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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$1,049
Free cancellation until 21/03/22
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US$1,039
Free cancellation until 21/03/22
US$1,039
Free cancellation until 21/03/22
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Full view
Dining (72)
Pool & Beach (72)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 02/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Orlando, Grande Lakes
Updated 02/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#150 of 390 hotels in Orlando
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The Ritz-Carlton Orlando, Grande Lakes is a 500-acre nature-inspired luxury resort in Orlando, Florida located near Walt Disney World, the Airport and Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, an award-winning spa with an adult-only pool and dining by James Beard award-winning chefs, including sushi, a brasserie and Italian cuisine.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Babysitting
Paid private parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Poolside bar
Tennis court
Aerobics
Fishing
Walking tours
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Private balcony
Room service
Cable / satellite TV
Bath / shower
Safe
Bottled water
Private bathrooms
Flatscreen TV
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Romantic
Languages Spoken
English, Spanish
Location
Full view
40Car recommended
Grade: 40 out of 100
14Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
4012 Central Florida Parkway, Orlando, FL 32837-7662
Getting there
Car HireSee all Orlando car hire
86Reviews96Q+A11Room tips
Reviews
Traveller rating
- 74
- 4
- 1
- 3
- 4
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
This is my 2nd time, this month, at this Ritz and while I generally always receive great service but today was quite different. This is a little odd because I'm not easily impressed & I rarely leave reviews. I am actually a restaurant owner and have been in hospitality over 20 years so I can really appreciate when staff go above and beyond. I rushed down to catch breakfast at Highball & Harvest and I chose the Buffet..... I started off with Alix, who was a great server. Thank you Alix, I appreciate your attention to detail. Now, let me talk about Chef Donna. She made me feel like I was sitting at her home enjoying a meal as family!! She was making omelets and from the time I told her what I wanted, I could feel her radiating spirit. As I was waiting for my omelette, and made a little small talk, she said, "you can have a seat, I'll bring it out". As she sat the omelette, which was PERFECT, she noticed the 3 small pancakes that I had already put syrup on that came from the buffet and they didnt look fresh to her. She asked if she could make me some fresh pancakes. I replied sure and then she made the pancakes and brought them out to me. I then watched her communicate with several other guest, talking to them and making sure they didnt need anything as she was delivering their food. This is may be my 4th visit to H&H for the breakfast buffet and by far, it has been the best. Kudos H & H for having such great team members!!…
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Date of stay: January 2022Trip type: Travelled as a couple
Helpful
Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 2 days ago
Dear AntonieseLR, On behalf of the Ladies and Gentlemen of The Ritz-Carlton Orlando, Grande Lakes, thank you for the excellent rating. We are pleased to know how enjoyed our authentic in-house restaurant Highball & Harvest. The restaurant combines rustic authenticity with Ritz-Carlton refinement to feature interactive dining, a novel railroad-inspired design, handcrafted cocktail classes, and a creative menu. We are committed to creating a memorable, rejuvenating experience, and we appreciate you mentioning our inspiring and finest personal service as well; our team will be elated to hear your generous compliments. We look forward to having you visit again. Georgia Sheffield Assistant Rooms Executive
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Loved this hotel. One of my favorite hotels ever and we’ve stayed at a lot over the years. The staff and service here was extremely friendly and professional. Housekeeping was impeccable-much appreciated during these days of stripped down COVID service. Thank You for spoiling my family-we can’t wait to return!
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Date of stay: January 2022Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 2 days ago
Dear fairbankssheila, Thank you for your continued patronage and for sharing your experience. It is a pleasure to know that you thoroughly enjoyed your stay at The Ritz-Carlton Orlando, Grande Lakes. We strive to provide each guest with an exceptional, personalized experience through our inspired service, and we appreciate you acknowledging our devotion. Thank you once more for your kind remarks, and we look forward to having the pleasure of welcoming you and your family again soon. Georgia Sheffield Assistant Rooms Executive
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It all started with Heather at the front desk. She was super helpful and made us feel comfortable as soon as we walked in. Room was clean and amenities were synonymous with the Ritz Carlton brand. I’d definitely visit this property again.
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Date of stay: January 2022Trip type: Travelled as a couple
Helpful
Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 2 days ago
Dear nicenotnice, We appreciate the gracious rating, and we thank you for choosing The Ritz-Carlton Orlando, Grande Lakes. It is always lovely having our devotion to service recognized as we are committed to providing our guests the finest personal service, luxurious accommodations, and amenities with a warm, relaxed, yet refined ambiance. It was our pleasure accommodating you, and we look forward to your next visit. Georgia Sheffield Assistant Rooms Executive
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Would 100% stay again if I was in the area. Phenomenal rooms, great pool. Close to area attractions. Food choices were plentiful. Don't hesitate to book, it is so worth it. I cannot find one thing to fault this resort on.
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Date of stay: December 2021
Value
Rooms
Service
Helpful
Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 4 days ago
Dear JackCharles0129, It was our pleasure welcoming you to The Ritz-Carlton Orlando, Grande Lakes. We are pleased we could provide you with an exceptional experience and that you enjoyed our luxurious accommodations, great location, relaxing pool, and exceptional culinary offerings. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon. Georgia Sheffield Assistant Rooms Executive
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Ritz Carlton Orlando does not offer typical Ritz service. The hotel is tired and poorly located. The lobby is small. Food is overpriced. Stay at a Disney hotel unless you can get a rate of $275 or below. The reason it deserves two stars rather than one is because it is clean as are all Ritz properties.
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Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Alissa Perez, Other at The Ritz-Carlton Orlando, Grande Lakes
Responded 2 days ago
Hello Jenniferg232, Thank you for taking the time to evaluate our hotel. We sincerely apologize for not meeting your expectations and for the inconveniences that you experienced during your time with us. Everything we do is designed to provide a revitalizing stay; therefore, we truly regret letting you down. We take feedback such as yours very seriously as we are continually striving to better our guest experience. We hope you will accept our apologies, and we would welcome another opportunity to provide you with the perfect stay you deserve. Thank you again for sharing, and we wish you all the best with your travels. Georgia Sheffield Assistant Rooms Executive
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PRICE RANGE
US$274 - US$1,110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton orlando grande lakes hotel orlando, ritz orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
582
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Claim Your Listing Frequently Asked Questions about The Ritz-Carlton Orlando, Grande Lakes
What are some of the property amenities at The Ritz-Carlton Orlando, Grande Lakes?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton Orlando, Grande Lakes?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Ritz-Carlton Orlando, Grande Lakes?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Orlando, Grande Lakes?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton Orlando, Grande Lakes?
Conveniently located restaurants include Highball & Harvest, Whisper Creek Farm: The Kitchen, and The Lobby Lounge.
Are there opportunities to exercise at The Ritz-Carlton Orlando, Grande Lakes?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Ritz-Carlton Orlando, Grande Lakes have an airport shuttle?
Yes, The Ritz-Carlton Orlando, Grande Lakes offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Ritz-Carlton Orlando, Grande Lakes have airport transportation?
Yes, The Ritz-Carlton Orlando, Grande Lakes offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton Orlando, Grande Lakes?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton Orlando, Grande Lakes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton Orlando, Grande Lakes offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.