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Room & Suite (356)
Pool & Beach (207)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Orlando, Grande Lakes
Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#38 of 370 hotels in Orlando
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The Ritz-Carlton Orlando, Grande Lakes is a 500-acre nature-inspired luxury resort in Orlando, Florida located 10 miles from Walt Disney World; 10 miles from the Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, an award-winning spa with an adult-only pool and dining by James Beard award-winning chefs, including sushi, a brasserie and Italian cuisine.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Babysitting
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Aerobics
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Private balcony
Room service
Safe
Bottled water
Iron
Private bathrooms
On-demand films
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
Languages Spoken
English
Location
Full view
39Car recommended
Grade: 39 out of 100
14Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
4012 Central Florida Parkway, Orlando, FL 32837-7662
Getting there
Car HireSee all Orlando car hire
3,405Reviews89Q+A100Room tips
Reviews
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Popular mentions
We finally ventured out for the first time in nearly a year, to visit Florida, and I am so grateful that we chose this beautiful hotel. The rooms are gorgeous. The staff is warm, friendly and helpful. And the safety standards are impressive. The golf course is first rate and the people are terrific. In short, I am so glad we came, and we can’t wait to return!
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Date of stay: January 2021Trip type: Travelled with family
Helpful
This hotel has many great reviews, but I think it's important to highlight the staff as they are the ones who make the hotel one of the finest in the world. Joseph at the front desk and Carman at the Concierge desk are exceptional individuals that took care of all our arrangements and activities. They went above the call of duty to make our stay feel like we were at home. I hope anybody visiting the Orlando area has the opportunity to enjoy the world-class pools and restaurants and outstanding staff.
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Date of stay: December 2020
Location
Service
Sleep Quality
Room Tip: Look for rooms overlooking the pool
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Helpful
This is our second time staying here, the service is nothing like the other ritz we’ve been to! We are titanium elite and didn’t give us any room upgrades or lounge access, everytime we come they always say they are at capacity! Customer service is bad! They also have unauthorized charged of $179 from a restaurant at JWMARRIOT that we haven’t been to. Not coming back anymore. Orlando Ritz sucks!
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Was promised an upgrade, didn’t get it. Told I couldn’t get a roll away bed. Called on three separate occasions to get my car pulled up to the valet, didn’t happen. Hot tub closed. Back view closed off. This is more like the ritz cracker, don’t pay top notch price for but below average service.
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Adil Drief, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 1 week ago
Dear FoodMaster1738, Thank you for taking the time to review your recent stay with us. We are disappointed to hear that your experience with us was less than excellent. We are committed to provide attentive and professional service and want to ensure all our guests have a memorable stay from the moment of arrival, to the time they depart so of course, it is with regret your experience was otherwise. I would hope to have the opportunity to understand more details on where improvement is needed. I could be reached via e-mail: adil.drief@ritzcarlton.com . I look forward to hearing from you soon. Please also feel free to contact me if I could be of assistance for your next stay with us. We look forward to providing you with a more enjoyable experience on your next stay with us. Adil Drief Assistant Rooms Executive The Ritz-Carlton Orlando, Grande Lakes
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We have been staying at this Ritz location since 2004. We have always stayed on the Club Floor with access to the Club Lounge. So we didn't hesitate to return during COVID when we had a chance to safely travel. We appreciate very much the Marriott mask requirements. Everything was very clean; hand sanitizer all around. The club lounge was temporarily moved to allow for refurbishing of the existing lounge area but the substitute area was very nice (other than no view) and it speaks well of the new ownership that they are using the low occupancy rates due to COVID as a good time to invest more into the hotel for capital improvements. Special thanks as always to Trish in the lounge (we missed seeing Jason until the very last day - glad he feels better), Nathan (who helped with out reservation and made sure we had a nice view since I would be in the room working some of the time) and mixologist Gregory. The food and drink offerings were delicious as always. We also visited our long time friend Susan in the salon (she has been cutting our hair since that first 2004 visit). Five stars all around. Our daughter has grown up staying here (even during the years we were visiting the Magic Kingdom - it is just a 20 minute drive) so it will always be a part of some very happy family memories (we appreciate how fortunate we are to be able to stay here and will continue to do so at every opportunity). New restaurant Knife and Spoon was also very good - the macaroni and cheese side is the best; the Caesar salad will feed 3-4 as a salad course; my wife and split a filet.…
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip: I like the view to the east towards the JW Marriott but the most expensive view in terms of rooms...
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Helpful
PRICE RANGE
US$274 - US$1,110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton orlando grande lakes hotel orlando, ritz orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
582
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Claim Your Listing Frequently Asked Questions about The Ritz-Carlton Orlando, Grande Lakes
What are some of the property amenities at The Ritz-Carlton Orlando, Grande Lakes?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton Orlando, Grande Lakes?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at The Ritz-Carlton Orlando, Grande Lakes?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Orlando, Grande Lakes?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton Orlando, Grande Lakes?
Conveniently located restaurants include Highball & Harvest, Primo, and The Lobby Lounge.
Are there opportunities to exercise at The Ritz-Carlton Orlando, Grande Lakes?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Ritz-Carlton Orlando, Grande Lakes have an airport shuttle?
Yes, The Ritz-Carlton Orlando, Grande Lakes offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton Orlando, Grande Lakes?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton Orlando, Grande Lakes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton Orlando, Grande Lakes offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton Orlando, Grande Lakes?
Many travellers enjoy visiting City Hall (15.5 km).