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Westgate Palace Resort

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1,540 Reviews from our TripAdvisor Community

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Showing 1,269: English reviews
Telford, United Kingdom
Reviewed 17 July 2015

Spent a week at this resort, at first I wasn't too keen but it really grew on me. Easy to find (use Universal boulevard rather than I drive) and in a great location for us. We'd just been to the Disney area so was nice to escape to somewhere a bit more grown up. Bedrooms a little on the small...

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Helpful?
2Thank karensolihull
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for letting us know about your experience at the Westgate Palace Resort. We are happy to hear you were able to take advantage of our greatly located resort. We are conveniently located close to all of the areas theme parks, shopping, and dining. We are happy that you and your family enjoyed your time and we look forward...

Arkansas
Reviewed 15 July 2015

Had a 2 bedroom unit for a family of 7. Rooms are small, but adequate, and nicely decorated. Master bedroom has queen size bed, and second bedroom has two twins. We put one adult and one child on the sleeper sofa in the living room, and two adults and one child on the floor in the master, so it was...

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Helpful?
3Thank ArkieFoodie
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your review of the Westgate Palace Resort. We are glad to hear that everything from check-in to check-out went smoothly and that you enjoyed your time with us, with the exception of the uneven room temperature. We will be sure to have someone take a look at this to see how the issue can be resolved. In...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 14 July 2015 via mobile

Decided to come to Florida for a long overdue vacation. Booked the Westgate Palace through a travel agent, (I had never used a travel agent before), anyway the agent said this was a nice place kind a central location to the theme parks. 2 bedroom villa. Everything was done correctly. The Westgate Palace is clean, and comfortable. Every staff member...

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2Thank A TripAdvisor Member
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you so much for sharing your experience at the Westgate Palace Resort with others here on TripAdvisor. It is very much appreciated and at the same time helpful for future guests. We are pleased to hear you found our location and facilities to suit your needs and your request to not be offered a tour to be granted. Our...

Reviewed 13 July 2015

First time here and I can highly recommend it , staff were very friendly and extremely helpful, they could not do enough to help you if you required anything. Close to international drive and all the parks, they run free buses to some of the parks and also to the premium outlets , taxis are expensive , we were told...

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Helpful?
3Thank Raysrt
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We would like to thank you for taking the time to share your first ever, Westgate experience. Coupling exemplary service with praiseworthy facilities is all part of our mission to provide you, our guest, with an excellent vacation. We are thrilled to learn that you plan to return! Sincerely, Anja

Reviewed 12 July 2015 via mobile

Perfect for a Sweet 16 celebration. Check in was quick. When approached about the timeshare opportunity, I kindly declined. I wasn't hasseled or pestered. We stayed in Bldg B. I wish we didn't have to go outside to get to the main building. This location is about 3 minutes drive to Universal, maybe 10 mins to SeaWorld. Wet n wild...

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3Thank Avis V
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for choosing the Westgate Palace Resort to celebrate this special occasion. We are honored to have had the opportunity to host yourself and your traveling party. Here at the Westgate Palace we are pleased to offer a variety of on-site activities and amenities for our guests to enjoy as well as provide complimentary shuttles to and from local...

Reviewed 8 July 2015 via mobile

Westgate Resorts are normally really a "home away from home" feel. This one is a "hotel" feel. We got a two bedroom with a fold out queen in the living room, with a cute full kitchen. The view of International Drive and the lake in the back was the best part! I think the professional photos online were slightly deceptive...

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Helpful?
2Thank Trinie R
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for taking the time to share your experience at the Westgate Palace Resort with others here on TripAdvisor. It is true that the Westgate Palace consist of only two-bedroom units which comfortably accommodate up to 6 guests, complete with full kitchen, washer/dryer, (2) bathrooms, and a full living room. While many guests find the Palace to suit all...

London, United Kingdom
Reviewed 8 July 2015

Location was ideal only one block from International Drive, Wet n Wild, bus stop for I-Drive to go to Premium Outlets and many attractions, restaurants and shops, hotel had complimentary shuttle buses to main attractions, such as Disney, Universal etc.

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Helpful?
4Thank Sandra620116
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for visiting with us. We are glad to hear you were able to take advantage of our greatly located resort close to attractions such as Universal Studios, Walt Disney World, and the Mall at Millenia, as well as prime shopping and dining destinations. It was a pleasure having you as our guest and look forward to welcoming you...

bray
Reviewed 8 July 2015

We stayed at the Westgate Palace for 2 weeks in June. It was perfect for our family of 5 adults. We were in Tower B on 18th floor. The 2 bedroom villa was just perfect for us. When we checked in we were given a free wifi password which was great to have as I thought there was a charge!...

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Helpful?
8Thank footiefanBray
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for choosing the Westgate Palace Resort for your vacation. We are thrilled to hear that you were pleased with your accommodations, our services, and amenities. Coupling exemplary service with praiseworthy facilities is all part of our mission to provide you, our guest, with an excellent vacation. Providing a prime location and convenient transportation is just one more way...

Bradenton, Florida
Reviewed 7 July 2015

We agreed to view a time share at this location to help a friend who owns. We were promised a discount to stay on property and view a timeshare presentation. We arrived on Thursday evening and the second bedroom had only one bed. We asked for 2 beds in second room. Lights were burned out. The dishwasher was difficult to...

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Helpful?
4Thank Allison W
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing with us why the Westgate Palace Resort did not meet your expectations. We thank you for choosing to participate in the owner referral program and taking a tour of our resort. When visiting a Westgate resort via an owner referral package, guests do receive a deep discount on their stay. We do apologize for any misunderstanding...

Saint Cloud, Florida
Reviewed 7 July 2015

Two bedroom condo with a gorgeous view on the 17th floor; large kitchen with washer/dryer as well. Everything you need for a comfortable stay with family & friends. The amenities were perfect, with a whirlpool tub in the master bedroom and double sinks in the second bedroom. The pictures you see on their website is exactly what you get. There...

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Helpful?
1Thank billieromie61
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for taking the time to point out some of the in-room and on-site amenities offered at the Westgate Palace Resort. It is very much appreciated and at the same time very helpful for future guests. We look forward to having you back again soon! Sincerely, Anja

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
A Stylish, Two-Towers Vacation Resort in the Heart of Orlando Westgate Palace Resort is an amazing two-tower, lakeside Orlando, Florida, hotel that lies just off world-famous International Drive and within walking distance of Wet 'n Wild(R) Water Park and more than 200 specialty shops and family-friendly restaurants. Guests enjoy spacious accommodations that feature all the comforts of a fully furnished home and a multitude of onsite amenities, including a heated outdoor pool, hot tub, Pool Bar and much more. ... more   less 

Additional Information about Westgate Palace Resort

Address: 6145 Carrier Dr, Orlando, FL 32819-8254
Region: United States > Florida > Central Florida > Orlando
Price Range: RM603 - RM1,333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Palace Resort 4*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotwire, HotelsforEveryone, Vacatia, Hotels.com, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Westgate Palace Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando
Westgate Palace Resort Orlando, Florida
Hotel Style:
#37 Top resorts Hotel in Orlando
#47 Luxury Hotel in Orlando
#126 Business Hotel in Orlando
#165 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Palace Resort staff and other travellers.
119 questions
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Questions? Get answers from Westgate Palace Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on 5th floor and was perfect”
3Jennie3, 20 Apr 2017 | Read review
“Ask for a lake view room ar else you are looking at the carpark”
smurfy1676, 12 Apr 2017 | Read review
“Stay somewhere else”
119zacp, 7 Apr 2017 | Read review
“Stay on high floors, ask for pool / lake view”
lifemoms, 7 Apr 2017 | Read review
“Ask for Tower B deluxe room, if available.”
cparizona28, 6 Apr 2017 | Read review
5 of 5