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Embassy Suites by Hilton Orlando Airport

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1,124 Reviews from our TripAdvisor Community

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Showing 1,106: English reviews
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Mid Atlantic
Reviewed yesterday NEWvia mobile

We arrived at this hotel to start a family trip and it was nothing but disappointing. It started with overhearing the employees complaining to each other about how the internet is down "again!" The employee who checked us in kindly advised us to take our luggage carts (2 of them) to the service elevator. As we wound through dirty towels...

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Helpful?
Thank WaterUnderBridge
San Jose, California
HOTEL’S FAVOURITE REVIEW
Reviewed 7 March 2017

There are only three Embassy Suites that I like to stay and the Orlando airport location is first on my list. First of all, I travel on business and stay at this hotel about four times a year, and this last recent trip I was recognized by Colleen in the bar, and she referenced my place of business when I...

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Helpful?
Thank EdUrias
About Hotel's Favourite Review
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for taking the time to write about your recent stay at our hotel. We are glad that we met and exceeded your expectations here at the Embassy Suites Orlando Airport. Colleen is our Employee of the Year, we are happy to hear more great comments about our wonderful staff. We hope we can host you again in the...

Saint Augustine Beach, Florida
Reviewed 5 days ago NEW

As a Hilton diamond member I was really surprised by the poor experience at this hotel. One of the elevators was out and the remaining elevator rumbled and bumped it's way up to the point of feeling like an amusement park ride (and not a fun one). Numerous bugs in the room. One night here was more than enough. I...

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Helpful?
1Thank Beach_Life_PVB
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll...

North Syracuse, New York
Reviewed 6 days ago NEW

This hotel the elevator was broken / down on Easter weekend . Staff were not friendly . Room was not clean well half job . They lied and told me it was only 15 minutes from Disney it's more like 40 minutes .

Review collected in partnership with Embassy Suites Hotels
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Thank dawnmS8236JN
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll...

Cape Coral, Florida
Reviewed 6 days ago NEW

Hotel charges you $12 a day to park your vehicle when you are a guest! Gives you the impression you are being "validated" when you give the front desk your ticket. We were charged $24 to park for two days. Not right....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank bethdowd24
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll...

Bellingham, Washington
Reviewed 1 week ago NEW

I ended up here due to a relatively low rate during spring break compared to the newer hotels nearby. The hotel is old and worn, although the room wasn't too bad, and it was quite large and roomy (as are all Embassy Suites... thus the suite part). Internet was slow and the bed was not great. The elevators were slow...

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Helpful?
Thank IvanCU
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll...

Tampa, Florida, United States
Reviewed 1 week ago

This is a typical Embassy Suites, but beware they have installed vehicle gates and are charging $12/day for parking...just stay at one of the 4 other Hilton properties right near by. Also, a glass in my bathroom was filthy and there were crumbs on the coffee table. unbelievable. I think the manager here is so focused in making money they...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Glenn P
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll...

Manassas, Virginia
Reviewed 1 week ago

The front desk area is dirty, the elevator is dirty (one side worked), the room floor was dirty, the walls were dirty and the staff seemed surprised we we refused to stay there. This is the absolute worst Embassy Suites I have "ever" been in. They also want you to pay for parking when the facilities don't warrant staying inside....

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Helpful?
Thank ableone2017
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll...

Rochester Hills, United States
Reviewed 1 week ago

Not the best hotel for the money. The front desk clerk was not friendly and I have to explain myself if I am a loyal member of the hotel. Getting water was impossible! The room was not very clean. I only on Embassy suites every where we go and I so far this is the worst Embassy suites hotel I...

Review collected in partnership with Embassy Suites Hotels
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Thank O3849SMjuliep
EmbassySuitesOIA, Front Office Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. I am so sorry about your experience with our front desk team. I can assure you that it is not standard to find someone at our hotel who isn’t helpful as we strive to ensure our front desk agents and other team members...

ohio
Reviewed 2 weeks ago

We stay in a ton of embassy suites hotels..This one was "OK" We were only there for one night, but food was good in the morning like usual, missed the evening reception. Pool was crowded. Could hear big jets taking off. Free transportation to and from airport makes it ideal for those popping in...

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Helpful?
Thank montesmama
EmbassySuitesOIA, Manager at Embassy Suites by Hilton Orlando Airport, responded to this review

Thank you for staying with us and sharing your kind words and constructive feedback with us. I’m sorry we were not able to provide you with the comfortable and quiet experience you deserved. Your satisfaction is very important to us and we appreciate your feedback about the noise issues from your room's air conditioning unit. I have shared your review...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located Embassy Suites Hotel offering a beautiful garden atrium, 174 two-room suites, and over 3,000 square feet of flexible meeting space. ... more   less 

Additional Information about Embassy Suites by Hilton Orlando Airport

Address: 5835 T G Lee Blvd, Orlando, FL 32822-4402
Region: United States > Florida > Central Florida > Orlando
Price Range: RM532 - RM933 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando Airport 3.5*
Number of rooms: 174
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Orbitz, Travelocity, Hotels.com, Priceline, HotelsforEveryone, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Orlando Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Orlando
Orlando Embassy Suites
Embassy Suites By Hilton Orlando Airport Florida
Hotel Style:
#71 Business Hotel in Orlando
#89 Romantic Hotel in Orlando
#115 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Orlando Airport staff and other travellers.
17 questions
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Minnesota
over a year ago
2 months ago

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Questions? Get answers from Embassy Suites by Hilton Orlando Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one without bugs.”
Beach_Life_PVB, 22 Apr 2017 | Read review
“Keep away from elevators to reduce noise.”
IvanCU, 20 Apr 2017 | Read review
“Free WiFi to Hilton.com Club members, breakfast included and an evening hosted bar.”
jfreder61, 10 Apr 2017 | Read review
“Everything as far as I could see was great”
  • Comfortable King Size Bed
Mikeshar, 8 Apr 2017 | Read review
“All rooms are good as far as I know. The breakfast is the best, but even better is the "Happy Hour!"”
PeggieW66, 6 Mar 2017 | Read review
5 of 5