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Embassy Suites by Hilton Orlando Downtown

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191 East Pine Street, Orlando, FL 32801
3 people are viewing this hotel
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US$155
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Traveller (239)
Room & Suite (121)
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About

#57 of 381 hotels in Orlando
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Embassy Suites Orlando Downtown is perfectly located in the Lake Eola central business district of Downtown Orlando and less than 25 minutes from Orlando International Airport (MCO). Enjoy more space to relax or work. Whether you're traveling for business or on a family vacation to area theme parks, our hotel features comfortable and spacious two-room suites s for your stay. Guests will enjoy easy access to all the nearby local area attractions and the Orlando Orange County Convention Center. Guests of the Embassy Suites Orlando Downtown hotel stay in spacious two-room suites and receive a full made-to-order breakfast and a complimentary evening reception seven days a week and all included in the rate! Complimentary Internet access is also available throughout the hotel at no charge!. For a convenient downtown location, comfortable suites and excellent service, join us at the Embassy Suites Orlando Downtown!
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Highchairs available
Car hire
Street parking
Free wifi in the business centre
Paid wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kid-friendly buffet
Kids' meals
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
89Restaurantswithin 0.5 km
58Attractionswithin 0.5 km
1690Reviews18Q+A100Room tips
Traveller rating
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Most Recent
Shannon C wrote a review Oct 2022
1 contribution
Great property. Staff was wonderful. Great breakfast and evening snack. Had no issues whatsoever. Great location lots of things close by the hotel. Will stay again soon hopefully. Did not try testy but heard it was great from other guests.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 23 Oct 2022
Dear Chandler, It was a pleasure hosting you at Embassy Suites By Hilton Orlando Downtown! We're glad our friendly staff, tasty food, and convenient location impressed you. Should you be in the area again, please come back to see us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wizard1849 wrote a review Jun 2021
Union, Maine73 contributions57 helpful votes
Hotel's Favourite
From the moment I walked into the hotel until I left my experience was a very positive one. The professional staff was customer-oriented in the performance of their respective duties from the front desk to housekeeping to food & drink service... They are the major reason for the quality of my stay. Look forward to coming back in the future. This week my wife and daughter will be checking in for a week's stay.
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Date of stay: June 2021
Value
Rooms
Service
Room Tip: If many elevator daily trips, consider a lower floor. Hotel is located in a quiet area with easy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 18 Jun 2021
It was a pleasure to host your visit to Orlando, and we're grateful for your fantastic review! We're delighted that you appreciated our phenomenal staff, and we thank you for your kind words. Our team looks forward to welcoming your wife and daughter to Embassy Suites by Hilton Orlando Downtown for a relaxing stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WRVin wrote a review Oct 2022
Morton, Pennsylvania, United States50 contributions47 helpful votes
The room was excellent. Everything was above standard. If I had to name 1 thing which reigns Supreme, it would be the staff. From checking to checkout; from breakfast to happy hour with Lynn - perfection. Highly recommended; heartfelt thanks.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 18 Oct 2022
Your recommendation means the world to us! Thank you for spotlighting our hardworking team; they will certainly appreciate your praise. The next time you travel to Central Florida, please revisit us at Embassy Suites By Hilton Orlando Downtown!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicolas M wrote a review Oct 2022
1 contribution
By the end of this week, I will have spent a collective seven weeks total, in a row at this hotel. The staff all the way from the General Manager, Dane, down to the bartenders each night are the best in the business. A special shoutout to Lynn, the Bar Manager, Sara, all the other bartenders for making the Manager’s Reception amazing each night. This will be the only hotel I stay at when I come to Orlando. Keep up the great work!
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 16 Oct 2022
Dear Nicolas, Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. Thank you for the lovely review! It will be a pleasure hosting you again at Embassy Suites By Hilton Orlando Downtown.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JW12345677654321 wrote a review Oct 2022
United Kingdom26 contributions35 helpful votes
The best thing you could do with this hotel is knock it down and start again, ITS VERY TIRED and need of serious TLC we stayed only 1 night then checked out fast The bedding looked dirty and it must have been 20 years old.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 6 Oct 2022
Thank you for taking the time to let us know about your visit. We are sorry to see that your room did not meet your expectations, and we will meet with our team to work to address the issues you have mentioned. Thank you for your feedback, and we wish you pleasant onward travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
akenny1213 wrote a review Oct 2022
1 contribution
I have nothing but great things to say about this hotel, staff and accommodations. My family of 6, and 2 dogs, recently evacuated our home because of Hurricane Ian. Unsure of where to go, we reached out to dozens of Hilton properties—all of them unable to accommodate our large family…that was until we got in touch with the Downtown Orlando property. Their willingness to welcome my family in, as well as hundreds of other families due to this hurricane, left me stunned. Their staff went above and beyond to ensure our stay was safe, comfortable and welcoming. The managers, Dane and Kevin, stopped at nothing to make sure all guests had everything they needed—I don’t think these men slept during the entire week. Mornings, afternoons and evenings these men and their staff were going the extra mile for the guests. My children always had something to do to keep them busy during the 2 days of hurricane lockup, and it was a blessing to see them so happy during this stressful time. The kitchen staff, specifically Eddie, Rafael, and Olaniyi were professional, friendly and so patient with not only my children, but every child stuck inside the hotel. I never saw a look of inconvenience or frustration…only smiles from this kitchen crew and always welcoming us with a “good morning” or “good evening.” I am blown away by the overall professionalism and courtesy from every one of these staff members, and it’s experiences like this that will keep me choosing Hilton for years to come. Thank you Embassy Suites Orlando Downtown!
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Review collected in partnership with Embassy Suites Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 3 Oct 2022
What a wonderful review to read; you have truly made our day! We were delighted to welcome your entire family, and we're so pleased that we were able to offer a safe and comfortable haven from Hurricane Ian. It's especially great to know that you appreciated our team's exceptional hospitality and hard work during this stressful time; we will surely pass along your kind words and gratitude to them all! From all of us at Embassy Suites By Hilton Orlando Downtown, thank you so much for taking the time to share your positive comments, and we hope to have the opportunity to welcome you back soon under better circumstances!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nej419 wrote a review Sep 2022
Tampa, Florida7 contributions2 helpful votes
Room was spacious and clean. Not the most high-end ever, but more than adequate. I’m a bit of a breakfast snob and don’t love a regular buffet, but they have a chef making omelets to order, so that was a plus. We booked this hotel since we were seeing a show at the Amway Center. Wasn’t sure if we could walk or if we would take a short Uber ride, but we were able to walk with no issues. The area was lighted and lots of police presence. We also walked to dinner and bars. Would definitely stay here again if we come to see another show!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 26 Sep 2022
Our prime location and cozy rooms are just a few reasons guests continue to count on Embassy Suites By Hilton Orlando Downtown during their travels, and we love to see that these were some of your highlights as well. Our location is second to none, and we hope you had a blast checking out the area. Should your travels bring you back to town, we would love to welcome you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cathie G wrote a review Sep 2022
Boston, Massachusetts28 contributions36 helpful votes
I am a Hilton Diamond member so I frequently stay in Hilton hotels. Several things happened which were very unpleasant not only the physical appearance but also front desk staff. Here is my list: The Hilton app does not indicate the hotel is being renovated but it is so there are areas of dirt, Sheetrock, ,etc. My folio in Hilton indicates I do not want a room near the elevators. I was assigned a room directly across from the elevators The room had the worst, strong odor that I could not identify. We had to request a room change which we were given, away from the elevator but with a moldy water stain on the ceiling in the living room area. We kept this room as it was now getting quite aggravating as there was no empathy from staff and we were tired. The pillows are horrible. They flatten easily and it was very uncomfortable Parking is self, in a lot across from the hotel. I couldn’t remove my car from the lot as the bar code from the hotel didn’t work as the front desk person insisted it would. It didn’t and she was quite rude. It took 2 trips for me to get my car as she finally gave me another bar code which worked. That was all she had to do instead of treating me like an idiot. But she didn’t. I would not stay at this hotel again.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 24 Sep 2022
Dear Cathie, We're distressed to hear about your experience. Please accept our apologies for any concerns about the property's condition and any issues with parking and service. Feedback like yours helps us improve, and we'll look into your comments further. Should you be in the area again, we'd appreciate the chance to provide you with more suitable accommodations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Norm wrote a review Sep 2022
1 contribution
We stayed overnight at the Embassy Suites Orlando downtown for a concert at the Amway Center. All the staff was great, especially Shantelle and Giselle. They are extremely helpful, courteous, and friendly. The hotel and room were very clean. The breakfast buffet was amazing with a pancake machine, waffle iron, breads, pastries, coffee, juices, scrambled eggs, dausage, bacon, and even made to order omelettes. I strongly recommend this hotel, and will stay here every time I'm in downtown Orlando. It's a great location.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 18 Sep 2022
To hear that you enjoyed everything from our top-notch staff to our scrumptious breakfast is music to our ears. Thank you so much for the perfect rating. We hope you made plenty of stellar memories during your visit. Come back and stay with us again anytime at Embassy Suites By Hilton Orlando Downtown.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dupree W wrote a review Sep 2022
2 contributions
The staff was great, however the parking should be better managed. I understand that they don't manage the parking lot, however that should be explained when booking. I will stay at another location from now on.
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Embassy Suites by Hilton Orlando Downtown
Responded 9 Sep 2022
Dear Dupree, Thank you for allowing Embassy Suites By Hilton Orlando Downtown to host your recent stay. We're pleased you enjoyed the friendly service our team provided during your time with us. However, we're very sorry for any problems you experienced navigating our new parking system; while we have been encountering some issues, we are working on these and hope to make improvements shortly. We're grateful for your feedback, and we hope you'll consider staying with us the next time you're in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$186 - US$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites orlando downtown hotel orlando, orlando embassy suites
LOCATION
United StatesFloridaCentral FloridaOrlandoDowntown Orlando
NUMBER OF ROOMS
167
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EMBASSY SUITES BY HILTON ORLANDO DOWNTOWN: UPDATED 2022 Hotel Reviews, Price Comparison and 326 Photos (Florida) - Tripadvisor

Frequently Asked Questions about Embassy Suites by Hilton Orlando Downtown
Which popular attractions are close to Embassy Suites by Hilton Orlando Downtown?
Nearby attractions include The Great Escape Room Orlando (0.2 km), SAK Comedy Lab (0.3 km), and Dr. Phillips Center for the Performing Arts (0.5 km).
What are some of the property amenities at Embassy Suites by Hilton Orlando Downtown?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Orlando Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Orlando Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Orlando Downtown?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Embassy Suites by Hilton Orlando Downtown?
Conveniently located restaurants include Kres Chophouse, The Boheme, and Le Gourmet Break.
Are there opportunities to exercise at Embassy Suites by Hilton Orlando Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Embassy Suites by Hilton Orlando Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Orlando Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Orlando Downtown?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Embassy Suites by Hilton Orlando Downtown?
Many travellers enjoy visiting City Hall (0.6 km) and Jack Kerouac House (3.0 km).