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I should start by saying I love the downtown Disney location. This hotel has big suite rooms and I got a great deal through mousesavers.com. Love the location. Full buffet breakfast was great but my 12 year old twins would not qualify after they turn...More
My husband and I along with our 2 kids stayed at Doubletree between April 26-May 4th 2016. We specifically booked this hotel because it was the only resort on Disney property that offered a suite option at a reasonable price. We booked a 1 bedroom...More
7 Thank 368debc
Response from Isidro-HiltonHelp, on behalf of the DoubleTree Suites by Hilton Hotel Orlando - Lake Buena Vista at DoubleTree Suites by Hilton Orlando - Disney Springs AreaResponded 12 May 2016
Dear Deb C,
We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel...More
We were meeting friends, only stayed one night and really enjoyed this hotel. The staff was very nice and offered those yummy chocolate chip cookies at check in bringing attention to the fact they were loaded with walnuts BEFORE I had a chance to ask....More
The only complaint that we had was that the bacon was far too greasy. The staff was extremely helpful and the facility was fantastic. Props to ,Juanita the pool bartender who was also room service. Tim at the bell counter was more than a little...More
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DoubleTrees are great if you have to travel with kids. So nice to have the extra space! Room also had table and chairs, fridge and sink counter area. The room was clean, beds comfortable. The pool area was nice also, I was surprised the pool...More
The shuttles start early but I’m not sure what time. I do think early enough for the early opening days at the different parks because you can get extra hours benefits at this hotel. That was available when we were there... More
The shuttles start early but I’m not sure what time. I do think early enough for the early opening days at the different parks because you can get extra hours benefits at this hotel. That was available when we were there in May. Pick up at the parks is just not as close as the real Disney buses. We have annual passes so parking is free with them so we drove most days. One option might be to use the shuttle in and Uber back if you’re pooped and don’t want to walk to the shuttle pickup.