park was fun for the family also Lange and DJ Chris were great! made the my sons day very fun for my family I 100% recommend this place! Definitely attend the karaoke!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Responded 28 Aug 2022
Dear Guest, Thank you for taking the time to review our hotel and for the excellent rating. We are glad that you enjoyed our Lagoon Pool and Waterpark. We are also delighted to learn that you were pleased with the courteous service our associates delivered, and it will be our pleasure to share your kind compliments with our Lange, DJ Chris, and the rest of our team. Thank you for spending your birthday with us. We look forward to welcoming you back to Holiday Inn Resort Orlando Suites - Waterpark soon. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived March break. Very few people working. Over an hour to check in. First room had a flood/pool in the bedroom. Smelled musty. No Multiple calls to front desk over the week unanswered. Asking for supplies like toilet paper, towels or Kleenex. No room cleaning over 7d. Garbage told to leave in hallway. Arcade has multiple broken games down over a week. Basketball net is broken. Rules posted but not enforced at all. Unsupervised kids just running around breaking things. One child puked in the pool nobody available to tell. Called front desk no answer. 45 minutes later (imagine swimming not seeing chunks) someone came but said they would call someone. It seems like limited people just doing the minimum. No care of passion.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Check the weather. The pool with the slides isn’t heated. Assume whatever you have is what you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Responded 2 days ago
Dear Dd4tw, Thank you for sharing your feedback with us. Please accept our apologies in regards to the service concerns you faced during your stay. We are known for our attention to detail and excellent hospitality, so we are genuinely disappointed this was not your experience. We are also sorry for your disappointment with the room and amenities and will address your feedback with our team to ensure future improvements. We value you as a guest, and we hope you will give us another chance to regain your confidence. We wish you all the best with your travels. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great experience first time with family and I’ll definitely be back ! Juelz Dacosta Angel Domínguez and Nick Zajac made my vacation 20x better for me and my family definitely referring to others!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Responded 3 days ago
Dear jaliei, Your kind comments and excellent rating are greatly appreciated by all of us here at Holiday Inn Resort Orlando Suites - Waterpark. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. We will share your compliments with the team, especially Juelz, Angel, and Nick. We are delighted you enjoyed your time with us, and we look forward to welcoming you and your family back for another outstanding experience! Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lange & Chris were the best entertainers I've seen at a hotel!! They were super fun and engaged all the audience!! They did all the pool side games, dancing, bingo, karaoke and all the fun shows in the theatre!!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Responded 4 days ago
Dear Sherineakl, We are delighted you could join us here in Orlando. Thank you for mentioning to other travelers how much you enjoyed our outstanding amenities and family activities. It is great to know our service was your favorite! We will share your compliments with the team, especially Lange & Chris. It was a pleasure hosting your visit, and we hope to see you again soon at Holiday Inn Resort Orlando Suites - Waterpark. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I spent a week here is it amazing! The staff are friendly and the hotel is clean… a special thanks and shout out to two beautiful ladies who greeted us with a smile every morning at breakfast. Maria and Habiba, you ladies made the stay even better. Keep smiling 😊. Gos bless you both.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Responded 5 days ago
Dear joshpM20YO, Thank you for choosing Holiday Inn Resort Orlando Suites - Waterpark for your recent stay in Orlando. It was a pleasure reading your comments acknowledging Maria and Habiba and the excellent service that they provided during your stay. We are devoted to making every guest's stay exceptional, and we will enjoy passing along your kind words to them. We hope your travels bring you and your family back to Orlando soon for another wonderful visit with us. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel looked a bit run down. Constant fight to get clean towels. Noisy rooms, you can hear what is happening on the rooms to the right, left and above you. In the other hand, staff is super friendly and made the difference. Went the extra mile to help, particularly Sebastian from the front desk.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Responded 5 days ago
Dear Passport09142216265, Thank you for being our guests and for sharing your feedback. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. We will share your compliments with the team, especially Sebastian. However, We sincerely apologize for the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next visit to Orlando so we may have the opportunity to better your stay. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel/resort is very family friendly. Many activities for the whole family, aside from the water park, there is a theater, arcade and family game room. We ate dinner at one of the restaurants (Lakeside Dinner). Children under 11 eat free with an adult purchase, which is a good deal. The food was warm and there was a good variety. The salad bar was cold and fresh. The staff at the restaurant were very friendly and helpful. Andres and Douglas were exceptional. We did have a few issues but they were resolved quickly by a great manager named Rich, who was very accommodating and provided excellent customer service. Our family overall had a great experience. Plenty to do without having to leave the resort. I would definitely recommend if you are looking for a family friendly resort with a caring staff. …
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Date of stay: March 2023
Value
Location
Service
Room Tip: The indoor activities are not packed during daytime hours. Most people are in the pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Responded 5 days ago
Dear marcelinod457, We are delighted you and your family could join us here in Orlando. Thank you for mentioning to other travelers how much you enjoyed our outstanding amenities and family activities. It is great to know our amenities were your favorite! We are pleased to know that you had an exceptional dining experience and that our associates did a great job taking care of you. Our devoted team works incredibly hard, and we will enjoy sharing your kind remarks with them, especially Andres, Douglas, and Rich. Thank you for recommending Holiday Inn Resort Orlando Suites - Waterpark to future guests. We look forward to welcoming you back soon. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reading all the reviews, I was kind of skeptical about making the trip down to this particular resort. But, let me just say there are so many amenities to keep the kids occupied and enjoying themselves. Also, for the Parents there is a pool bar at the Waterpark area. Very convenient for all of us. And the bartender with the cute heart shaped glasses I just have to say WOW WOW WOW!!!! . What a machine!!! She kept going and her friendly, welcoming attitude kept her smile all through those huge lines. Chris, the lifeguard is also amazing! Focused , polite and very sweet!!!! Will definitely come back!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Responded 1 week ago
Dear E899XSgaryt, We are delighted you and your family could join us here in Orlando. Thank you for mentioning to other travelers how much you enjoyed our outstanding amenities like the Lagoon pool, water park, and family activities. It is also great to know our team provided you with courteous associates. We have a hardworking team of dedicated individuals who take pride in providing outstanding service to each guest who stays with us, and we appreciate your note of thanks. Your comments will certainly be shared with each member of our team, especially Chris. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Holiday Inn Resort Orlando Suites - Waterpark. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Horrible experience from the beginning to the end. Check in took a long time, rooms not clean at all, pool water freezing, burger theory bartender Sabrina rude and unfriendly, grounds have trash everywhere, do yourself a favor and stay elsewhere. We are IHG gold and have never experienced a property this bad.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, Guest Services / Front Office at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Responded 1 week ago
Dear Carmike52, Thank you for being a loyal Gold Elite IHG Rewards Club member and for taking the time to evaluate your stay. We are very sorry for the housekeeping issues you experienced during your stay. We regret overlooking anything in the preparation of your room, and this will be addressed with our team. We are known for our attention to detail and excellent hospitality, so we are genuinely disappointed this was not your experience. We will share your comments to ensure such events are not repeated. We hope you will consider giving us a second chance the next time you are in the area, as we would welcome the opportunity to provide you with the seamless hospitality you deserve. Best regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$138 - US$235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nickelodeon family hotel nick, nickelodeon family resort nick, nickelodeon hotel orlando, holiday inn orlando, nick hotel orlando, orlando holiday inn
FORMERLY KNOWN AS
Nickelodeon Suites Resort
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
777
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Claim Your ListingHOLIDAY INN RESORT ORLANDO SUITES - WATERPARK, AN IHG HOTEL (R̶M̶ ̶8̶8̶4̶) RM 629: UPDATED 2023 Reviews, Price Comparison and 1,898 Photos (Florida) - Tripadvisor
Frequently Asked Questions about Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel
Which popular attractions are close to Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel?
Nearby attractions include Dip Travel (1.1 km) and Champions (0.4 km).
What are some of the property amenities at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel?
Yes, parking is available to guests.
What are some restaurants close to Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel?
Conveniently located restaurants include Mikado Japanese Steakhouse, Latitude & Longitude, and Siro Urban Italian Kitchen.
Are there opportunities to exercise at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Does Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel have any great views?
Yes, guests often enjoy the lagoon view available here.
Is Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.