We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Orlando Universal

04/06/2017 05/06/2017
1 room 2 adults 0 children
No availability for your dates from these sites
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Crowne Plaza Orlando Universal
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,169 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,878: English reviews
Start your review of Crowne Plaza Orlando Universal
 Click to rate
Reviewed 5 days ago NEWvia mobile

I stayed at this hotel just this past weekend (05/19/17-05/21/17). My boyfriend and I have annual passes to universal so we always choose a hotel as close to universal as possible. This hotel was very cheap when we booked it through Priceline. On Priceline we were unable to choose a room so I called and requested a King bed prior...

 Report
Helpful?
Thank Genesis G
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Thank you for this wonderful review. We're so glad you chose to stay with us and had a chance to experience our service and restaurant. We are undergoing a full renovation of the hotel. The main lobby, meeting rooms and restaurant have been completed, the banquet space and exterior is next and then the rooms. We hope you'll stay with...

Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017 via mobile

We stayed here for 3 nights during our trip to Universal Studios and we were very happy with our choice! The stuff throughout the hotel or just amazing. We got a pure room and I really could tell the difference in the air quality... we loved the free samples of the products that they left. We had a queen bed...

 Report
Helpful?
1Thank SJB2011
About Hotel's Favourite Review
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Thank you for sharing your experience and for this outstanding review. We're thrilled that you enjoyed your visit and our Pure Room. We hope that you find some time to enjoy our pool and jacuzzi next time. It's always great to take some time to relax when visiting the parks. Thanks again! We're looking forward to your next visit!

Houston, Texas
Reviewed 6 days ago NEW

Arrived for business (me) and pleasure (spouse) to awesome property team. Modern clean entry with bottled water and juices right next to desk. Now...let's get the criticism out of the way...the rooms, while clean, could use refresh. Carpets are slightly worn, paint scuffed, some fixtures not as bright as could be and...for goodness sake...could we get a modern cable system....

 Report
Helpful?
Thank Peter M
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Peter, thank you for this wonderful review. We'll be sure Celine knows how much you appreciated her hard work and great service. Thank you for that. We are working through a major renovation and will be completing much of the common area this year and the rooms next. So, I think you'll be very impressed with future visits. We hope...

Osprey, Florida
Reviewed 1 week ago

I recently booked a hotel stay at this hotel for a weekend getaway. Then an employee quit and we couldn't get away. I cancelled the reservation and found out in little tiny text at the bottom of my cancellation email that I was charged for the first night's stay anyway. I never saw this when I booked the reservation and...

 Report
Helpful?
Thank Patsytav
Reviewed 1 week ago

I came here with my cousin, we both stay in florida in different cities so we meet in orlando sometimes on the weekends, decided to give this place a try. The beds are comfy and the room was very clean no complaints there,but parking is a nightmare at night. The hotel is close to international drive which is pretty much...

 Report
Helpful?
Thank Chanel f
Ellsworth, Maine
Reviewed 1 week ago via mobile

I am an elderly semi-retired president of a small family corporation dealing in woodland acreage in Maine USA, and Canada (st-andrews-ca.com). This is my 3rd winter living in OrlanIdo. On Sunday May 14th at 2pm I was driving by the Crown Plaza hotel on Universal Blvd, and on impulse I decided to drop in and check things out. The young...

 Report
Helpful?
Thank Richard G
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Richard, thank you for this wonderful review. I love that you thoroughly enjoyed your short introduction to our hotel and got to enjoy our hospitality. Your sense of adventure is inspiring. We're glad you chose to check us out and make a reservation for a weekend "getaway". Before you arrive, please download our app. It will update you on our...

London, United Kingdom
Reviewed 1 week ago

We've never been to America so we were daunted about the whole process of finding a decent hotel, close to the theme parks and that suited our preference of a little class (we've been spoiled over the years!). This hotel was great. Initially I thought it was a little on the business side considering it had conference rooms etc, BUT...

 Report
Helpful?
Thank SuitBoot
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

It is wonderful to read this review. Thank you for sharing and providing such great detail. It will certainly help others understand what to expect. We do hope you'll have an opportunity to come back again soon. We will be renovating our rooms soon and you will be very impressed. And I'm sure Jimmy and everyone else would enjoy seeing...

Reviewed 1 week ago via mobile

The location is very close to Universal. The pool side is very nice and the food was great as well. The gym could be bigger and well air conditioned but for the price I paid for, this hotel is recommendable.

 Report
Helpful?
Thank Laf10lol
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Thank you for this wonderful review and rating. It's great to know you enjoyed our location and amenities. Your feedback is greatly appreciated. We hope you'll visit with us again soon. When you're making your plans download our app. It will provide you with dining specials and more while you're our guest.

Reviewed 3 weeks ago via mobile

My wife and I stayed here for 2 weeks in May 2015. Overall I felt the hotel was good. Free car parking was a big positive as was the proximity to Universal, Disney and Intl Drive. Served as a great hub for us on our holiday. The rooms where large and clean, offering essential amenities such as sink, fridge etc....

 Report
Helpful?
Thank TomTTT
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

It's great to hear from you. Thank you for sharing your experience and for this wonderful review and rating. We hope you'll be back soon. We have renovated our lobby and soon our rooms will follow. You'll absolutely love it.

Reviewed 4 weeks ago via mobile

For a 2 night stay this hotel is perfect. The location is great as it is close by to all the theme parks and outlet malls. The shuttle to the theme parks only runs in the morning though.. so if you want to head to a park in the afternoon you will have to take a taxi/uber Breakfast is average,...

 Report
Helpful?
Thank Amy B
Terri M, Public Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Amy, thank you for sharing this great review. It's great to know how much you enjoyed everything and know what has room for improvement. We will be renovating our rooms, while keeping the amenities and great beds. We hope you'll come back and visit once they're done.

965 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (675)
Viewed
Hotel & Grounds (161)
Viewed
Pool/Beach Area (51)
Viewed
Bathroom (33)
Viewed
Room/Suite (136)
Viewed
Dining (14)
Viewed
Family/Play Areas (9)
Viewed
View from Room (33)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:34
Videos (1)
Viewed
Other (236)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (178)
Viewed
Amenities (29)
Viewed
Executive Level Queen Studio (Junior Suite) (37)
Viewed
King Room (32)
Viewed
Pool (17)
Viewed
Dining (8)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (112)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (21)
Viewed
Room/Suite (26)
Viewed
Bathroom (5)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (11)
Viewed
Other (34)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Orlando hotels
The Point Orlando Resort
#20 of 336 in Orlando
4,547 reviews
Show Prices
Show Prices
Show Prices
Florida Center
Hyatt Place Orlando Universal
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
When visiting the adventure capital of the world, enjoy the award winning service and experience of Crowne Plaza Orlando Universal. Recently voted the top hotel in guest satisfaction among all Crowne Plaza Hotels & Resorts, this Orlando, hotel is where relaxation meets adventure! The perfect blend of modern luxury and impeccable service with a premier setting soaring 15 stories over world renowned International Drive and offering views of popular local attractions and their fireworks or seasonal light shows. A masterpiece that blends Park Avenue elegance with the chic deco of South Beach. The hotel features complimentary scheduled shuttle service to the Universal Orlando Resort including Islands of Adventure, City Walk and Universal Studios, the Worlds of Discovery theme parks including Sea World of Orlando and water pakr, Aquatica, the Walt Disney World theme parks and Wet n Wild. The hotel is also a stop on the I Ride Trolley, serving Universal Boulevard and the International Drive areas for just dollars a day. ... more   less 

Additional Information about Crowne Plaza Orlando Universal

Address: 7800 Universal Blvd, Orlando, FL 32819-8950
Region: United States > Florida > Central Florida > Orlando
Price Range: RM531 - RM843 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Orlando Universal 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Hotels.com, Hotwire, Expedia, Cancelon, Priceline, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Crowne Plaza Orlando Universal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Orlando Universal Hotel Orlando
Orlando Crowne Plaza
Crown Plaza Orlando
Crowne Plaza Universal Orlando
Crowne Plaza Orlando Universal Florida
Hotel Style:
#44 Luxury Hotel in Orlando
#72 Business Hotel in Orlando
#96 Romantic Hotel in Orlando
#124 Family Hotel in Orlando
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Universal staff and other travellers.
53 questions
Ask a question
Romford, United Kingdom

See all questions (53)

Questions? Get answers from Crowne Plaza Orlando Universal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with city view”
N6142WQpeterm, 21 May 2017 | Read review
“Ask for a pool facing room... lovely to look out to in the mornings and evenings”
SuitBoot, 16 May 2017 | Read review
“Go Executive Room if you can afford it”
deborahs390, 26 Apr 2017 | Read review
“Stay on the top 3 floors”
MattB2, 12 Mar 2017 | Read review
“Stayed on 6th Floor with pool and theme park views”
hamstermullet, 3 Mar 2017 | Read review
5 of 5
Check these sites for availability
Booking.com
Hotels.com
Expedia.com
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates