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Westgate Lakes Resort & Spa

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Traveller (2199)
Room & Suite (991)
Pool & Beach (187)
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Overview
  • Excellent35%
  • Very good27%
  • Average14%
  • Poor9%
  • Terrible15%
Travellers talk about
“smokehouse grill”(128 reviews)
“paddle boats”(113 reviews)
“mini golf”(134 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (6,032)
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4,484 results
Traveller rating
1,315
1,128
703
536
802
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1,315
1,128
703
536
802
Show reviews that mention
All reviewssmokehouse grillpaddle boatsmini golfjacuzzi tubfull kitchenlake viewmaster bedroomwasher and dryergreat resortrecommend this resortsea worlduniversal studiosshuttle serviceinternational drivefamily vacationorlando areadisney world
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11 - 15 of 4,484 reviews
Reviewed 1 week ago via mobile

When we first arrived, we noticed our floors were not vacuumed but they were quick to apologize and cleaned both rooms right away the next day. Beautiful location, great pool right out in front of our rooms, friendly staff. Overall, I'd definitely come back!More

Thank HannahNana135
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 6 days ago

Thank you for being our guest and for providing a review of your stay. We were sorry to hear about your experience with dirty floors but relieved our team was able to resolve the problem for you in a timely manner. We are glad you enjoyed...More

Reviewed 1 week ago via mobile

The property is very large. So large that many guests take trolleys and cars over to the pool/ restaurants and other amenities the resort has to offer. Check in was the worst I have experienced. There were 5 reps at the desk and no one...More

2  Thank Rosalyn B
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 6 days ago

Rosalyn, Thank you so much for letting us know what parts of your stay and our property were to your liking and of course, not to your liking. Feedback like this helps us to identify areas in which we could improve to make future guests...More

Reviewed 1 week ago via mobile

Overall we had a good stay here. 2 bedrooms, and living room area was fine for 6 people including 3 kids. Larger bedroom layout was a lot of wasted space. Decor seemed dated. Location was great, close to many things from parks, to retail, to...More

1  Thank Rednikeb
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 6 days ago

Thank you for taking a moment to share your impression of the Westgate Lakes Resort & Spa. We were happy to hear that you enjoyed your stay and that you and your family were comfortable in your unit. We do appreciate your feedback on the...More

Reviewed 1 week ago via mobile

I'm so disappointed in my first experience with Westgate 😢. Smh PSA Be very careful doing any Westgate resort promotion... My tour was cancelled by their tour rep Aisha and I was charged a penalty 300 bucks fee after checkout (btw my checkout statement showed...More

Thank Adriana G
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 6 days ago

Adriana, We appreciate you sharing your review with us. We regret to hear that your experience was anything less than pleasant and informative. Our representatives are there to ensure your utmost satisfaction and to assure you of the investment you may choose to make. We...More

Reviewed 1 week ago

We stayed at this resort for a week. Besides the sloppiness of their "new renovations" I advise everyone to AVOID WESTGATE RESORTS! They use sleazy sales practices to trap you into paying for "price locking". They may offer you a "vacation sampler"(NOT A TIMESHARE) that...More

Thank Mike M
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 6 days ago

Thank you for being our guest. We regret to hear of any issues you may have had regarding the contract in which you purchased. We trust that you have been in contact with the support team for these packages to review any concerns you may...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$87 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#55 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2199)
Room & Suite (991)
Pool & Beach (187)
Dining (89)
Amenities (146)
Family and Play Areas (31)
Business Centre & Event Rooms (11)
Questions & Answers
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ALEXMATTG
15 June 2018|
AnswerShow all 2 answers
Response from WestgateGuestRels | Property representative |
The hours are as follows: Mon. - Thurs.: 7:30am - 11pm; Fri. - Sun: 7:30am - 12am
0
Votes
Kim L
29 May 2018|
AnswerShow all 2 answers
Response from WestgateGuestRels | Property representative |
Hi Kim! We have a Marketplace at our resort that has common grocery items, and we do offer grocery ordering through our resort. There is also a Wal-Mart just down the street.
2
Votes
Ronni615
23 May 2018|
AnswerShow all 2 answers
Response from WestgateGuestRels | Property representative |
Hi there! We do not offer shuttle transportation to and from the airport, but there are several taxi and rideshare services in the area.
0
Votes
Room Tips
"we always stay there , lovely resort , best location, very clean rooms , nice size of rooms and villas ,"
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"Rooms facing the pools are generally quite loud."
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"Do not get a room by the pool!"
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"The rooms further away from the pool are quieter"
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